About Us Insurance Complaints Get Help Resolved Complaints Articles News Links Contact Us            Log In

I have an Insurance Complaint!
Tell your story

Insurance Complaints - Let your Voice be Heard!

Show: or

Lili from Miami, FL says:
September 08, 2015

Insurance Complaint against: Progressive
Coverage Type: Auto/Boat/Motorcycle

  • PolicyHolder Service - Inadequate Service
  • PolicyHolder Service - Incompetent Employees
  • PolicyHolder Service - Delays/No Response
  • PolicyHolder Service - Abusive Service
  • General - I feel abused by this company
I want to share two partial emails I sent to Progressive. I've been with them for 10 years and instead of fighting for me as their loyal customer they did the total opposite and harmed my car/me through the process. They didn't even have the decency to respond to my emails. I've paid them so much over the years but it doesn't matter to them.... I’m writing this email full of anger and disgust towards your so-called insurance company Progressive, which at this point I feel is a thief of a company that is allowed to steal legally. We’ve been a Progressive customer for more than 10 years and have contributed towards your financial empire. When we needed your services you done everything but help us; conclude for yourself… In the beginning of July my boyfriend was in a car accident, no fault of his, with a driver in a rental with full coverage from that rental company. Before I called the rental company about the accident I called you guys to advise what had occurred and immediately was told that even though the accident wasn’t our fault you could be my representative, get the car fixed then go after the at-fault insurance company to get the money spent on the repair. I told the rep that I was going to wait as I didn’t want... Read More

Do you think that this is a legit complaint? vote up 0 vote down 0
Paul from Amarillo, TX says:
August 27, 2015

Insurance Complaint against: Allstate
Coverage Type: Auto/Boat/Motorcycle

  • Underwriting - Premium Too High
  • Underwriting - Cancellation
  • PolicyHolder Service - Delays/No Response
  • PolicyHolder Service - Inadequate Reimbursement
  • General - I feel abused by this company
I changed insurance companies because I was given a lower rate I changed from a company I had been with over 10 years I had been paying 312 a month Allstate was 298. For five cars. I had been paying 312.for four cars When I made my first payment it changed to 324. When I called to complain Richard told it me it was because I added my daughter, the estimate I asked for should have included her. I don't know how it has gone from 324- 356. Without me knowing. Since they were taking it out of my checking account. Now they took 476. And are telling me the state gave them a rate increase.... Read More

Do you think that this is a legit complaint? vote up 0 vote down 0
ALONZO from SAN FRANCISCO, CA says:
August 23, 2015

Insurance Complaint against: Progressive
Coverage Type: Auto/Boat/Motorcycle

  • PolicyHolder Service - Denied Access to Services
  • Claim Handling - Rude/Abusive Adjuster
  • Claim Handling - Denial of Claim
  • Claim Handling - Unjustified Accusations
MY NAME IS ALONZO I,M A 72YEAR OLD SENIOR CITIZEN.ON AUGUST 14TH 2015 I,FILD A CLAIM WITH PROGRESSIVE AUTO INSURANCE FOR BODY DAMAGE ON MY 2012 CHRYSLER 200.ON AUGUST14TH 2015,A FEMALE CLAIM ADJUSTER CONTACTED ME AND SET A CLAIM DATE FOR AUGUST 21 2015 TO COME AND INSPECT MY AUTO.HOWEVER,THE CLAIM ADJUSTER DID NOT SHOW UP NOR,CALLED ME AT ALL.ON AUGUST22ND 2015 I CONTACT PROGRESS INSURANCE COMPANY.HOWEVER.ONCE I, EXPLAINED WHAT HAD TRANSPIRED IN THIS MATTER TO A CUSTOM SERVICE FEMALE AGENT.I, EXPLAIN I,WAS,NOT,HAPPY AND TOLD THIS AGENT I WAS GETTING ANOTHER INSURANCE CARRIER.I,CANCELED MY INSURANCE ON AUGUST 22ND 2015 HOWEVER,FOR UNKNOWN REASONS.THIS AGENT FALSIFIED THE DATE TO AUGUST 21TH,2015.TO FIX A FORGERY DATE TO FIT THEIR PURPOSES.SHE ALSO,TOLD ME I GOT TO PAY THEM $45.00 FOR CANCELLING MY INSURANCE.I EXPLAINED THAT THEY COMPANY VIOLATED THE CONTRACT THREW MISREPRESENTATION AND MISLEADING BY FILING INCORRECT DATES ON THIS ISSUES.I SPOKE WITH A SUPERVISOR,I EXPLAINED THE SAME MATTER TO HER.SHE TOLD ME I WAS THE ONE THAT SET AUGUST 21TH 2015 FOR THE CLAIM ADJUSTER TO COME OUT TO MY HOME.I,TOLD HER I DID NOT SET THE DATE FOR THE CLAIM ADJUSTER TO COME OUT.THE SUPERVISOR CHECKED THE CLAIM ADJUSTER NOTES THAT WAS BLANK.THE SUP... Read More

Do you think that this is a legit complaint? vote up 0 vote down 0
DANA from WADING RIVER, NY says:
August 19, 2015

Insurance Complaint against: Progressive
Coverage Type: Auto/Boat/Motorcycle

  • PolicyHolder Service - Inadequate Service
  • PolicyHolder Service - Incompetent Employees
  • PolicyHolder Service - Inadequate Reimbursement
  • PolicyHolder Service - Unfair Negotiation
  • Claim Handling - Unsatisfactory Settlement/Offer
Attached is a partial copy of a letter that I sent to the Progressive claims department. It accurately describes the situation I found my self in. So for, there response has been non existent. This is undoubtably the worst insurance company I have ever had the misfortune of dealing with. I am writing to you about an accident I had with another vehicle on June 18, 2015. The accident occurred in Hermitage, PA. The Progressive claim number is: 15-3729350. My initial conversations were with Mr. Frank Moore from your claims department. I explained to Mr. Moore that this accident was in no way my fault. I further informed him that the other party involved was arrested at the accident sight for DUI. It is my understanding that when both parties have the same insurance company, that any deductible would be waived. He assured me that this is what would happen. Despite what I told him, I was informed 1-½ months after the accident that I would be found at fault! It is well beyond my comprehension how I could be found at fault when the other party was arrested for DUI. Further, the adjuster now tells me that my deductible will not be waived! These should be moot points, as this claim should have gone on the other parties insurance po... Read More

Do you think that this is a legit complaint? vote up 0 vote down 0
Brandon from Branchland, WV says:
August 17, 2015

Insurance Complaint against: Liberty Mutual
Coverage Type: Homeowners Insurance

  • Claim Handling - Rude/Abusive Adjuster
  • Claim Handling - Denial of Claim
  • Claim Handling - Unjustified Accusations
  • General - I feel abused by this company
Water and wind damage done to my home ! They say it's normal ware and tear ! They have been rude they have called me a liar they say my damage is old damage and just never noticed it ! They denied my claim ! They told me to have a contractor to come out and tarp the hole in my house and the insurance would cover it but it to was not paid total of $200.00 after I filed the claim my monthly payment went up the very next payment went up $22.00 per month the list is just to long to list here... Read More

Do you think that this is a legit complaint? vote up 0 vote down 0
Linda J from CLEVELAND, OH says:
August 15, 2015

Insurance Complaint against: Transamerica Corporation
Coverage Type: Life Insurance

  • PolicyHolder Service - Inadequate Service
  • PolicyHolder Service - Delays/No Response
  • PolicyHolder Service - Payment Not Credited
  • General - I feel abused by this company
I have four Life Insurance Policies. I have submitted checks for policies payments, indicating in check memo where the funds should be applied. The payments have been misdirected, misapplied, causing the policies status to become delinquent. Failing to communicate failing to resolve the matters.... Read More

Do you think that this is a legit complaint? vote up 0 vote down 0
omaira from tampa, FL says:
August 13, 2015

Insurance Complaint against: State Farm Insurance
Coverage Type: Auto/Boat/Motorcycle

  • Claim Handling - Delays upon Delays
Hello, I am filing this complaint because I was involved in an auto accident in which a state farm policy holder hit my vehicle. I called state Farm the same day to report the claim. Since then I have not be able to reach my claims adjuster. I have left Alessia fossi a few voice messages no return calls so I called on Aug 7th select 0 to speak with another person and I was told that they believe their policy holder got an attorney so they are not able to speak to me. Yesterday Aug 12 I get a letter in the mail dated Aug 3 saying she is trying to contact me. this is not true. I need this claim to be reviewed state farms client was crossing a merging lane to get in to the main road making a left turn I was going straight heading west when I got hit in the driver side quarter panel causing me to spin a few times in the middle of the road. Alfredo the other drive side he did not see me. There were no injuries all I am asking is for my car to be repair. Claims # 59-702Q594 Please assist. Omaira Alvarado... Read More

Do you think that this is a legit complaint? vote up 0 vote down 0
stanley from scottsdale, AZ says:
August 10, 2015

Insurance Complaint against: GEICO
Coverage Type: Auto/Boat/Motorcycle

  • Marketing & Sales - Misrepresentation
  • General - I feel abused by this company
Have been insured by Geico since 2009.....My premiums on 2014 Toyota Camry xle have recently been increased on the premise, that future performance of my Toyota Camry xle, according to new testing procedures, indicate to Geico, potential issues of 'non perforfance'... Will someone explain, how Geico, is now utilizing 'the chrystal ball ' concept to be arbitrary as well as resort to a possible violation of the U.S. constitution, (illegal search and seizure) clause in the 'Bill of Rights') .... In addition, one could point to the 'protection rackets' in the 1900's by gangsters like Al Capone, who demanded monies, or his thugs would cause you business or physical damage......This was referred to as the 'Protection Racket)......Isn't the analogy reasonably acceptable as a form of similar 'forced' removal of monies from Geico Insurance from their insured.....Does Geico know something about the Toyota products that I don't know....If so, aren't they now responsible for what they identify as 'Non-Performances' of all Camry xle vehicles, as well as the entire Toyota product line... Read More

Do you think that this is a legit complaint? vote up 0 vote down 0
Joan from san diego, CA says:
August 08, 2015

Insurance Complaint against: State Farm Insurance
Coverage Type: Auto/Boat/Motorcycle

  • General - I feel abused by this company
This is a complaint about State Farm insurance. I received a decent estimate, however the next month I was charged a double amount. This company should be sued for unfair practices.... Read More

Do you think that this is a legit complaint? vote up 0 vote down 0
Name Witheld due to Health Care Privacy from Bangor, WI says:
July 24, 2015

Insurance Complaint against: Aetna
Coverage Type: Health Insurance

  • PolicyHolder Service - Inadequate Reimbursement
  • Claim Handling - Delays upon Delays
  • Claim Handling - Fraud
  • Claim Handling - Denial of Claim
  • General - I feel abused by this company
I have to constantly call and follow up multiple times to make sure claims are paid. Then I called to find if something was covered and it was, and at first they covered the treatment - now all of a sudden they are reviewing the claims and denying them, saying I needed pre-certification. When I originally called about this therapy to see if it was covered - pre certification was never mentioned. I was put on hold for over ten minutes and then mysteriously hung up on. I have spent countless hours having to follow up on all types of medical claims to make sure they are paid - in a few cases I have been unsuccessful as they refuse to ever fix it and I finally tire of calling them. Completely fed up with this company. Worst insurance company ever. They made tons if money last year by denying many claims that people probably didn't even follow up on.... Read More

Do you think that this is a legit complaint? vote up 0 vote down 0

loading... 1028 more

Previous 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 Next

I have an Insurance Complaint!
Tell your story