Insurance Complaints - InsuranceComplaint.com

Terry from Montgomery, WV says:
October 19, 2012

Insurance Complaint against: State Farm Insurance
Coverage Type: Auto/Boat/Motorcycle

Underwriting - Refusal to Insure
Underwriting - Cancellation
Underwriting - Nonreneweal

Hi, My name is Terry I use to have State Farm as my auto Insurance company for over 10 years or more. When I purchase my first vehicle a 2001 chevy malibu never had but one incident with that vehicle that was a deer that ran into my vheicle and I had to get some body work done. I later bought a 2008 Chevy Trailblazer and continued to keep State Farm as my auto insurance provider in 2009 -2011 I had some accidents/incident to my vehicle which required body work. State Farm decide to not renew or continue to coverage to me after being a long term clent of theirs for over 10 years and faithful with my payments they take and decided to not continue coverage with me. They have a saying Like a Good Neighbor State Farm State Farm is there that may apply to some but not to all if you end up having a few incidents/accidents. They will drop their coverage and no long want to insure you it happen to me. Just when I needed and believed in them and was faithful in my payments they were not Like a good neighbor and decided not to be there... Read More

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AMIT RANJAN from ASANSOL, IN says:
October 19, 2012

Insurance Complaint against: Reliance Insurance Company
Coverage Type: Life Insurance

Underwriting - Nonreneweal
Underwriting - Forced Placement
PolicyHolder Service - Abusive Service
PolicyHolder Service - Unfair Negotiation
Marketing & Sales - Misrepresentation
General - I feel abused by this company

My wife and my brother in law had subscribed to Reliance Life Policies as per deatils given below: Policy No:16676942, Date:27-03-2010. Annual Premium:6049/- Policy No: 16991478, Date:12-05-2010 Annual Premium: 6049/- In July 2012 Mr Arup Manna from Reliance SaltLake Sector V office, after calling me, had sent Mr Uttam Kr Thakur to collect the cheques for depositing towards the policies' premium. Subsequently a cheque for 12,100/- was given to him for depositing against the said policies, vide chq no: 737544. Dt: 12-07-2012 on Punjab National Bank. To our utter dismay Reliance office issued a new policy in my wife's name instead of depositing it against the above mentioned policies. This has been done without my wife's consent or knowledge and by forging her signature and documents. The details of this unwanted policy is: Policy No:50280242 Date: 29-07-2012. Annual Premium 12,100/- This is a sure act of dishonesty, greediness and a case of robbery, forgery and disloyalty on the part of Reliance towards the customer. If Reliance or its Authorised agent can forge the signature now then they can do the same thing to collect the amount when it gets matured. The issue had been immediately brought to the ... Read More

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warren from Pearl City, HI says:
October 16, 2012

Insurance Complaint against: AAA
Coverage Type: Auto/Boat/Motorcycle

Underwriting - Cancellation

i was dropped without notice when i called they said they mailed a letter and if it gets lost in the mail oh well, i was w/o ins. from Aug 24 til present since i am not worthy of a call i will be finding another ins. co. no other ins. co. ever did that to me.... Read More

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InsuranceComplaint.com says:
October 25, 2012 at 4:37 PM

Warren, Carriers are legally obligated to give you written notice, it is in the policy. You can verify the date of notification by asking then to reissue the notice, assuming you have any desire to pursue the issue. If they cannot produce a legitimate notice let your state Department of Insurance know about it. Not much will get accomplished unfortunately but you will have at least documented the issue so it does not persist.

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Sherennah from Decatur, GA says:
October 05, 2012

Insurance Complaint against: Progressive
Coverage Type: Auto/Boat/Motorcycle

Claim Handling - Unsatisfactory Settlement/Offer
Claim Handling - Denial of Claim
General - I feel abused by this company

I was rear ended by a progressive insured driver. She received the citation and admitted to rear ending me to the officer. Police report was filed. We exchanged information and I contacted her insurance company the next date. I started the claim process and was assigned to RAul Perez (813-372-5736). He kept in contact with me and my witnesses. He gave me an appt to have an Progressive adjustor view the damage and given me an estimate. I did so. Multiple conversations later, He went on to tell me he has had difficulty contacting his insured to hear her side of the story and therefore could not release the funds to pay for the damages to my vehicle. So, basically with a police report, rear end damage, your insured given the citation, you cant give me the funds. So basically any Progressive driver that causes an accident, if you dont respond to their calls...you're free to wreak havoc wherever you choose and not be responsible... Raul Perez (claims representative) direct line 813-372-5736. He suggested I file a claim with my insurance!!! Are you serious??? Progressive sucks and I will pursue this further. Just in case Progressive is curious as to which claim>>> claim number: #12-4840105 And no, this will not be the la... Read More

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Kim says:
October 18, 2012 at 11:18 PM

Awesome...I'm glad you are not allowing them to get away with this! I think we all have had a bad experience with insurance companies...I love this site where we all can come together and vent!

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scott from yankton, SD says:
October 04, 2012

Insurance Complaint against: Liberty Mutual
Coverage Type: Disability Insurance

Underwriting - Cancellation
PolicyHolder Service - Inadequate Service
PolicyHolder Service - Incompetent Employees
PolicyHolder Service - Delays/No Response
PolicyHolder Service - Denied Access to Services
PolicyHolder Service - Unfair Negotiation
Claim Handling - Fraud
Claim Handling - Denial of Claim
Claim Handling - Unjustified Accusations

I worked at a company called SAPA Extrusions i got hurt at work and didnt noyice anything until the next day i called Jane Larson and told her that i was hurt and that i had to get it taken care of took a week off went back to work feeling good with light duty. Never was put on light duty and was hurt and the end of that work week went into the office and told them that my back locked up again she told me that i could not use workers comp and being there over a year did not want to rock the boat and said well i can use my insurance Jane said that was ok. Filed a claim no#1662414 Kathlene Johnson handled my case and did nothing to help me she told me that she thought i was faking and i would not get paid untili did a physical test. I took the test and my back lite up so much pain i called everybody and yelled at them saying that was the most stupid thing to make me do.They paid three checks, Kathlene Johnson transfered my case to Bonnie Dube and they canceled my claim. I filed an appeal and was granted an appeal 45 more days,Jane Larson told me that if i did not give them a doctors release they could no longer hold my job Icalled liberty mutual and told them that i needed a answer on my claim and they told me i quit and the claim w... Read More

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DON from port st lucie, FL says:
October 03, 2012

Insurance Complaint against: Centene Corporation
Coverage Type: Homeowners Insurance

Claim Handling - Denial of Claim

On 27th August 2012 we had a lot of rain from tropical storm Isaac which caused a lot of flooding in Port St. Lucie. The sewage back-up into my property and flooded the house. The Citizens adjustor came out to the property on Thursday 30th August 2012. She spent about thirty minutes taking pictures of the damages. Three days later she called me from her office and told me that the insurance company wouldn't be coving my damages.... Read More

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InsuranceCompliant.com says:
October 25, 2012 at 4:48 PM

Don, We attempted to reach you by email. If you need an adjuster in your area we can assist. Let us know. We believe this should be a covered peril, but an inspection by your own adjuster is needed.

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George from Atlanta, GA says:
October 02, 2012

Insurance Complaint against: USAA
Coverage Type: Auto/Boat/Motorcycle

Claim Handling - Delays upon Delays

Car stolen 7/2/2012 As of 10/2/2012 still waiting for check for repair my car still sitting at repair garage check supposedly sent 9/20 Waiting for reimbursement for towing and window replacement after a month after receiving receipts fina Ly said they were illegible so resent have not been able to contact any one at usaa re this matter since last week... Read More

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Christine says:
October 3, 2012 at 12:15 PM

I'm glad for this website...we are not alone. hopefully this site will get there attention and make them more accountable!

Steve from Wayne, NJ says:
September 30, 2012

Insurance Complaint against: Selective Insurance
Coverage Type: Flood Insurance

Claim Handling - Denial of Claim

My basement was filled to the joists with water after Hurricane Irene and the flood adjuster estimated (because he didn't arrive until a week later after the flood waters had subsided) that my flood line was 7 feet. My basement ceiling is unfinished, and it was obvious that: a) the water did reach the joists, and b) that the water rushing into my basement was not calm, so there was obvious sloshing and wave action involved. My first floor floors are clearly damaged from moisture! The floor damage portion of my claim was denied by Selective Insurance Co. Their reason was "we insure against direct physical loss by or from flood". They also stated that "any damage to my floors is indirectly related to the flooding event". How can obvious moisture damage NOT be directly related to this event?... Read More

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Kim says:
October 3, 2012 at 12:17 PM

I can't believe they get away with this stuff. I would appeal it and mention this site!

Donald from Nantucket, OH says:
September 30, 2012

Insurance Complaint against: Selective Insurance
Coverage Type: Auto/Boat/Motorcycle

PolicyHolder Service - Delays/No Response
Claim Handling - Delays upon Delays

A " SELECTIVE Auto Policy holder hit and run us in NC. We chased him for blocks until he stopped after 1/2 mile from crash scene. Pickup truck dragging a 20' x 10' wide trailer bounced into our lane hitting the right front door and wheel on 9/24/2012. It's now 10/01/2012 and repeated calls go unanswered. Just get leave your name and number. My first call received a claim # 21241646 and that within 24 hrs we would be called. That was another big falsehood. $2,000 of damage. Door won't open. Tire scraping fender. Other damage ???... Read More

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Selective says:
October 10, 2012 at 1:15 PM

The adjuster spoke to him on the day of this posting. We had the wrong number for him. He said once we got the correct contact information everything has been great. The claim has been resolved and he is very happy with the service.

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Joe from Council Bluffs, IA says:
September 29, 2012

Insurance Complaint against: Aetna
Coverage Type: Auto/Boat/Motorcycle

Claim Handling - Delays upon Delays

This is a small complaint but I have tried to enter your Fans Up Sweepstake for several times, and every time I get to STATE they say :SELECT ONE. Well the choices are UNITED STATES or TX. It just doesn't work at all: all it will do is print out SELECT ONE. I know waht to do but, I just can't do it. Please go in and correct this because there may be other people having this problem. Thank you.... Read More

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