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Insurance Complaints - Let your Voice be Heard!

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Jake from Lakewood, NJ says:
March 04, 2012

Insurance Complaint against: AIG
Coverage Type: Homeowners Insurance

  • PolicyHolder Service - Delays/No Response
  • Claim Handling - Delays upon Delays
  • Claim Handling - Unsatisfactory Settlement/Offer
had storm damage to roof and interior sheet rock in my moms estate house. called and was told a adjuster would contact me in 24 hr. adjuster trish w. told me a inspector would contact me within 48 hrs. the house is for sale and in escrow. getting the house repaired and secured from further damage is very important. a window of clear weather is present and the house being on the ocean front, exposed to very strong winds and rain needs to be repairted as soon as possible. when the wind is strong enough to tear up shingles on the roof it is next to imposible to secure the house from further damage with a temporary tarp. insurance companys just delay and welch on thier agreements with loopholes. this time of year is the time to sell houses and it is not practicle to wait for insurance run around. im not sure that the adjuster is even in the united states. im not waiting for the inspector and for more dammage. just the cieling sheetrock is dammaged now. waiting for a inspector would allow the water to dammage the walls and floor and carpet. On October 4, 2008, I noticed the ceiling of one closet in my house collapsed. I contacted my insurance company (AIG) and explain the situation to them. They told me they did not have an adjus... Read More

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sarinna from sarasota, FL says:
March 03, 2012

Insurance Complaint against: Esurance
Coverage Type: Business Insurance

  • Underwriting - Forced Placement
  • Claim Handling - Unjustified Accusations
  • Marketing & Sales - High Pressure Tactics
I have lived in Pennsylvania and I sublet a basement apartment with my aunt for over 9 years now. I have had insurance on all of my vehicles for over 8 years at the same address. Esurance has been my automobile company on and off for several years now. In the past, I was asked to provide proof of residency. I gave documents supporting my residence to Esurance from my landlord and I have also provided bank statements showing transactions in Pennsylvania. At the time of establishing my policy, Esurance made it a point to ask if I frequented NYC/ NJ on a regular basis and I advised I did. This caused me to pay a higher premium. My policy was in fact kept in effect by the insurance company after receipt of these documents. Esurance continued to bill me and provide me with full coverage until my vehicle was stolen. On August 22nd I called Esurance to advise that my vehicle was missing. I provided copies of police officer names, badge #s and a police report. Esurance requested documents and items from me. They were all hand delivered to Scott ***, my claims adjuster in the Hauppauge, NY office. I gave him my signed notarized title, my only copy of my car key, and supporting documents showing my sound system, rims and the recent repla... Read More

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brenton from el paso, TX says:
March 03, 2012

Insurance Complaint against: Esurance
Coverage Type: Business Insurance

  • Underwriting - Cancellation
I was shopping for insurance. I spent a lot of time on the phone with a rep, and she said she would email me the quote, rather than just tell me the price right then. When I opened my email, rather than finding a one page, easy to read email, I was accosted with a barrage of additional links, and complex hurdles that required additional input, and even more effort than I am now putting into this complaint. I still do not know the many dollars that I could have saved, neither do I care any longer! Progressive, I am sorry I ever doubted you. Even this complaint form is difficult and lengthy. Do you want a free gift of customer feedback or not? Don't you people know that only a very small portion of disgruntled customers will ever speak up? I will tell everyone I know not to bother with Esurance.... Read More

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Bill from Chicago, IL says:
March 03, 2012

Insurance Complaint against: Esurance
Coverage Type: Business Insurance

  • PolicyHolder Service - Delays/No Response
  • PolicyHolder Service - Denied Access to Services
  • PolicyHolder Service - Unfair Negotiation
Do not order a policy with esurance. First, I ordered an esurance policy online. I was a customer for less than two years ago, then I sold my car. Why on earth would I need insurance when I don't have a car right? Esurance charges me $100 for not having insurance on a car I don't own. This has to be illegal? I'm taking this as far as I can. Second, I go to cancel my policy, less than 12 hours later, and they want to charge me $50, I was told I could cancel in 6 months for no fee. Really? I just shelled out over $600. Third, my "quote" was $70. I signed up, paid, then receive a raise in my premium notification, letting me know my monthly had increased to $120 which attributed to a DMV issue that they can't even tell me. Let me get this straight, I need to go to the DMV for countless hours I don't have, to perhaps get a reduction? You are already charging me for it. You go do it. Unbelievable, I am going to do everything in my power, with this voice, to squash esurance. I hope you will join me in the fight. Facebook it, yelp it, blog it. Let's reduce some revenue.... Read More

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Tom says:
May 17, 2012 at 9:59 PM

Count me in!

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I have an Insurance Complaint!
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