Insurance Complaints - InsuranceComplaint.com

howard from scottsdale, AZ says:
June 28, 2013

Insurance Complaint against: Amica Mutual Insurance
Coverage Type: Auto/Boat/Motorcycle

Claim Handling - Delays upon Delays

i was in accident 3/22/2013 outher mams faut when i call his insurance they it is under investagation ins co amica ph 1800 872 5246 clame 1619680bg205... Read More

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Name Witheld due to Health Care Privacy from Cypress, TX says:
June 28, 2013

Insurance Complaint against: UnitedHealth Group
Coverage Type: Health Insurance

PolicyHolder Service - Inadequate Service
PolicyHolder Service - Incompetent Employees
PolicyHolder Service - Delays/No Response
PolicyHolder Service - Denied Access to Services
Claim Handling - Delays upon Delays

I have had insurance with United Health Care for years, and as a single parent to two children with several life threatening conditions they are making a hard working persons life miserable. To start off I have been paying between $150-$300 per each medication that my children need each month totally in the thousands at times out of my pocket that the insurance doesn't cover. Come to find out the last time that I went to pick up their medication as scheduled I was told that I could not do so, that something had changed by the pharmacist. I immediately went to my car to call the insurance company whom at that point told me that I had been paying huge penalty fees for each medication each time I picked it up because there was a generic available. My children can not take the generic brands due to the medical reasons and I have been struggling as is to pay these outrageous prices for the meds that they need. To make matters worse they told me that I should only be paying between $10-$20 each medication and all that I needed to do was have the physicians call in an appeal process so that I would not have to pay those huge penalty fee.(which by the way were never disclosed to me)I also was told I would not get any of my money back.I wa... Read More

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Debra from Milwaukee, WI says:
June 28, 2013

Insurance Complaint against: Principal Financial Group
Coverage Type: Disability Insurance

Claim Handling - Denial of Claim

I carried Principal Financial Group as my long-term disability insurance through my employer for over six years. I went on medical leave and was then fired when my FMLA ran out. My first symptoms occurred 18 months before my termination. As I was a nurse and my problems involved memory and accuracy, I was no longer employable. I applied for SSDI myself and was approved on the first try. According to my Principal policy, they should have paid me until that came through and should still be paying me over $500 a month to supplement my checks. (My policy was for two-thirds of salary.) They based their refusal on not getting a phone response from the psychologist who did the testing. I offered to see doctors of their choice, but they declined. I have been told by lawyers that $500 a month "isn't that much" and and is "not worth the fight". To me $500 a month is ALOT and the total backpay would be well into the thousands.... Read More

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Joann from MONTGOMERY, NY says:
June 27, 2013

Insurance Complaint against: Hartford
Coverage Type: Auto/Boat/Motorcycle

PolicyHolder Service - Abusive Service
PolicyHolder Service - Inadequate Reimbursement
PolicyHolder Service - Unfair Negotiation
Claim Handling - Delays upon Delays
Claim Handling - Unsatisfactory Settlement/Offer
Claim Handling - Denial of Claim

Hartford is horrible. My daughter was hit by an uninsured driver but the car was under his mothers name. They never got the money for her and we had to pay to get the car fixed. My other daughter was in an accident and we were being sued. The man was like every other, trying to get rich fraud. The insurance company just settled. They do not try and then they can just raise your rates.... Read More

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Joann from MONTGOMERY, NY says:
June 27, 2013

Insurance Complaint against: Hartford
Coverage Type: Homeowners Insurance

PolicyHolder Service - Abusive Service
PolicyHolder Service - Inadequate Reimbursement
PolicyHolder Service - Unfair Negotiation
Claim Handling - Delays upon Delays
Claim Handling - Denial of Claim

Hartford is horrible. My garage was broken into. They are making me replace the items and then they will make me reimburse me. I can not afford to replace the items, that is why I have insurance.... Read More

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Piedmont Disaster Services says:
July 15, 2013 at 2:28 PM

This can not be all of the story? More details are need here. If you have a HO-3 policy these should be covered in your policy. If needed send me a copy of your declarations page and I will have someone look into it for you. info@clearchoicecarolina.com

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Name Witheld due to Health Care Privacy from Magalia, CA says:
June 26, 2013

Insurance Complaint against: United of Omaha
Coverage Type: Health Insurance

Underwriting - Premium Too High
Underwriting - Cancellation
PolicyHolder Service - Payment Not Credited
PolicyHolder Service - Inadequate Reimbursement

I was late with my premiums in August, 2012.I sent in a check for $256.00. I did not hear from them. So, I called to check on my policy. The first person I talked with told me that the check was not accepted. I checked my bank statement and found that the check went through my bank. A portion was taken out and then a refund check was issued. The second person I talked with was Jeff. He went over my account and told me that I needed to send in a check for $835.00 and he needed it on a certain date by November, 2012. Being located out of state, I told him that the check would not arrive in 5 days. I told him the check would arrive in 7-8 days from California. He would not take a check over the phone. He also told me that the Postmark date would be acceptable. He lied to me. They cancelled my health insurance while I was sick in the hospital in November, 2012. They took their time sending back the check. My daughter had to call for it. My Doctors dropped me because I did not have a Medicare Supplement any longer. They were not willing to work with me! I cannot get any health insurance until 2014, when I become the age of 65. Shame on this company.... Read More

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Robin from Spring, TX says:
June 26, 2013

Insurance Complaint against: Amica Mutual Insurance
Coverage Type: Homeowners Insurance

Claim Handling - Rude/Abusive Adjuster
Claim Handling - Delays upon Delays
General - I feel abused by this company

Amica is not my ins. Our neighbors dead tree fell on our house and they have Amica. They accepted liability after three days. While my house was opened to the great outdoors the ins adjuster, Ryanne Thomas kept telling me they had not accepted liability yet. Now this was not an act of God being the weather was nice and the tree was dead. It simply fell on my house. It took them three weeks to get the check to me so the men could start working on it. When she brought me the check it was missing some of the content damage but in order to get the check to start on Monday I had to sign off, however, she wrote down that she forgot to add the other content and would take care of it. After that she refused to answer any calls or messages I sent her. I finally called the office and spoke to her boss who said technically they didn't have to cover ti since I had signed off but that she had finally three weeks later came to him and told him of her mistake. He told me he talked to her about not taking responsibility for her mistake and that he approved the check and was mailing it that day. It has been almost a week and still no check. She called me yesterday to see if we got it and I told her no. She acted like she could not understand why. ... Read More

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Piedmont Disaster Services says:
July 15, 2013 at 2:34 PM

First things first have you put anything in writing to the insurance company. Phone calls are only good for the insurance companies to defend themselves. make your complaint in writing and send it certified to them. It does not matter if it is 5 dollars what is right is right. Second your insurance company should have gotten involved and the subrogated the claim to the other insurance company.

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Dan from Salisbury, NC says:
June 25, 2013

Insurance Complaint against: The Hartford
Coverage Type: Homeowners Insurance

Underwriting - Premium Too High
Underwriting - Unfair Surcharge
Marketing & Sales - Misleading Advertising
Marketing & Sales - Misrepresentation
Marketing & Sales - High Pressure Tactics

Classic "Bait & Switch" company. Yr 1 the rate was somewhat competitive and decided to go with The Hartford due to them being in insurance for 200 yrs and reputation. Yr 2, the premium DOUBLED! No claims, perfect credit score, same coverage, etc. Stay away from The Hartford, unless you want insurance for 1 year only.... Read More

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Anthony from Hollywood, FL says:
June 24, 2013

Insurance Complaint against: Infinity Property & Casualty Corporation
Coverage Type: Auto/Boat/Motorcycle

Claim Handling - Delays upon Delays

The employees of Infinity seem to be the most incompetent bunch of people... The adjuster and field appraiser assigned to my current claim NEVER answer phones calls, and rarely return voicemails. It took two days originally to get a call back from the adjuster and then another day to have the appraiser come out and estimate repairs on my car which had been damaged from driving through a flooded street. The original estimate was just below my deductible, and because of that, Infinity does not provide a rental (since they aren't actually paying for any repairs...) unless there is supplemental damage that will push it over the deductible. The shop did indeed find supplemental damage, and let me know on 6/20 (morning) that they had put in a request to Infinity to have the appraiser come out and estimate the cost of repairs for supplemental damage. I called the shop on 6/21 (afternoon) and was told they had received no contact from Infinity yet. I called the adjuster for my claim, who of course did not answer his phone. So I had to call the main number for Infinity. The woman who answered said she put it in the system to have the appraiser go to the shop within the next 24 hours. It is now 6/24 (afternoon), I called the shop an ... Read More

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Iquo from Miramar, FL says:
June 23, 2013

Insurance Complaint against: Farmers Insurance Group
Coverage Type: Auto/Boat/Motorcycle

PolicyHolder Service - Inadequate Reimbursement

Paid rental insurance on my insurance premium. Claim rep. Zachariah Prell approved for me to rent a car. Zachariah Prell and Carlos Sanchez (supervisor) are refusing to pay for the 4 days of rental because the repairs should have completed in 2 days and not 4. What qualified them to decide how many days it will take to repair a car when the repair shop did not have the car ready for pickup in 2 days. By day 2, the repair shop still could not find what was wrong with the car. I need my $52.68 for the 2 day rental to be refunded.... Read More

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