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Name Witheld due to Health Care Privacy from Durango, CO says:
October 29, 2012

Insurance Complaint against: Blue Cross and Blue Shield Association
Coverage Type: Health Insurance

  • PolicyHolder Service - Inadequate Service
  • PolicyHolder Service - Delays/No Response
I called Sept 6, 2012 to cancel my policy and request a Certificate of Previor Coverage to give to my Medicare provider. At that time I was told the certificate would be issued on Oct 1 and would take 5-10 working days. it has now been 28 days and the last agent said 30 working days. to issue a certificate! this is totally unacceptable. besides the fact the average wait time to get an agent on tthe line is 22 minutes.... Read More

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krissi from Dayton, OH says:
October 29, 2012

Insurance Complaint against: Progressive
Coverage Type: Auto/Boat/Motorcycle

  • Claim Handling - Delays upon Delays
  • Claim Handling - Unsatisfactory Settlement/Offer
  • Claim Handling - Fraud
  • Claim Handling - Unjustified Accusations
after being hit by a deer, i made a claim because my right fender was smashed in and my bumper was also knocked off on the right side. when i got my car back, i asked why a reflector light on the bumper that was lost in the accident was not replaced. i was told it was not in the estimate.. i called the lady who did the claim and left her a message. i took a trip to NY and still did not hear back from her. When I got back from NY a piece of my bumper was hanging below, scraping the ground. I got out to inspect it and a neighbor must have saw me because she came out and inquired about what i was doing. i was almost 8 months pregnant so she came with tape and got on the ground and taped it for me. while i was at a friend's house, the whole bumper came off in the rain. I continued to call this lady that had did the claim, and heard nothing back.. when my husband was here from NY he called also, and we heard nothing back. i took my car through the car wash and once again the whole bumper flew off. i finally got a hold of progressive so someone would hear this issue, they seemed apologetic and got me in the garage to be seen the next day where they told me this was not their work and they had nothing to do with why my bumper falling off... Read More

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nagendra jain from sawai madhopur, IN says:
October 29, 2012

Insurance Complaint against: Reliance Insurance Company
Coverage Type: Life Insurance

  • Claim Handling - Fraud
A FEW MONTH S BACK MR. RAJBIR CONTACTED ME THROUGH MOBILE NO. 8750177600 ON MY MOBILE NUMBER: 9911925225 & TOLD ME FOR ONE TIME PAY RS. 50000/- AND GET GUARANTED RETURN AMOUNT OF RS. 350000/- ON THE VERBAL ASSURANCE OF MR. RAJBIR SINGH ( REPRESENTATIVE OF ABOUE MENTIONED SALES MANAGER OR AGENT, THAT POLICY HOLDER WILL GET RS.3,50,000/- AFTER TEN YEARS.INSURANCE POLICY AFTER THAT HE HAS TAKEN AN CHEQUE ON DATED 28.03.2012 (ICICI BANK) FOR RS.50,000/-. I AM SORRY TO SAY THAT HE HAS ISSUED POLICIES NO: 50004041. & CLIENT ID 82922029 THEN I CHECKED POLICY TERM 16 YEARS AND I HAVE TO DEPOSIT RS. 50000/- PER YEAR. THEN I CALL MR RAJVIR THE HE TELL WE ARE NOT ABLE TO WRITE THESE WORDS DUE TO SOME GOVERNMENT REASON AND YOU GET ANOTHER BOND ATFTER ONE MONTH THEN YOU SEE ALL DETAIL. AFTER THAT I REGURLARLY CALL HIM FOR BOND BUT LAST MONTH MONTH HE CAN'T PIC MY MOBILE. AFTER THAT I CONFIRM WITH CUSTOMER CARE HE TELL THIS BOND IS FINAL AND I AM NOT GETTING ANOTHER BOND MR. RAJVIR FRAUD ME. THEY THINK THAT THEY CAN CHEAT WITH EVERYONE, BUT DON’T THINK ABOUT IF SOMEONE SERIOUSLY DEAL THE MATTER WITH THE HELP OF MANAGING COMMITTEE, THEY WILL BE OF NOWHERE.  n.k jain 8502926128, 9911925225... Read More

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chanchal from delhi, IN says:
October 29, 2012

Insurance Complaint against: Reliance Insurance Company
Coverage Type: Life Insurance

  • PolicyHolder Service - Delays/No Response
  • Claim Handling - Fraud
THIS COMPLAINT, I AM WRITING YOU WITH UTMOST FAITH OF GETTING JUSTICE. RELIANCE LIFE INSURANCE HAS DONE OPEN FRAUD WITH ME AND STILL DOING NOTHING TO COMPENSATE. AROUND 5 YEARS BACK, THEY SOLD ME ONE POLICY NO.11637789 BY THE NAME OF “RELIANCE MARKET RETURN PLAN (REGULAR)”, POLICY NUMBER - 11637789, NAME: CHANCHAL GUPTA, YEARLY PREMIUM: RS.30,000/- (WHICH I AM PAYING REGULARLY, TOTAL AMOUNT PAID RS.1,50,000/-) IN WHICH THEY TOLD ME THAT I WILL BE GETTING AROUND 50% AMOUNT BACK TO ME INCLUDING CONTEST PAYOUT). A FEW MONTH S BACK M R. RAJBIR CONTACTED ME THROUGH MOBILE NO. 8750177600 ON MY MOBILE NUMBER: 9873626221 & TOLD ME THAT MY POLICY IS GOING IN LOSS AND THE SAME CAN BE CONVERTED IN A TRADITIONAL PLAN: RELIANCE CASH FLOW. MR. RAJBIR ASSURED US TO PAY RS.6,50,000/- AFTER 5 YEARS, IF I PAY AN AMOUNT OF RS.30,000/- EXTRA. ACCORDINGLY HE HAS TAKEN RS.30,000/-, VIDE CHEQUE NUMBER: 393321 DATED:27.03.2012, ICICI BANK. BUT HE ISSUED A FRESH POLICY NO: 19946335 UNDER CLIENT ID: 02261372 INSPITE OF OLD POLICY NO: 11637789. MOST IMPORTANTLY MORE THAN SIX MONTHS HAS GONE AND STILL I DON’T GET MY POLICY BOND. SIMILIARY HE HAS TAKEN AN EXTRA CHEQUE NO:17797 DATED 04.06.2012 (ICICI BANK) FOR RS.50,000/-. ON THE VERBAL AS... Read More

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NAGENDRA says:
October 29, 2012 at 2:00 AM

same fraud with me and same person mr. rajvir

1 more

Paulus from Southlake, TX says:
October 28, 2012

Insurance Complaint against: Nationwide Mutual Insurance Company
Coverage Type: Auto/Boat/Motorcycle

  • Claim Handling - Unsatisfactory Settlement/Offer
Accident happen 5/31/12 morning 7:30 am. Nationwide policy holder hit driver side of my truck, blew up rear tire on same side. She just cleared from stop sign, speeding on her shorter curve, cannot control her speed, passed center line to my roadway and hit side of my truck. She did not stopped after hitting my truck and kept going. When I called her insurance at that day afternoon, to follow up claim I placed at 7:40 am that morning, her insurance said, she said, she did not stop because of construction zone. On the police report, I filed at that morning, police noted - no construction zone, on Police report 12SP023900 - Department of Public Safety - Southlake Police. I found her on the next intersection, when I showed her damaged on my truck, the 1st statement come out from her in a sense is this: "I think my wheel is out of alignment". She left accident scene, did not want to wait for police to come, with excuse has to go to work. She was wearing tang-top and short, coming to my neighborhood, 40 miles away from her residence. Accident happen in my neighborhood. Police did not come till 9:40 am, because when I called around 7:50 am, I mentioned is not emergency, even though my thumb was bleeding, trying to c... Read More

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Joe from Brooklyn, NY says:
October 26, 2012

Insurance Complaint against: Progressive
Coverage Type: Auto/Boat/Motorcycle

  • Underwriting - Premium Too High
  • PolicyHolder Service - Unfair Negotiation
  • General - I feel abused by this company
Been with Progressive for a year and a half since getting my motorcycle. Growing up on Long Island and living/working in NYC area I have a bike for recreational use to ride with friends and family on Long Island that have bikes. As such I keep my bike on LI. All was fine until one day their system screwed up and changed my garaging zip code from LI to my new city address, tripled my premium, and said payment was due in a week, and that I had not responded to a previous request for proof of garaging address. First I never received such letter, second are they crazy with 1 week notice on such a change! And third, it was their mistake. My garaging address never changed! When I explained that while I moved in the city area my garaging has not changed and is still on LI and that is what I reported, they told me they would take care of it. Then they told me they couldn't. Then they apologized and said they fixed it and I have no change in premium. Then they wrote back demanding proof that I live or pay bills at my garaging address when they already know it is garaged at a friend's place (or at my parents place) on Long Island and that I don't pay bills there! Worst experience ever!! I supposed if I get a boat and keep it in a friend's... Read More

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Norman from Sussex, WI says:
October 26, 2012

Insurance Complaint against: Principal Financial Group
Coverage Type: Life Insurance

  • PolicyHolder Service - Incompetent Employees
On Friday Oct 19,2012 I called to cancel my life insurance. There is $17,900 in cash that is my pay off. I asked for the forms to be mail to my home. A week later and 4 more calls and the forms are still not here. On Wedesday the 24th I called twice and the man said it would take 24 to 48 hours to fax the forms to me. I hold him I could fax him my whole policy in 15 min. I called again Thursday and the lady that answered said she would have them put a rush on it. I will be calling again today. What a bunch of incompetent losers. And my agent is the biggest. News Alert. My papers were just Fax to a realtors friend house. It took 48 hrs to fax the papers, he was right. Seven days total what a joke. Thanks for listening.... Read More

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Dustin from Walkerville, MI says:
October 26, 2012

Insurance Complaint against: Hiscox Insurance
Coverage Type: Liability Insurance

  • Underwriting - Cancellation
  • PolicyHolder Service - Inadequate Service
  • PolicyHolder Service - Incompetent Employees
  • PolicyHolder Service - Delays/No Response
  • Marketing & Sales - Misrepresentation
The insurance company name is Hiscox located in chicago. I obtained GL insurance from Hiscox in September 2012. I was very clear about what the coverage was for. The representative even asked questions specific to my business operation. I then contacted them in October 2012 to get addition insured added for a contract. This is a common practice. They gave me a ridiculous run around for a week and a half. Not returning calls and just plain lying to me. When they finally returned my call they told me that I did not have the proper insurance and they didn't think that I actually plowed snow or did landscaping. I was very clear about what I do and they know it. So according to them I was working with no insurance. Now I am active on 5 figure contracts with no insurance. If we lose those contracts we will go bankrupt.... Read More

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Jeff Geroux/Hiscox says:
October 31, 2012 at 2:28 PM

Sir, We have reviewed all recorded calls between you and our phone advisors. Your initial call in September did not include any mention of your snow-plowing business. We asked if you were a property manager (the occupation you selected as part of your online quote) and you said yes. That was the extent of your disclosure. Our definition of property manager does not extend to landscapers or snow-removal services. That was explained to you during your call to us in October. Our phone advisor did offer to transfer you to our partner -broker who could possibly offer you a GL quote for a company like yours and you declined that offer. I apologize for the time it took to review your policy circumstances; we aspire to be much more expedient in our services. However, as your company is not a property management entity, the policy you purchased is not designed to meet the actual needs of you or your clients, and it is appropriate that you find the correct type of policy for your circumstances.

Edward from Lincoln University, PA says:
October 25, 2012

Insurance Complaint against: State Farm Insurance
Coverage Type: Homeowners Insurance

  • PolicyHolder Service - Inadequate Service
  • PolicyHolder Service - Incompetent Employees
  • PolicyHolder Service - Delays/No Response
  • PolicyHolder Service - Abusive Service
  • PolicyHolder Service - Inadequate Reimbursement
  • PolicyHolder Service - Unfair Negotiation
  • Claim Handling - Rude/Abusive Adjuster
  • Claim Handling - Delays upon Delays
  • Claim Ha
we had a small fire back on 12-26-1010 where the fire started on the outside of the house and burned into the family room, the house had heavy smoke through out. the insurance adjuster came and spoke to my sister the adjuster is (Robert Reeves) from state farm mr reeves also brought his contractor michael anthonys both who stated that they would take care of every thing. mr Reeves instructed my sister to give Michael Anthony a check for $1000.00 for the thousand dollarto cover the deductable , my sister not knowing any better gave them a check. Next came the cleaning crew (Puero-Clean ) which was another night mare these guys came for about one to two hours a day where my sister had to take off work they came when they wanted some times 11:00Am some times 1:00 Pm stayed 1 or 2 hours and left this went on for all most 2 weeks. They ran up over a $1000.00 on the electric bill with their equipment. when they were done they wanted me to sign a statment acknowledging that they were here, and we would get a detailed bill outlining the servie rendered. If we were not stisfied they would not get paid. I was not present at the time they left and they would send me the sign off. I never received the sign off. When we received the det... Read More

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WINDY says:
February 21, 2014 at 10:51 AM

I AM DEALING WITH MR. REEVES RIGHT NOW AND LET ME TELL YOU IS BEEN HELL!

Gerald from Pine, CO says:
October 25, 2012

Insurance Complaint against: WellCare Health Plans
Coverage Type: Contents Insurance

  • PolicyHolder Service - Inadequate Service
  • PolicyHolder Service - Incompetent Employees
  • PolicyHolder Service - Delays/No Response
  • PolicyHolder Service - Denied Access to Services
  • Claim Handling - Delays upon Delays
  • Claim Handling - Unsatisfactory Settlement/Offer
  • Claim Handling - Denial of Claim
  • Claim Handling - Unjustified Accusations
  • Gene
I have been approved and disapproved 10 times on the same medication.... Read More

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