Insurance Complaints - InsuranceComplaint.com

marie from 193 shady oak rd laurel, MS says:
August 02, 2012

Insurance Complaint against: Allstate
Coverage Type: Auto/Boat/Motorcycle

Claim Handling - Rude/Abusive Adjuster

i was hit by someone they hit me i have never had a accident i was hit an you all is treating me bad i have been with you all for years paying my bill every month what happen to you in good hands with allstate i been had a claim for a 1year an 5 months still nothing i think you all is giving me the run around whats the problem allstate... Read More

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Michael from Rochester Hills, MI says:
August 02, 2012

Insurance Complaint against: GEICO
Coverage Type: Auto/Boat/Motorcycle

Underwriting - Premium Too High
Underwriting - Cancellation
Underwriting - Forced Placement

My famaily & I just relocated from TX to MI and I started making inquiries re: auto insurance in MI. I contacted Geico and other major competetors to locate the best rates. During my earlier research, I recieved an emailed quote from Geico, but was not happy with the rate and continued my search. We recently recieved an email from Geico indicating there were rate changes in MI, and we should contact customer service. This was the reason for my latest contact with Geico on Thursday 7/26/12. On my initial phone call, I spoke with a pleasant lady in the MI office; she began researching the rate options and things were going well. However, before we could confirm the amounts, the phone call was disconnected. I waited to see if she would call me back, however she did not. So I called again. On my 2nd call I got a customer service representative who's quote was almost twice as high to the original quote, so I informed her that I was not interested and would continue his research elsewhere. She indicated that this was the best rate available, even though it was approximately $1300 more than the one I'd received just a few hours before so I terminated the conversation. Within an hour, we recieved an email from Geico indicating that our... Read More

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Kim says:
August 8, 2012 at 8:02 AM

This is an outrage! I have had problems with Geico with rate increases. Hopefully when they hear about this website, they will improve their corrupt ways!

Mebco from Boca Raton, FL says:
August 01, 2012

Insurance Complaint against: RLI Corp.
Coverage Type: Liability Insurance

Claim Handling - Rude/Abusive Adjuster
Claim Handling - Delays upon Delays
Claim Handling - Unsatisfactory Settlement/Offer
Claim Handling - Fraud
Claim Handling - Denial of Claim
Claim Handling - Unjustified Accusations
General - I feel abused by this company

I am reporting a fraud commited by the claims manager who acted with the obligees attorneys to hide the existance of a large surety bond untill the date to clame had passed. Dear Mr. Smith: RLI Insurance Company (RLI) received your claim correspondence on September 27 and RLI set up the above captioned claim file to investigate and handle your claim correspondence. Pursuant to our telephonic correspondence RLI informed you that it has written to C & A 1560, LLC by e-mail and fax giving it notice of your claim. RLI has received a reply that C & A 1560, LLC has received RLI’s correspondence notifying it of your Company’s claim. RLI has been told that Mr. Greenwald is out of the office today, but is expected to be in tomorrow. RLI is attempting to get C & A 1560, LLC to deal with you directly on this to resolve the matter. Also, you have been informed by RLI that you are free to enforce the Bond in a Court of Law should you desire. RLI will update you on your claim once it has more information. RLI replies to you without waiver or prejudice of any of its rights. Sincerely Everett Fritz, II Commercial Surety Claim Manager RLI Insurance Company P. O. Box 3961 Peoria IL 61612 Toll Free No. (877) 623-3... Read More

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Judi from Loveland, OH says:
August 01, 2012

Insurance Complaint against: Progressive
Coverage Type: Auto/Boat/Motorcycle

Claim Handling - Unsatisfactory Settlement/Offer

I currently have a claim #604897660. My car is in the process of being repaired. However, we were on our way to a concert at Riverbend. My car was not driveable and we were unable to go to the concert. I would like to file a claim to be reimbursed for these tickets. I spoke to my agent, Renee Catteau (513-603-3382). She has been extremely nice and has tried to help in every way, except for the reimbursement of these tickets. The tickets were a birthday present for my husband. She spoke to her manager, but he said there is nothing they can do. Can you help me? Thanks, Judi Ramey... Read More

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Elsie from West Springfield, MA says:
July 31, 2012

Insurance Complaint against: Hanover Insurance
Coverage Type: Auto/Boat/Motorcycle

Claim Handling - Unsatisfactory Settlement/Offer
Claim Handling - Fraud
Claim Handling - Unjustified Accusations
General - I feel abused by this company

On September 13, 2010 I was involved in a minor altercation with my car. I was at a complete stop at a trafic light, 2nd in line, when I reached down to pick up my cell phone which was in my purse. My foot eased up on the brake pedal and In drifted a few inches and tapped the bumper of the car in front of me. this auto was driven by a young female. We pulled over the first chance we had. Called the police dept in West Springfield MA. No one was hurt, no damage to either vehicle, which was noted by the officer who responded. Took pic of both bumpers and the dirt wasn't even disturbed. Recently, I moved to TN and applied for insurance. I was notified that a claim for $1100.00 was filed and paid for this incident in 2010. I called Hanover Ins company and advised them that it was a fraudulent claim and they just said what it amounted to as "too bad its already been paid". I asked for the agents name who worked the claim and the adjuster who filed damages that weren't there. I have the accident report and it states no damage to either bumper of the 2 cars involved. I was not notified that this fraudulent claim had been filed or that it affected my insurance, until July of 2012 when I tried to get insurance on my car. This is a out an... Read More

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clay from grand island, NE says:
July 30, 2012

Insurance Complaint against: Shelter Insurance
Coverage Type: Life Insurance

Underwriting - Refusal to Insure
Underwriting - Cancellation
PolicyHolder Service - Inadequate Service
PolicyHolder Service - Inadequate Reimbursement
PolicyHolder Service - Unfair Negotiation
Claim Handling - Unsatisfactory Settlement/Offer

im a diabetic,hoose insurance said they could cover me after a blood test,the test was good,so went in to sign papers,had to pay 280.00 to start it up ,paid 48.oo premiums for 3 to 4 years ,all of a sudden ,they wanted 90.00 month premiums because they said i ran out of funds,so i wanted to close claim,and i did,no money left ,no refund,no nothing,so i must have paid for there familys new boat deck or something,freakin theivin pricks,how do get my cash back,i dont want them stealing freaks to have it... Read More

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Alan from Winston Salem, NC says:
July 30, 2012

Insurance Complaint against: State Farm Insurance
Coverage Type: Auto/Boat/Motorcycle

Underwriting - Refusal to Insure
Underwriting - Cancellation
Underwriting - Forced Placement

State Farm abruptly notified us this month that they would no longer underwrite liability coverage on our son, who has driven 3.7 years without any tickets or accidents. He is an "A" student at a prestigious university, an Eagle Scout and does not drink. The reason given for dumping him into the much more expensive state "high-risk pool" was that the risk exceeds the premium they are allowed to charge in NC. My local agent said it was a new company policy to refuse coverage of drivers with less than 5 years of driving experience. WHAT ABOUT THEIR DRIVING RECORD ?? State Farm was OK with selling us insurance with him on the policy for the past 3 years, so why dump a good driver now ??? GREED, that's my conclusion. We also have our homeowner's insurance with State Farm, but not for much longer - I'm going to call several carriers today, and send a copy of this complaint to the BBB and the NC Insurance Commissioner. What a CROCK ! "Like a poor neighbor, State Farm is NOT there !"... Read More

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Name Witheld due to Health Care Privacy from San Francsico, CA says:
July 29, 2012

Insurance Complaint against: Blue Cross and Blue Shield Association
Coverage Type: Health Insurance

PolicyHolder Service - Inadequate Reimbursement
General - I feel abused by this company

I am a Chiropractor in San Francsico. Recently I and other Chiropractors receved a letter from Blue Shield of California that they were reducing reimbursment by up to 60% of our normal fees by reducing treatment time and a tiered system of reimbursement. As of September 1, 2012 they will only pay for 15 minutes of Chiropractic treatment, little or no physiotherapy, that is so important to the well being of my patients. As a result, patients wanting the estended services I provide, will now have to pay out of their own pocket to get it. In a different letter and new application, Blue Shield has now stopped the insurance business and went into the "managed care" business. They are hiding under the guise of the Knox Keene Act, that has destroyed California health care and removed itself from regulations from the California Department of Insurance and under the ill-functioning California Department of Managed Care. They wer the last good California insurance, but from my standpoint they moved below Cigna, which was at the bottom now for two years. I suggest going with PPO plan with Aetna or Blus Cross, but stay away from plans that reduce your benefits without even telling you (as they did their insureds)... Read More

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Richard from Covington, GA says:
July 27, 2012

Insurance Complaint against: Progressive
Coverage Type: Auto/Boat/Motorcycle

Underwriting - Cancellation
PolicyHolder Service - Payment Not Credited
PolicyHolder Service - Inadequate Reimbursement
PolicyHolder Service - Unfair Negotiation
Claim Handling - Unsatisfactory Settlement/Offer
General - I feel abused by this company

We cancelled our policy as we found State Farm is less expensive and offers more benefits and services. We were paying monthly. When we cancelled our policy, Progressive had charged us another month and will not give back the leftover money. They are sending us around the merry-go-round. at this time they owe us $154.and change. We tried to explain, but we are getting a runaround. Our monthly payment was $116. and change. They owe us for one and one third payment.... Read More

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Tommy Johnson says:
September 10, 2012 at 1:56 PM

This is exactly why you stay away from the insurance companies that do a lot of advertising. I hope you don't have a claim with your new insurance company. If you do you will see what I mean.

Name Witheld due to Health Care Privacy from 2965 fern lane, PA says:
July 27, 2012

Insurance Complaint against: Highmark
Coverage Type: Health Insurance

PolicyHolder Service - Inadequate Reimbursement

Highmark sends out all kinds of booklets stressing how they want to promote wellness. The plan I have at Mack trucks is supposed to cover routine physicals. My doctor ordered routine ekg and blood work for a 53 year old man. Now after the physical is over I get a bill for 260.00 from the diagnostic company who did the blood work. Seems Highmark decided one of the tests was not necessary and the rest needed part to be paid by a deductible. I guess I'll have to go back to never going to doctor until you end up in ER.... Read More

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