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Janice from Dowagiac, MI says:
April 04, 2015

Insurance Complaint against: Auto-Owners Insurance
Coverage Type: Auto/Boat/Motorcycle

  • Claim Handling - Rude/Abusive Adjuster
  • Claim Handling - Denial of Claim
  • General - I feel abused by this company
Pioneer State Mutual insurance company Flint Michigan. I was aPassenger in my truck with full coverage insurance and was involved in rear ending a vehicle in Elmhurst, Illinois on I-294 expressway. my common law husband was driving. he also is a Pioneer Mutual insurance company vehicle policy holder and homeowners policy as well.after the accident I was feeling dizzy and my left breast was bruised. the medical adjuster had called me andrecorded my talking as she asked what happened in regards to the other party in the vehicle in front of us had took a ambulance ride.she was very strong voiced and narcissistic in her demeanor and intimidating and all of which intimidated me and broadsided me.i don't have the vocabulary skills vocally and I couldn't explain anthing very well. well this was a open door to bully me.she was told of my breast and my not feeling right,but at the time I didn't think it was necessary to go to the doctor.later I went to the ER and examined. my breast was bruised and my light headedness was due to stress and dehydration,iwas in a accident!!she had told me however that if I had any problems to let her know and go to the doctor which I did, now pioneer state mutual insurance company. Flint Michigan is denying ... Read More

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Yolanda from Detroit, MI says:
April 02, 2015

Insurance Complaint against: Liberty Mutual
Coverage Type: Homeowners Insurance

  • Claim Handling - Rude/Abusive Adjuster
  • Claim Handling - Delays upon Delays
  • Claim Handling - Fraud
  • Claim Handling - Denial of Claim
  • Claim Handling - Unjustified Accusations
  • General - I feel abused by this company
Liberty mutual company is a rip off my tenant had a fire in the home I own and if was ruled an accident by his insurance company and he claimed was paid. I am the landlord and file a claim and they deny my claim stating that I was denied before on a home I rented in the past for fraud. First of the all the investigation on the first claim Denis my claim supposedly because he could not get in contact with people who could substantiate my claim. I contacted the people whom the person supposed to contact and they told me that they were never contacted. So how can you accuse me of fraud because you did do you due diligence. Now this insurance company stated that we would have never insure you If you had a previous claimed denied. I informed them of that when I made my initial payment and they contacted my current insurance company asking did I have any claims with them once the underwriter received that Information that had no trouble taking my money for entire year and half. No these insurance company are trying to label my name as fraud when not once there claims have not be proven beside what they belief. This is causing me not to be able to obtain insurance or paying higer premiums causes now I am in there data base as committing ... Read More

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Marie from Orlando, FL says:
April 02, 2015

Insurance Complaint against: American Senior Services, Inc.
Coverage Type: Life Insurance

  • Claim Handling - Fraud
  • Marketing & Sales - High Pressure Tactics
  • General - I feel abused by this company
Met with Jose Cruz from Senior Life services based on the referral from a friend of mine. Worst mistake I've ever made. He was so pushy and aggressive with me. He kept trying to scare me that I could die any day. Actually said someone might break in tonight and kill me in my sleep. You'd think someone of Hispanic heritage would treat other Hispanics better.... Read More

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Amby from Flushing, NY says:
March 31, 2015

Insurance Complaint against: Hiscox Insurance
Coverage Type: Commercial General Liability

  • PolicyHolder Service - Delays/No Response
Its been a week that I asked Hiscox to add my client in my general liability policy as additional insured. But even after 1 week my request has not been processed. because of which I'm on verge of loosing my client. When asked the rep how much time will it take she says she cant say. Highly unprofessional company.... Read More

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Name Witheld due to Health Care Privacy from Palm Bay, FL says:
March 24, 2015

Insurance Complaint against: UnitedHealth Group
Coverage Type: Health Insurance

  • PolicyHolder Service - Delays/No Response
  • PolicyHolder Service - Denied Access to Services
  • PolicyHolder Service - Abusive Service
  • Claim Handling - Denial of Claim
  • Marketing & Sales - Misleading Advertising
  • General - I feel abused by this company
Said my family was covered and we where not. Charged us for all of us to be covered when it came time to pay for dr. and medication find out was not covered. spent a lot of money to be covered and got nothing for it, still had to pay out of pocket for everything.... Read More

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Name Witheld due to Health Care Privacy from Sullivan, MO says:
March 18, 2015

Insurance Complaint against: Liberty Mutual
Coverage Type: Health Insurance

  • Claim Handling - Rude/Abusive Adjuster
  • Claim Handling - Delays upon Delays
  • Claim Handling - Unsatisfactory Settlement/Offer
  • Claim Handling - Denial of Claim
  • Claim Handling - Unjustified Accusations
  • General - I feel abused by this company
Have been seeking medical treatment for a workers compensation injury for 2 years, still being denied proper treatment even though requirements have been met.... Read More

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Frederick from Ripley, NY says:
March 14, 2015

Insurance Complaint against: Allstate
Coverage Type: Liability Insurance

  • PolicyHolder Service - Inadequate Reimbursement
  • Claim Handling - Unsatisfactory Settlement/Offer
  • General - I feel abused by this company
On February 19 I was involved in an auto collision in which the second vehicle was at fault. The second vehicle is insured with Allstate, policy #977640251, the second driver's Pennsylvania driver's license is #30513496, Pennsylvania State Police incident number is, E01-1640921. The All State adjuster's settlement amounted to a salvage yard price for my vehicle which he totaled. Although my vehicle is a model year 2000, it was my only source of transportation. It was maintained in top condition which is quite expensive to do. I feel that the settlement should allow me to replace the vehicle with one of the equivalent value. I spent most part of two days trying to talk with All State representatives, talking to several, only to be transferred from one to the next and or left on hold. Is there anything that could be done to render me a vehicle equal to the one I lost?... Read More

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fchylinski says:
March 15, 2015 at 8:38 AM

please help me with this problem at: redfr21@gmail.com

Name Witheld due to Health Care Privacy from Matawan, NJ says:
March 13, 2015

Insurance Complaint against: Genworth Financial
Coverage Type: Health Insurance

  • Underwriting - Cancellation
I applied for a Genworth Joint LT care policy right before their stock crashed after announcing an 844 million dollar loss from long term care. I was denied coverage but Genworth kept my wife’s premium. I’ve written letters to no avail. All I want is our premium back but I guess their cash reserves are too important. Michael & Jennifer Cybulski... Read More

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Keith from Rochester, NY says:
March 11, 2015

Insurance Complaint against: Progressive
Coverage Type: Auto/Boat/Motorcycle

  • Claim Handling - Unsatisfactory Settlement/Offer
  • Claim Handling - Unjustified Accusations
I signed up with Progressive to insure my fifth wheel as it was big investment though i bought it used it was a big deal for me being a single dad with 2 kids. I moved my camper from one site to a permanent site in October on my way to the new camp ground i was driving n the Thruway and at some point the side of the camper flew off. I did not realize it till i pulled in to the new camp ground. I was devastated however thought i would be able to get it fixed because i had insurance, WRONG!!!! My insurance company began immediately asking for things like receipts from the cap ground i stayed at and toll receipts to prove i moved it then it took them about 2 weeks to get out there and they claimed the side came of because of water damage yet there was nothing to indicate water damage other than the out side of the camper being wet which it had rained 2 times while waiting the 10 days for the adjuster even thought i had tried to wrap it in plastic. The insurance company declined my claim 100% refused to pay anything. So then i was forwarded to the NYS Department of Financial Services who i was told would mediate between my self and the insurance company boy was this far from the truth i wasted 4.5 month going back and forth and ... Read More

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Tara from Northbridge, MA says:
March 09, 2015

Insurance Complaint against: Colonial Life & Accident Insurance Company
Coverage Type: Disability Insurance

  • PolicyHolder Service - Incompetent Employees
  • PolicyHolder Service - Delays/No Response
  • Claim Handling - Rude/Abusive Adjuster
  • Claim Handling - Unsatisfactory Settlement/Offer
  • Claim Handling - Denial of Claim
I signed up for short term disability (along with other services) with Colonial Life 11/2014 as a new employee. I have carried short term disability for the past 7 years. In the beginning of Jan 2015 I found out I had to have a hysterectomy ASAP. I have had issues revolving around this since I was 19 (now 40). I called the adjuster who gave me the initial information on the plan (because I do not understand the lawyer speak in the policy)in Nov. to make sure it would be covered, to make sure it would not be considered "pre-existing" (I figured because it had not been planned it would be covered, and to see if I could upgrade my plan. Lori, whom I spoke to informed me that I could not upgrade because it had not been a year, that if I upgraded the pay would just resort back to my original 60% coverage. I got off the phone with the understanding I would be covered at the 60%. I then called my doctor and scheduled surgery for 6 wks later. I filed all the proper paperwork and called to check on claim 1 wk later. I was informed that they needed additional information from my doctor re: pre-existing term. I again explained I had issues surrounding this area since 19. The gentleman I spoke to explained they just needed the information for... Read More

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I have an Insurance Complaint!
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