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Jonathan from LONG BEACH, CA says:
March 16, 2014

Insurance Complaint against: Farmers Insurance Group
Coverage Type: Homeowners Insurance

  • Claim Handling - Unsatisfactory Settlement/Offer
  • Claim Handling - Denial of Claim
  • Claim Handling - Unjustified Accusations
I am currently helping a lady who had a fire insurance policy with Mid Century Insurance Company. She utilized a public adjuster and an attorney to help her with the loss. The insurance carrier began performance in paying but then chose to stop and deny her claim. They went on offensive to accuse her of not cooperating and doing misrepresentations which gives them the right to deny any further payment. If anyone has had a similar experience or an unfair claim handling situation occur with this insurance carrier Mid Century Insurance Company, contact my office... if there is a pattern and practice of underpaying claims based upon false accusations such as non- cooperation and misrepresentation- a class action may need to be filed against Mid Century Insurance Company and its executives... LAW OFFICES JONATHAN D. WINTERS 2750 Bellflower Blvd., Suite 101 Long Beach, CA 90815 Phone: 562-497-0472 Fax: 562-497-0474 Http://JonathanWintersLaw.Com This is advertising material.... Read More

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Lola from Indianapolis, IN says:
March 15, 2014

Insurance Complaint against: Farmers Insurance Group
Coverage Type: Renters

  • PolicyHolder Service - Incompetent Employees
  • PolicyHolder Service - Delays/No Response
  • PolicyHolder Service - Denied Access to Services
  • PolicyHolder Service - Inadequate Reimbursement
  • PolicyHolder Service - Unfair Negotiation
  • Claim Handling - Delays upon Delays
  • Claim Handling - Unsatisfactory Settlement/Offer
  • Claim Handling - Fraud
Moved into my apartment in late September 2013. Was told by apartment complex I needed insurance and provided with insurance agent information for Farmers. On November 5, 2013, my apartment was flooded from the toilet in the apartment above me also insured by Farmers, OR as told by the first maintenance man to my apartment a water pipe broke. As such I have two claims against Farmers. One they told me to take out on my policy. One on the 22 year old tenant above me. The water came in from above all at once and it did not start in the bathroom. It was in the light fixtures, the breaker box, every room & closet in my apartment. For 40+ days, we were in a crappy hotel. Have not been reimbursed for our expenses in the hotel. One Farmers claim rep does not return calls. The other, makes excuses. Right along with their supervisors. We returned to the apartment and received our property back. My husband, my pet, and myself immediately became ill and have been ill ever since. Trip to ER and was told mold. Get out of the apartment. 26 boxes of unsalvageable items from one company hired by Farmers. Over 20 boxes of unsalvageable items from the other company hired by Farmers. Many missing items include jewelry,... Read More

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Curtis from Verona, VA says:
March 14, 2014

Insurance Complaint against: Erie Insurance Group
Coverage Type: Homeowners Insurance

  • Claim Handling - Fraud
  • Claim Handling - Denial of Claim
I am Power of Attorney for my aunt. My aunt, who is raising a grand-child while living on Social Security experienced cracking grout in her bathroom tile floor. She called a tile mason and his opinion was that an improper grout mix may have been used. The plan was to remove and replace all of the grout. Upon making the repair, it was discovered the sub-floor was wet and the flex of the floor was causing the cracks. This discovery occurred on a Saturday and my aunt called her agent immediately to inform him of the problem. To get to the root of the problem the entire bath had to be gutted. There was an apparent crack in tile beneath a "senior seat" which was allowing water to run behind the wall and make contact with the particle board sub-floor. The policy states that Erie won't cover leaks from a "plumbing system" which occur over prolonged periods of time. The spirit of the clause if read entirely is,...if you know you have a leak and you don't fix it, then damages caused by leaking over time aren't our responsibility. My aunt had an acute discovery of what was later ruled a prolonged problem. Additionally, the policy talks about "plumbing systems" and no definition of plumbing system includes a custom tiled wall ... Read More

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graciello from deerfield beach, FL says:
March 11, 2014

Insurance Complaint against: Allstate
Coverage Type: Auto/Boat/Motorcycle

  • Claim Handling - Delays upon Delays
  • Claim Handling - Unsatisfactory Settlement/Offer
On march 4 /2014 a Allstate client hit my cars parked in the parking lot of my apartment we call the police and I field a claim with Allstate after one week trying to speak with the adjuster she just answer me after I told a to someone on her office the a going to get a lawyer .she was rude and say she couldn't done anything for me before she heard the guy that hit my cars , I send her the police report showing that was his fault she just told that she have 30days to finish her investigation and the guy didn't. Answer his phone..so I still without my car and my husband is lost few constructions job because his car was total loss..allstate is the worse company...... Read More

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Rachael says:
March 12, 2014 at 9:17 AM

It is not just Allstate. In FL, a company cannot pay a claim without speaking with their insured. If their insured is not cooperating, you will have to either file against your insurance, if you have collision coverage, or take the other person to court. There is no statutary time frame to pay a claim.

alfonse from north versailles, PA says:
March 05, 2014

Insurance Complaint against: State Farm Insurance
Coverage Type: Auto/Boat/Motorcycle

  • PolicyHolder Service - Inadequate Service
  • PolicyHolder Service - Incompetent Employees
  • PolicyHolder Service - Delays/No Response
  • Claim Handling - Delays upon Delays
  • Claim Handling - Unsatisfactory Settlement/Offer
  • General - I feel abused by this company
state farm cant tell me if the woman that hit my car had insurance at the time of acciedent. it happened on jan. 24 and it is march 5 . have had one return call that is it called them at least 3 times a week . i had state farm also .changed insurance company. how long does it take to find out if she had insurance? the woman handling case is never in her office.... Read More

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Walter from Plumas Lake, CA says:
February 28, 2014

Insurance Complaint against: Progressive
Coverage Type: Auto/Boat/Motorcycle

  • Claim Handling - Rude/Abusive Adjuster
  • Claim Handling - Delays upon Delays
  • General - I feel abused by this company
I was sideswiped on the freeway by a person insured by progressive. A police report clearly states that the other person caused the accident by making a unsafe lane change. I was in the fast lane of the freeway and the other person entered the freeway from a side street and instead of staying in the slow lane he continued into the fast lane and side swiped my truck and Progressive is not excepting the police report and is stone walling me ands giving me the run around. It has been since the 10th of Feb and still no decision by progressive even tho they have the police report. I will never be a member of progressive or refer them to anyone.... Read More

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Keri from Clarkston, WA says:
February 24, 2014

Insurance Complaint against: GEICO
Coverage Type: Homeowners Insurance

  • PolicyHolder Service - Inadequate Reimbursement
  • PolicyHolder Service - Unfair Negotiation
  • Claim Handling - Unsatisfactory Settlement/Offer
  • Claim Handling - Fraud
  • Marketing & Sales - Misrepresentation
  • General - I feel abused by this company
This is a review for Geico and Stillwater Insurance Co. I switched my home and auto insurance from a local company to Geico because they were about $1800 cheaper a year than I was previously paying. On my homeowners insurance I had additional coverage for several pieces of scheduled jewelry. When I was reviewing my policy with the Geico agent I was told the coverage was the same as I had before. I even sent them my current policy to compare their information to. All seemed in line, and I purchased the policy. In December I had a break in at my home and about $36k worth of jewelry was stollen. I just received a letter from Stillwater stating that they do not pay the insured amount, but lowest amount they can find the item for. My $28k family heirloom bracelet is now being "replaced" for $17k. I would've never agreed to this type of coverage if I would've known that they do not pay the insured amount. I also found out that my policy only covers $1500 on watches, jewelry, and guns. Anything else is up to $250k, so all of my other jewelry that was stolen will not be replaced.... Read More

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Digitory says:
March 5, 2014 at 7:23 PM

You may not want to agree to those values. If they are offering you $17k then it seems you have the coverage. Check out your policy's APPRAISAL CLAUSE. Jewelry typically APPRECIATES not depreciates. Thomas Di Sieno, Digitory Solutions, Inc.

susan from Half Moon Bay, CA says:
February 21, 2014

Insurance Complaint against: State Farm Insurance
Coverage Type: Homeowners Insurance

  • Underwriting - Cancellation
After 40 years with State Farm for our home and autos, they refuse to renew our homeowners insurance because we filed a claim for the last three years in a row. 40 years with them obviously means nothing. The amount paid to us for the claims is no where near what we've paid in premiums for the past 40 years. We were under the impression that the reason for paying premiums and having insurance was so the company would take care of you when there was a problem. I don't remember them ever telling us we are limited to the number of claims. Corporate greed at its finest!... Read More

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Joe from Fresno, CA says:
February 20, 2014

Insurance Complaint against: Liberty Mutual
Coverage Type: Business Insurance

  • PolicyHolder Service - Inadequate Service
  • PolicyHolder Service - Delays/No Response
  • PolicyHolder Service - Inadequate Reimbursement
  • Claim Handling - Delays upon Delays
  • Claim Handling - Unsatisfactory Settlement/Offer
Fire insurance claim. Delays in payment. Promises broken. Adjusters on vacation....not available. Questions on how to submit claims unanswered. No assistance.... Read More

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InsuranceComplaint.com says:
March 4, 2014 at 7:36 PM

Joe, If you need assistance call 732-933-9980. Ask for Mike and please reference this site.

Robert from Hedgesville, WA says:
February 18, 2014

Insurance Complaint against: Progressive
Coverage Type: Auto/Boat/Motorcycle

  • Underwriting - Cancellation
  • Underwriting - Nonreneweal
  • PolicyHolder Service - Incompetent Employees
  • PolicyHolder Service - Abusive Service
  • PolicyHolder Service - Unfair Negotiation
  • Claim Handling - Rude/Abusive Adjuster
  • Claim Handling - Denial of Claim
  • Claim Handling - Unjustified Accusations
  • Marketing & Sales - Misrepresentation
  • General - I feel abused by this company
I have several complaints with Progressive Insurance Co. It started at the end of May 2013. I was in an accident were I was hit from behind and I hit the car in front of me and that car hit the next car. The person who hit me left the scene. I was taken by ambulance to the hospital meanwhile the police did a report and never noticed that there was damage to the rear of my car so I was written up as "at fault". The insurance co is saying that there was not enough damage to my rear bumper warrant a claim on my part...Then in Oct 2013 a pallet came off the back of a truck and struck my car. My wife was driving. They also are refusing that claim. I looked online and found that I was changed from married to single and my wife was no longer on the policy. I made the correction online and my premium dropped quit a bit...Well the correction did not stay they took it back off as if I wasn't married at all and my wife was no longer on the policy again. I said to them over the phone "why did you take my wife off the policy?" and the reply was "she never was on the policy". I'm sorry but there is no way I'd sign up as single male when I'm NOT" and it would cause me to pay more in premiums!!! Why on earth would I do that? Fact is I wouldn't. I... Read More

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