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eDUARDO from DEARBORN, MI says:
August 18, 2016

Insurance Complaint against: Liberty Mutual
Coverage Type: Auto/Boat/Motorcycle

  • Underwriting - Premium Too High
  • Underwriting - Unfair Surcharge
  • PolicyHolder Service - Inadequate Service
  • PolicyHolder Service - Delays/No Response
  • PolicyHolder Service - Denied Access to Services
  • PolicyHolder Service - Unfair Negotiation
  • Claim Handling - Delays upon Delays
  • Claim Handling - Denial of Claim
  • Claim Handling - Unjustified Accu
I was with liberty mutual for over ten years I had an accident were a van hit my car liberty mutual has me as an at fault driver. when I tried to get a history letter they refuse to send me any information I canceled the claim because Cathy has cancer and I needed to tend to her than my insurance went up 14 hundred per month when it was only 400. I try to complain and no one will call me back. They need to correct the fact that I was not an at fault driver. and reestablish my standing to adjust my insurance premium. I am 62 years old no tickets help my # is 313-989- E mail is [email protected] or [email protected] HELP HELP HELP!... Read More

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erik from laredo, TX says:
July 27, 2016

Insurance Complaint against: GEICO
Coverage Type: Auto/Boat/Motorcycle

  • Underwriting - Premium Too High
  • Underwriting - Unfair Surcharge
  • General - I feel abused by this company
my son have car accident on 2014 not you fault , my husban have car accident 2016 my husband fault my insurance up on the price but my concern are when I call geico as per customer services geico my insurance are up due my son accident on 2014 but at this time I recieved letter from geico writting statment is not my son fault, ? on march my husband and me and my son do the defensive driving course to tried to decrease the policy , and for 2 month or 3 I decrease the policy but now on july I recived the letter notified the reason as previous explaint why my car insurance are up do you thinks are legal a think is not fair because when I called geico differents persont said differents version.... Read More

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billy from dallas, TX says:
July 18, 2016

Insurance Complaint against: Allstate
Coverage Type: Auto/Boat/Motorcycle

  • Underwriting - Premium Too High
  • Underwriting - Unfair Surcharge
  • Claim Handling - Unjustified Accusations
I am tried trying to understand why that my prieum went up because of incidents that was not my fault. Last year I was involved in 2 accidents that was a hit and run and the other was the other driver turn left in front of me and these ins, Co. are putting that on me even hail damage. I have no moving violations in 5 05 6 years not only Allstate,Geico,progeessive... Read More

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Name Witheld due to Health Care Privacy from Denham Springs, LA says:
June 27, 2016

Insurance Complaint against: HealthMarkets
Coverage Type: Health Insurance

  • Underwriting - Premium Too High
  • PolicyHolder Service - Inadequate Service
  • PolicyHolder Service - Incompetent Employees
  • Claim Handling - Delays upon Delays
  • General - I feel abused by this company
I was receiving health insurance through the Health insurance market place at the beginning of this year and had gone online and filled out information they required me to have? I was on worker's comp beginning in April of 2013/14 and received a settlement due to my injury by 2015, there fore, I wasn't able to work and have been living off of my settlement during this time? The Market Place had informed me by telephone one morning that they needed some more information through my worker's comp company, and didn't give me a deadline on getting the information sent back to them, however I was prompt with doing so as to make certain that I would still have health insurance? I received my monthly premium from Blue Cross for the month of May with an outrageous amount for the month that I wasn't going to be able to afford, and in doing so, I called Blue Cross and they had informed me that the Market place wasn't including a subsidy for the month and directed me to call the Market place? I did so immediately and they had claimed that they hadn't received the information they requested and needed from me which I know by this time they had to have had? I can see maybe one individual's mail getting lost in the mail, but since my problem, I ... Read More

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ja from atlanta, GA says:
June 23, 2016

Insurance Complaint against: Nationwide Mutual Insurance Company
Coverage Type: Auto/Boat/Motorcycle

  • Claim Handling - Denial of Claim
Driver insured by Nationwide hit me. Police officer charged other driver with fault and ticketed him. Nationwide is refusing to pay my claim. Said I must go through my insurance company since their insured doesn't believe he is at fault. This will allow my company to raise my rates if they choose not to subrogate.... Read More

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Mike from Minneapolis, MN says:
June 01, 2016

Insurance Complaint against: Farmers Insurance Group
Coverage Type: Auto/Boat/Motorcycle

  • Claim Handling - Delays upon Delays
I was hit by a driver who ran a red light, totaling my vehicle and resulting in minor injuries. The other driver was cited for running the red light so it should be an open and shut case. I should have gotten a rental car, had my car paid for and had the towing and storage fees paid and the vehicle removed from the towing lot. But Bristol West, an affiliate of Farmer's Insurance and the insurers of the other driver have not done anything to resolve any of it. It is now more than six and a half weeks since the accident and I have received nothing from Bristol West. They gave me a claim number and assigned me to Rhonda Mattan, an adjuster located in Texas even though the insured and I both live in Minnesota which is also where the accident occurred. Ms Mattan has not returned my phone call for over a month, nor has she done anything to resolve my claim. My attorney e-mailed me over two weeks ago saying that they were supposedly going to "immediately" begin resolving my case. Still nothing.... Read More

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Xiomara from Yuma, AZ says:
April 22, 2016

Insurance Complaint against: Allied Insurance
Coverage Type: Auto/Boat/Motorcycle

  • Claim Handling - Denial of Claim
WORST INSURANCE EVER..Just to let you know my experience..,This Alliance United Insurance is the worst insurance you can have!!!! people please DO NOT buy this insurance.... My car got hit in a parking lot by another car with this ALLIANCE UNITED INSURANCE... And they say that they will not cover it just because they say no coverage exists for this particular accident, that is a dumb reason....even when my car was Off, and THEIR irresponsible driver didn't even look back... Good thing I was in the car... But to my SURPRISE!!!! Just for nothing... Claim # 317834 just in case you think I was lying,!!! Plus the person in charge ROSA YBARRA treated me very bad!!! as if I was the guilty one!!! She didn't even want to talk to me and give a reason for the insurance not paying... All she said """you are going to get a letter on the mail with the reason that our insurance is not paying""" and the famous reason was "" no coverage exists for this particular accident"" so people if you have this insurance please change to another one, THEY WILL NOT COVER YOUR ACCIDENT!!!... Read More

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hitman741 says:
September 21, 2016 at 8:35 PM

The bitch is doing the same to me.

Pamela from Vidalia, GA says:
April 13, 2016

Insurance Complaint against: Mercury Insurance Group
Coverage Type: Auto/Boat/Motorcycle

  • Underwriting - Premium Too High
  • Underwriting - Refusal to Insure
  • Underwriting - Cancellation
  • Underwriting - Forced Placement
  • Underwriting - Unfair Surcharge
  • PolicyHolder Service - Inadequate Service
  • PolicyHolder Service - Incompetent Employees
  • PolicyHolder Service - Abusive Service
  • Claim Handling - Rude/Abusive Adjuster
  • Claim Handling - Fr
Please be advised,the statements I am about to disclose are true and I have documents to prove everything I'm saying. I purchased insurance in the month of September 2015 with Mt. Vernon Insurance Company, the agent asked me for two documents, in which, I provided. She made copies and gave them back to me, I signed one short form. She was seated with the computer facing her and I had no knowledge of what she was typing into the computer. I was in a hit and run accident on September 30, 2015. I did not receive a bill in October 2015 but received a cancellation notice to be paid by November 7, 2015, which I paid on November 3, 2015. After the accident my policy was rescinded, in which, I have not agreed to. The agent at the company I purchased the insurance type in information at her discretion not asking me any of the questions she was typing in the computer other than what type of insurance I wanted. I sent in a complaint to the Georgia Insurance Commissioner to investigate this matter and asked him to please retrieve the audio and video from the Mt. Vernon Insurance Office to show and prove what exactly happened in their office that day when I initially bought the insurance but that transaction was sided with the insurance... Read More

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Pamela from Vidalia, GA says:
April 13, 2016

Insurance Complaint against: Mercury Insurance Group
Coverage Type: Auto/Boat/Motorcycle

  • Underwriting - Premium Too High
  • Underwriting - Refusal to Insure
  • Underwriting - Cancellation
  • Underwriting - Forced Placement
  • Underwriting - Unfair Surcharge
  • PolicyHolder Service - Inadequate Service
  • PolicyHolder Service - Incompetent Employees
  • PolicyHolder Service - Abusive Service
  • Claim Handling - Rude/Abusive Adjuster
  • Claim Handling - Fr
Please be advised,the statements I am about to disclose are true and I have documents to prove everything I'm saying. I purchased insurance in the month of September 2015 with Mt. Vernon Insurance Company, the agent asked me for two documents, in which, I provided. She made copies and gave them back to me, I signed one short form. She was seated with the computer facing her and I had no knowledge of what she was typing into the computer. I was in a hit and run accident on September 30, 2015. I did not receive a bill in October 2015 but received a cancellation notice to be paid by November 7, 2015, which I paid on November 3, 2015. After the accident my policy was rescinded, in which, I have not agreed to. The agent at the company I purchased the insurance type in information at her discretion not asking me any of the questions she was typing in the computer other than what type of insurance I wanted. I sent in a complaint to the Georgia Insurance Commissioner to investigate this matter and asked him to please retrieve the audio and video from the Mt. Vernon Insurance Office to show and prove what exactly happened in their office that day when I initially bought the insurance but that transaction was sided with the insurance... Read More

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Jennessy from Mitchell, SC says:
March 30, 2016

Insurance Complaint against: CNA Financial
Coverage Type: Auto/Boat/Motorcycle

  • PolicyHolder Service - Inadequate Service
I could not find CNA National Gap Insurance but that's what I need, we bought Gap Ins. And hit a deer and they totaled car out in Sept. 2015 I have been sending them the papers they want Progressive Ins. Sent them everything they sent they wanted emailed them they say they do not get I read address back to them and it was right and email they always say they don't get. I really don't know what to do about this can anyone help please... Read More

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