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Sherilyn from Westfield, IN says:
September 13, 2012

Insurance Complaint against: USAA
Coverage Type: Auto/Boat/Motorcycle

  • Claim Handling - Delays upon Delays
  • Claim Handling - Unsatisfactory Settlement/Offer
It has been over a year since I was involved in an automobile accident, which was not my fault, the police report proved 100% the fault of the other driver. Despite the documents signed for them to request medical records and bills, I had to gather, pay for and send all the medical records to the USAA insurance adjuster. Instead of telling me of all the medical records the USAA insurance adjuster needed at one time, they requested them individually. I would get records from one provider, and then I would hear that they can not move forward because they needed another. Delaying any possibility of settlement for months. Despite weekly if not more often phone calls, I would only hear back from the USAA insurance adjuster monthly. Every time the USAA insurance adjuster was supposed to fax something to me, it was at least three times, I would hear that it was done, it wasn't and the final time I had to call, and say I was at the fax machine, do it now, and only then would I get it. Due to the accident I could not walk for nearly three weeks, and afterwards needed assistance walking for an additional ten weeks, and USAA insurance, thought that my expenses for a care provider was unnecessary. When you can't take care of yourself, wh... Read More

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Name Witheld due to Health Care Privacy from Apache Junction, AZ says:
September 12, 2012

Insurance Complaint against: Humana
Coverage Type: Health Insurance

  • Marketing & Sales - Misrepresentation
My premium went up again by 20% on June 1, 2012. I called them up on July to see how to save money. Phone agent said I could go to a new plan that was covered under the new healthcare reforms with a higher deductible and save 35%. She emailed me the application and said that as long as I got it in by end of month, I would be OK. It didn't have to go through underwriting (that was said in an email), just billing. I did this on 8/31. I called today and they told me it was in underwriting and could take another 14 days (hopefully by 9/30). Today another agent signed me up for a new plan over the phone that. No forms to fill out, not underwriting and saves me even more money. I am upset that I was misinformed, in writing, and it cost me a minimum of $700, and likely $1400 in premium expense.... Read More

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Hector from Hialeah, FL says:
September 12, 2012

Insurance Complaint against: Jackson National Life
Coverage Type: Disability Insurance

  • PolicyHolder Service - Incompetent Employees
  • PolicyHolder Service - Denied Access to Services
  • PolicyHolder Service - Inadequate Reimbursement
I have an infection in my mouth,and with Hepitis C, infections are critical. and need to take care of infection. Transplants letter to doctors was completely ignored by Doctors.medicare, and insurance.I am very disatisfied with the way I was treated by JMH Jackson Health plans reps, they are totally unaware of how procedures run. They constantly say they don't know what to do about me. I am liver transplant patient and have critical ITP. when I call medicare for help they are completely in the dark they had no idea whats going On my first visit to ACDC dental clinic was on 3/18/2010 They never did an x ray or exam they want to know what need to be done. They collected info told me to make appts with other doctors to get things going. I kept my hemotologist appt. and brought them back to doctors office I spent out of my pocket $583 in dental for 2010 and they finally told me I was in the wrong place.From there I went to dentalquest so they provided me with Dr Signs. Dr examined my teeth decided which ones needed to extracted Dr signs Took immpression of my teeth and told me the insurance covers it. well they didn't and Dr signs says my credit is on the line if I don't pay for the imppressions.So I paid $400 for them. Then Dr signs... Read More

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Michaelzes says:
May 18, 2019 at 9:23 PM

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Name Witheld due to Health Care Privacy from Hillsboro, OR says:
September 11, 2012

Insurance Complaint against: LifeWise Health Plan of Oregon
Coverage Type: Health Insurance

  • Underwriting - Refusal to Insure
In August I applied for a health plan, which was supposed to take effect on Sept 1st. I made my husband primary. I selected LifeWish because of their ad on TV that claims to provide coverage to pre-existing conditions, of which I have a few. I waited, and the 1st came and went with no acknowledgment or status. I finally called them last week, and the very cheerful rep said "should be ready any day!". Well, a few days later we received a packet with the denial for coverage. Their reason? My husband's weight (and he is over-weight; he is also a lot healthier than I am). Nothing mentioned about my pre-existing conditions. As long as they stalled with that application, I know that the underwriter had to see red flags in my history. If my husband's weight was such a concern then they should have denied it right away. Instead, they used it as the scapegoat to avoid coverage for me. Can't prove this ~ I just know it in my gut. (But they did include a clause that states rights to an appeal, with higher rates. Translation: HIGH rates! But we are low-income. And I imagine that this kind of deceptive b.s. will continue until Obamacare is in full force, and they'll raise the rates up the ying-yang for the higher-risk ones.... Read More

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ロレックス プラチナ 750 says:
July 17, 2016 at 2:14 PM

あなたが隔っている陣えめなロゴの貧の12rのスム`ズなレがりをバラバラにして、晩原燕幣の貧に3rに、スモ`ルセコンドダイヤルの和の6r。のv伉の1つのビットは、このサブダイヤルで60橿で咫泡されているがポップアップします。 ス`パ`コピ`ガガ?ミラノr 泳らは、パワ`リザ`ブ燕幣を根むために聞われる寄きなダイヤルを隔っていることができるg、泳らはその旗わりに、それは\咾倫Yに侭をxびました、そこで、それはサファイアの辛燕幣を┘汽侫.ぅ⊇Y唱としてのフロントがあります。 [url=http://www.msnbrand.com/brand-copy-IP-22.html]ロレックス プラチナ 750[/url]

sharon from vacaville, CA says:
September 11, 2012

Insurance Complaint against: GEICO
Coverage Type: Auto/Boat/Motorcycle

  • PolicyHolder Service - Inadequate Service
  • PolicyHolder Service - Delays/No Response
  • Claim Handling - Delays upon Delays
I was hit head on my a young driver that was texting on his phone. Fortunately we both were only going 20 MPH. This happened on 8/20/12. The insurance adjustor did not see my car until 8/22/12, who then called me and said I am totalling your car, it is unrepairable. Heard nothing from her for the rest of the week. Gave her until Monday the 27th, she said oh I have to go and look at it again,asked why, "well I have to write my report and then I have to try and get a value beings it was a brand new car (6 weeks old). I called her daily, I get the story, well I am the only adjustor for this area, told her that is not my problem. On Labor Day weekend 8/31, she leaves a message at my house, (mind you I'm the one that has been calling her all along from my cell) and states the check for your car will be going out on Tuesday 9/4. Not so, now we have to wait to the Total Recovery Dept to call and let us know they are sending us this form (262) that needs to be signed and returned, then the check will go out. Wrong! As of this date 9-11-12 have never received the form, so I went to DMV myself and picked up the form, spent $39.00 to have the form sent overnight, hoping to avoid anymore delays, wrong again! Now I'm told there are at least 3 ... Read More

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Vicki from Mesquite, TX says:
September 10, 2012

Insurance Complaint against: Safeco
Coverage Type: Auto/Boat/Motorcycle

  • Claim Handling - Unsatisfactory Settlement/Offer
I was hit by one of their members. I received the run-around from the 1st time I contacted them. They continued to move me from person to person...it was ridiculous! Then I wanted to close my claim and they sent me an offer that didn't even cover my medical bills let alone my time from work. The second and final offer of which they were very rude covered my medical but only covered about 20% of my lost wages. This is bad business and I hope no one gets hit by one of their members. This is horrible business! Thank god my coverage is with a better company with morals and ethics!!!!... Read More

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P. from Rowland Heights, CA says:
September 06, 2012

Insurance Complaint against: Farmers Insurance Group
Coverage Type: Commercial General Liability

  • Underwriting - Forced Placement
  • Marketing & Sales - Misrepresentation
  • General - I feel abused by this company
Insurance companies are crooks. they want your money and run. I ask for a quote and send the payment to insure my commercial property but Farmers insured some other property and is not returning my money. Now they want me to pay the balance of the premium on this property which I have never insured and sending collection agencies after me. I have all the paper work and wrote many letters and called hundred time but no response. I am in process of filing a legal action but Farmers knows that that will cost me more than the premium. File a complaint with insurance commissioner but in my opinion they are the pimps of insurance companies and do nothing.... Read More

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Name Witheld due to Health Care Privacy from Rapid City, SD says:
September 05, 2012

Insurance Complaint against: MetLife
Coverage Type: Health Insurance

  • PolicyHolder Service - Inadequate Service
  • PolicyHolder Service - Delays/No Response
  • Claim Handling - Delays upon Delays
  • Claim Handling - Denial of Claim
  • Claim Handling - Unjustified Accusations
I had an associate join my practice 3 mos ago, since then we have been fighting over and over to get him on as provider so that any dental work he does will be covered as a network provider. As of today we have had no response to our application and my doctor has recieved nothing but denials of payment for services since then. You would think they would hurry the process along to make our doctor a provider???? I have spoken to customer service and provider services and they have never really told me what the hold up is about. I have given them all the necessary documents to process the application and yet I still have not recieved reponse. They acutally accused that maybe my doctor was not liscensed???? Very Frustrated... Read More

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marie from laurel, MS says:
September 04, 2012

Insurance Complaint against: Allstate
Coverage Type: Auto/Boat/Motorcycle

  • Claim Handling - Rude/Abusive Adjuster
  • Claim Handling - Delays upon Delays
  • Claim Handling - Unsatisfactory Settlement/Offer
  • General - I feel abused by this company
once again i am still beenmiss treat it had been 1 year an 6 mos since i was hit in a accident an you all still haveny settle my accident claim i want to know what happen to you in good hands with allstate... Read More

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Pamela from Jasper, GA says:
September 02, 2012

Insurance Complaint against: Auto-Owners Insurance
Coverage Type: Homeowners Insurance

  • Claim Handling - Rude/Abusive Adjuster
  • Claim Handling - Delays upon Delays
  • Claim Handling - Unsatisfactory Settlement/Offer
  • Claim Handling - Denial of Claim
  • Claim Handling - Unjustified Accusations
  • General - I feel abused by this company
Tornado Damaged my home on 4/27/2011. The company sent an IA, who called and made an appointment for Friday 4/29/11, for 8 am. Around 2 pm, I called him because it had long since pased 8 am, he said he was not coming that day. Would be there on Sat 4/30/11. He came on Saturday as he said, he didnt really talk to me, he decided that one of our neighbors was our contractor, which I dont quite understand his conclusions because he had arrived with his contractor referral. The contractor he referred brought 2 hispanics, who were very afraid of heights, he left them with no water, no lunch. The tarp they attempted to install blew off by nightfall. He told the Ins Company, I was crazy, and that I was shopping contractors for the amount that I wanted. This guy was and is an IDIOT. I hired an Engineer, requested a meeting, the claim manager, the IA and the Engineer arrived, they did not look for damage, the claim manager didnt take out the estimate that the IA had written to see if he may have missed anything. They didnt do anything. EXCEPT the IA LIED. He said he had agreed cost to repair, with all contractors. He had not spoken to one, and lied saying that he had. I got a written statement from the contractor, who is a very reputabl... Read More

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Mike says:
September 4, 2012 at 6:08 PM

Pamela, Please respond back with your Town and State, we would like to find an expert in your area to assist if possible. Also please include the IA company name, but for legal reasons please do not include the adjusters name at this time. InsuranceComplaint.com

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