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harold from birmingham, AL says:
September 26, 2013

Insurance Complaint against:
Coverage Type: Liability Insurance

  • General - I feel abused by this company
im 76 years old and i have tried to go to work for several different companies i have been driving a truck since august 8 1059 i have millions of miles on the road with no chargable accidents becaus in 76 all insurance cimpanies have turned me down and the trucking companies appoligize for them im in better shape than a 40 year old and i can pass any physical they throw at me is there any thing i can do against all these insurance companies that are doing this to me harold d mcrae birmingham alabama 205 545 3421... Read More

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Name Witheld due to Health Care Privacy from pasadena, CA says:
September 25, 2013

Insurance Complaint against: International Medical Group
Coverage Type: Health Insurance

  • Claim Handling - Unsatisfactory Settlement/Offer
denial of payment by IMG, on Emergency room and overnight hospital charges on complain of dizziness and headache . (Dec,26, 2013 hospital bill over $30,000) first appeal in July 2013 and insurance company reply , turned down majority of the payments related to hypertension & head ache but granted small payment related to dizziness and chest pain . I am seeking legal help to submit 2nd appeal for the rest . Henri Ho... Read More

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MARVIS from Bessemer, AL says:
September 25, 2013

Insurance Complaint against: The Travelers Companies
Coverage Type: Homeowners Insurance

  • PolicyHolder Service - Inadequate Service
  • PolicyHolder Service - Incompetent Employees
  • Claim Handling - Rude/Abusive Adjuster
  • General - I feel abused by this company
My water heater exploded April 26, 2013. I had extensive damage and had to have dry fast services done within my home. The adjuster sent me my claim estimate within a few days and told me I would be receiving three checks, one for replacement cost, one for PPR-content and a final check for less depreciation. The replacement check had my name and the mortgage company name. The replacement funds were placed in an insurance loss account with the mortgage company; and money was drawn through the mortgage for the Contractor. The contractor sent in a bid to the mortgage company. They sent him half of what his bid was and told him he could get started and any extra funds could be drawn with a written request from him along with my signature. I sent my satisfaction form to the mortgage company and they dispersed his final portion of his bid amount. While the contractor is renovating my home, I start to get calls from the water mitgation services company. "Has Travelers sent our check to you"? My answer was no. This went on for almost 2 months. They had been told by Travelers company that the check was in the mail. I was sent the depreciation check and although I was told that the mortgage company name would not be on it. It was and I sent... Read More

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MARVIS from Bessemer, AL says:
September 25, 2013

Insurance Complaint against: The Travelers Companies
Coverage Type: Homeowners Insurance

  • Claim Handling - Unsatisfactory Settlement/Offer
My water heater exploded April 26, 2013. I had extensive damage and had to have dry fast services done within my home. The adjuster sent me my claim estimate within a few days and told me I would be receiving three checks, one for replacement cost, one for PPR-content and a final check for less depreciation. The replacement check had my name and the mortgage company name. The replacement funds were placed in an insurance loss account with the mortgage company; and money was drawn through the mortgage for the Contractor. The contractor sent in a bid to the mortgage company. They sent him half of what his bid was and told him he could get started and any extra funds could be drawn with a written request from him along with my signature. I sent my satisfaction form to the mortgage company and they dispersed his final portion of his bid amount. While the contractor is renovating my home, I start to get calls from the water mitgation services company. "Has Travelers sent our check to you"? My answer was no. This went on for almost 2 months. They had been told by Travelers company that the check was in the mail. I was sent the depreciation check and although I was told that the mortgage company name would not be on it. I... Read More

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Eve from Torrance, CA says:
September 24, 2013

Insurance Complaint against: AAA
Coverage Type: Homeowners Insurance

  • Claim Handling - Delays upon Delays
I have a condo unit covered by home owners association. I have also insurance with triple a. My frustration when both insurance are juggling me, home owners decline my claim and other insurance triple a, insisted that home owners are held responsible, when I'm claiming for a water heater damage. I'm still hanging in the air. I have been very cooperative. But still they delayed my claim. I need help fom any suggestion to expedite my claim :( !... Read More

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Tracey from Crowley, TX says:
September 24, 2013

Insurance Complaint against: Globe Insurance Company of Oklahoma
Coverage Type: Life Insurance

  • Underwriting - Cancellation
  • Underwriting - Forced Placement
  • PolicyHolder Service - Inadequate Service
  • Claim Handling - Fraud
I applied for insurance for my kids and i and it took two month for me to get my oldest to sons policys well when i talk to the woman on the phone she said you cant change your draft date and that jorden and mine would be drafted on the 17&19 ,and i ask for a refund and to stop my policy because I didnt receive a policy for jorden and my self,and the lady told me the address and they had the wrong apartment,so i told them to cancel the policy, the lady told me that they r drafting out on the 17 & 19 would draft it out on the dates you applied so ,y did they act like i just stop paying them im not letting them draft when forever,they want im disable and tryed to dispute it with the social Secruty direct express ,because after they got the right address they sent jordens Smith policy. They finally sent the other two for my son Derrick Donnell & Jermohn Richard but they took the money all at the same time. Well to begin with one of there workes said they i had to have a payment to start it so i never got a policy and im paying you for to month and i still didnt get one nor did I sign any thing ,my Direct Express card 1888.741.1115 they changed my card because there just draft when they want to they draft jorden's on the 30th one mo... Read More

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olga from humble, TX says:
September 22, 2013

Insurance Complaint against: Infinity Property & Casualty Corporation
Coverage Type: Auto/Boat/Motorcycle

  • Underwriting - Cancellation
  • PolicyHolder Service - Incompetent Employees
Infinity Assurance Insurance Co. My policy expired 9/20/2013. In late August, 2013 I called to cancel due to moving out of state and they were requesting too much $ to keep them as insurance co. They required at least five days for cancellation, I gave them more than 15 days. In the meantime I got new insurance, something told me to call Infinity to confirmed cancellation; found out that they had already process payment for renewal. Why??????? Its beyond me. A good reason not to do automatic payment from account. I had to get some medication and was unable to do so because of my zero balance. Naturally I am going to have to fight for my reimbursement.... Read More

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Eduard from Centerville, IA says:
September 21, 2013

Insurance Complaint against: Hanover Insurance
Coverage Type: Business Insurance

  • Claim Handling - Denial of Claim
Hanover Unit Manager Ms. Debra Brickner continues to provide no legal basis for not honoring the Insurance Contract with the Insured, Eduard Mato. Ms. Brickner miss-interpreters exclusions to find any way possible to exclude coverage on Claim No 15-00123725, Eduard Mato has filled. To support her standing, Ms. Bricker provides the Dishonesty Exclusion to exclude coverage. The insurance company hired a private investigator to investigate the case of theft of musical instrument owned by Eduard Mato and insured with Hanover. The investigator concluded that the insured Eduard Mato was not in any way involved on the theft of the insured instrument. Even the main investigator on the case hired by Hanover suggest that the insured's claim be fully covered ASAP as there in no fault associated with the insured on this case. (The e-mail of the main investigator send to the insurance company asking them, the insured's claim be fully valued can be provided on your request) Hanover, Ms. Brickner continues to exclude coverage stating now that the Insured Eduard Mato has not been in any way involved on any dishonest acts but that the insured entrusted the instrument to the authorized dealer of the manufacturer, where the theft of... Read More

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Name Witheld due to Health Care Privacy from Tampa, FL says:
September 19, 2013

Insurance Complaint against: Cigna
Coverage Type: Health Insurance

  • Claim Handling - Denial of Claim
Payment to my primary care doctor was denied because they say my insurance is parttime insurance and they do not pay for pre-existing claims. But I went to see my doctor because I was losing weight and didn't know why so she sent me to have blood work done. The results indicated I had Type I diabetes so I was put on medication and was instructed to schedule another appointment for blood work to see if the meds were working. I did as instructed and went to see my doctor for the results. So to make a long story short I am being billed for doctor fees and blood work for roughly $1,000.00. I work parttime in retail my doctor was made aware of this. I am also being charged for an annual exam my doctor office explained it would be no cost to me but my claim is being denied as well by my insurance company. I don't understand why I have to foot the bill for services my doctor performed that she should have known would or would not be covered by my insurance carrier. And surely my insurance doesn't tell in detail to me what is and isn't covered.... Read More

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Sheri from worcester, MA says:
September 19, 2013

Insurance Complaint against: MetLife
Coverage Type: Auto/Boat/Motorcycle

  • PolicyHolder Service - Delays/No Response
  • PolicyHolder Service - Abusive Service
  • General - I feel abused by this company
I was rear ended by a Met life insured Driver, filed with Met Life the middle of August TODAY I am still waiting to get my car fixed, they told me I can not have a rental until they speak to their insured!!!! Who is clearly Ignoring them! I call and Call and the Claim Agent does not return my calls! I have a Police Case number stating the situation and they still will not fix my car or give me a rental until they talk to the insurance holder!!! I have no clue where to go from here but this is highly frustrating, I feel its pretty cut and dry, he hit me when I was stopped! DO I sue them both?... Read More

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