About Us Insurance Complaints Get Help Resolved Complaints Articles News Links Contact Us            Log In

I have an Insurance Complaint!
Tell your story

Insurance Complaints - Let your Voice be Heard!

Show: or

Anna from Bushkill, PA says:
May 19, 2012

Insurance Complaint against: Prudential Financial
Coverage Type: Homeowners Insurance

  • PolicyHolder Service - Inadequate Service
  • PolicyHolder Service - Inadequate Reimbursement
  • Claim Handling - Unsatisfactory Settlement/Offer
  • General - I feel abused by this company
I had water damage from frozen pipes back in Jan 16, 2000. My whole house was ruined. Walls, cabinets in kitchen and bathrooms, floors in entire house except for one small bedroom, front door rusted from water, heating cover panels, entire wall paper in bathrooms, and large kitchen along with walls and the insulation in first floor was ruined in its entirty. We also had to rent a Dumpster to take all the ruined carpenting, cabinets, wall paper and insulation out. The adjuster alloted me $4431.71 to hire someone to take down and replace wallpaper, paint, install carpenting, install kitchen and bathroom cabinets, take down and install insullation, replaced damaged walls, etc. The cabinets alone cost $3,440 without installation and settling for less cabinets than what I originally had. Leaving me with very little to hire the contractor, and purchase the other necessary items. I gave the contractor his name and number to call and the contractor finally was able to get through to him and faxed him an estimate, but the adjustesr never got back to him. I have left him numerous messages on his machine and he has failed to call us back. At one point he told me I should take the money given to me for personal damage and buy and fix w... Read More

Do you think that this is a legit complaint? vote up 0 vote down 0
from Hopkinsville, KY says:
May 19, 2012

Insurance Complaint against: State Farm Insurance
Coverage Type: Homeowners Insurance

  • Underwriting - Premium Too High
  • Underwriting - Unfair Surcharge
  • PolicyHolder Service - Inadequate Service
  • PolicyHolder Service - Delays/No Response
  • PolicyHolder Service - Payment Not Credited
  • PolicyHolder Service - Abusive Service
  • Claim Handling - Rude/Abusive Adjuster
  • Claim Handling - Delays upon Delays
  • General - I feel abused by this com
Water damage from overflowed commode. Water overflowed from master bathroom commode flooding both house bathrooms adjacent to each other, master bedroom and adjacent hall. I reported to State Farm as soon as I returned home approximately three hours as commode was last used. State Farm sent a crew Serve-Pro to clean up water. After they left, I discovered there was $500 missing from my residents. The agent stated the missing money would be of a different claim, theft, which was not covered under my flooding insurance and had a separate deductible of another $1000. Upon getting statements, the adjuster cut cost and refused to replace some of the damaged carpet, avoided my calls, stated my contractor had not called. He became rude and abrasive and hung up on me several times in trying to get the insurance to cover damages. If State Farm is like a good neighbor, I sure would hate to have a bad neighbor. I had enough problems with the flooding and even more with trying to get it fixed by State Farm. They like to get the payment, but they don't like to fix your property back as it was. Stay away from this one.... Read More

Do you think that this is a legit complaint? vote up 0 vote down 0
Timothy from Troy, MI says:
May 19, 2012

Insurance Complaint against: MetLife
Coverage Type: Life Insurance

  • Underwriting - Premium Too High
  • Underwriting - Forced Placement
  • PolicyHolder Service - Delays/No Response
I called MetLife to file a death insurance claim. After 3 calls, and no claim form, I demanded a form be emailed to me. Once they received the completed form, they announced it takes 10 business days to process a claim under $10,000. MetLife has not yet mailed me a claim form.... Read More

Do you think that this is a legit complaint? vote up 0 vote down 0
Name Witheld due to Health Care Privacy from Rumson, NJ says:
May 18, 2012

Insurance Complaint against: Blue Cross and Blue Shield Association
Coverage Type: Health Insurance

  • Underwriting - Premium Too High
  • Claim Handling - Denial of Claim
My baby was born with a heart defect and had to be helicoptered from Jersey to Children's Hospital in Philly. The total bill was 16,000.00 from Medivac. For two years my insurance gave me and medivac the run around. I would call and they would tell me that the invoice was paid direct to Medivac. Then Medivac would call me looking for payment and I told them that BCBS sent it to them direct. Then medivac would call and my insurance company would tell them that the check was sent to me the member. This went on for two years! I had medically fragile baby at home to take care of and they added stress on top of my situation. They finally paid it but those two years of my life were so stressful!... Read More

Do you think that this is a legit complaint? vote up 0 vote down 0
Jose from Tomball, TX says:
May 18, 2012

Insurance Complaint against: Farmers Insurance Group
Coverage Type: Business Insurance

  • Underwriting - Premium Too High
  • Claim Handling - Unsatisfactory Settlement/Offer
  • Claim Handling - Fraud
On 12/30/2011 I was a passenger in my wife's SUV we were rear ended. I got treated at the scene from EMS only. I was offered a settlement of 1,081.00. The letter I have says they are offering the settle directly to me upon receipt of their release form. I signed the form, they mailed a check made out to me and my wife and the EMS. They tell me the letter where they offer this payment to only me was just a form letter they send out everyone. But, it was made out to me Mr. Martinez. I returned the check and wrote void on it and I am demanding for them to honor what they they offered they say they can not do it. So, I am just out now. Farmers got my signature with that promise so they were very deceptive.... Read More

Do you think that this is a legit complaint? vote up 0 vote down 0
Ken says:
May 18, 2012 at 6:21 PM

That is so deceptive!

Jose from Tomball, TX says:
May 18, 2012

Insurance Complaint against: Farmers Insurance Group
Coverage Type: Business Insurance

On 12/30/2011 I was a passenger in my wife's SUV we were rear ended. I got treated at the scene from EMS only. I was offered a settlement of 1,081.00. The letter I have says they are offering the settle directly to me upon receipt of their release form. I signed the form, they mailed a check made out to me and my wife and the EMS. They tell me the letter where they offer this payment to only me was just a form letter they send out everyone. But, it was made out to me Mr. Martinez. I returned the check and wrote void on it and I am demanding for them to honor what they they offered they say they can not do it. So, I am just out now. Farmers got my signature with that promise so they were very deceptive.... Read More

Do you think that this is a legit complaint? vote up 0 vote down 0
Maria from Foxboro, MA says:
May 18, 2012

Insurance Complaint against: Commerce Insurance Group
Coverage Type: Homeowners Insurance

  • Underwriting - Premium Too High
  • Claim Handling - Rude/Abusive Adjuster
  • Claim Handling - Delays upon Delays
  • Claim Handling - Unsatisfactory Settlement/Offer
  • Claim Handling - Denial of Claim
  • Marketing & Sales - Misrepresentation
My parents home was broken into. They kicked in a cellar door. Went on a rampage through the house. Took everything and anything they could find including a ceramic sink in the cellar used for draining washer into. They completely trashed the house its unbelievable what they did Our agent interrogated us, sent us a letter in so any words accusing us of staging the robbery and wanted us to sign a letter allowing them to come back at us any time in the future for any questionable evidence. We refused to sign We have never ever made a claim for anything have paid many many years. We have been treated awful. For years they took all the payments to cover such a horrible situation and now don't want to pay. This is complete and total misrepresentation of home insurance.... Read More

Do you think that this is a legit complaint? vote up 0 vote down 0
Kate says:
May 18, 2012 at 6:23 PM

This story is horrible!!! First you were violated by strangers then by the insurance company that supposed to help you. Call a public adjuster to go after them.

Iris from Overland (St.Louis), MO says:
May 17, 2012

Insurance Complaint against: State Farm Insurance
Coverage Type: Homeowners Insurance

  • Underwriting - Premium Too High
  • PolicyHolder Service - Payment Not Credited
  • PolicyHolder Service - Denied Access to Services
  • Claim Handling - Denial of Claim
  • General - I feel abused by this company
I, Nancy Jeune, am the one of the caregivers, for Iris W.Votaw, who is an invalid, bed and wheelchair bound from a stroke. Iris has been with State Farm for many years 20+ with Lori Adams 636-916-5555. We had her policy amounts lowered last year April 2011 from very high evaluations on house and liabilities to amounts more in line with todays rates. Sept 28, 2011 Ck #4856 was electrically sent for $440.00 for a semi-annual payment on new amounts. In the next few months I received double bills and called to try to have problem straightened out. The Insurance company had her down as having 2 policies. I was told not to pay them. Then on 01/16/2012 received a one month bill for 116.00 I called again and said she still wanted to pay semi-annually. - Which would make her not due until end of March/beginning of April. By 4/28 She did not receive a bill - so when I called they said she was cancelled for not paying. Called again and asked them to please reinstate her. They looked into it with their management and said they could not. We had horrible hail here on 4/28/12. She should have been covered - she was in the hospital at the time and still is - but due to come home in a few days. I am not even sure if her ho... Read More

Do you think that this is a legit complaint? vote up 0 vote down 0
Anna says:
May 17, 2012 at 9:18 PM

Hopefully Ms. Juene home is not damaged!

Janet from Hutto, TX says:
May 17, 2012

Insurance Complaint against: AIG
Coverage Type: Homeowners Insurance

  • Underwriting - Premium Too High
  • PolicyHolder Service - Inadequate Service
  • PolicyHolder Service - Incompetent Employees
  • Claim Handling - Rude/Abusive Adjuster
  • Claim Handling - Delays upon Delays
  • Claim Handling - Unsatisfactory Settlement/Offer
  • Claim Handling - Denial of Claim
I sold a house in Dumas Texas I had lived there 2 yrs. I had moved to Austin the realtor told me the house needed a new roof. Per the inspection this was 2009.I filed a claim with AIG my homeowners insurance. I had never filed a claim just paid my premuins. They denined the claim stating it was old damages. Pd nothing. We ended up paying for the whole roof or losing our sale. I then sent the claim to the department of insurance whom had a auto adjuster look at the complaint and said there was nothing we could do. This was when AIG was being bailed out from all of there financial problems.... Read More

Do you think that this is a legit complaint? vote up 0 vote down 0
steve from maxwell, IN says:
May 17, 2012

Insurance Complaint against: Nationwide Mutual Insurance Company
Coverage Type: Homeowners Insurance

  • Underwriting - Premium Too High
  • PolicyHolder Service - Inadequate Service
  • Claim Handling - Delays upon Delays
  • Claim Handling - Unsatisfactory Settlement/Offer
  • General - I feel abused by this company
I had a house fire in 2010 and been homeless after the year our living expense insurance gave out. I'm suing Nationwide and will win in the fall of 2012, or the spring of 2013 for the full amount plus expenses, etc. The government is not holding insurance companies accountable for breaking contracts with their customers. I guess we are supposed to have two homes just in case one of them burns and we are left suing the companies for years on end.... Read More

Do you think that this is a legit complaint? vote up 0 vote down 1
Sue says:
May 17, 2012 at 9:23 PM

I had a House fire back in 2008 and we had to sue our insurance company too! I'll post my story tomorrow. I feel your pain...hang in there!

loading... 1027 more

Previous 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 Next

I have an Insurance Complaint!
Tell your story