Francis
from
Sebastian, FL says:
February 19, 2013
Insurance Complaint against: State Farm Insurance
Coverage Type: Homeowners Insurance
- PolicyHolder Service - Inadequate Service
- PolicyHolder Service - Incompetent Employees
- PolicyHolder Service - Delays/No Response
- PolicyHolder Service - Abusive Service
- PolicyHolder Service - Unfair Negotiation
- Claim Handling - Rude/Abusive Adjuster
- Claim Handling - Delays upon Delays
- Claim Handling - Unjustified Accusations
- General - I feel abused by this company
My home was burglarized in August of 2011. Several thousand dollars worth of fishing tackle and tools were taken. I am an AVID fisherman and tackle collector and own over 200 fishing rods and thousands of lures and accessories. At one time I offered, through my local agent, to purchase a "Rider" on my fishing tackle, since I own more than most sporting goods dealers. My agent and State Farm told me that it would not be necessary, all of my tackle and equiptment would be fully covered in the event of fire or theft. After the theft, I was treated like a criminal. I was harrassed and lied to, and it took over 3 months to settle the claim. State Farm depreciated my tackle far beyond what they should have and denied paying for $10 in shipping costs. Here is a run down of recent events.
August 27, 2011….. Home burglary
August 27, 2011…... Called police/PA State Police Responded
a. Police took a report
b. Police did little investigation
c. Police took no fingerprints or evidence
August 29, 2011…. Reported incedint to State Farm Insurance
a. Co-operated with State Farm in every way.
b. State Farm tried to say that I had a “Fishing Tackle Business” and was therefore not covered.
c. I have NEVER sold fishing tackle from my ho...
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Ricky
from
Four Oaks, NC says:
February 18, 2013
Insurance Complaint against: State Farm Insurance
Coverage Type: Auto/Boat/Motorcycle
- Underwriting - Premium Too High
- General - I feel abused by this company
My wife hit a pole in parking lot no officer was called or wasn't another vehicle involved ,just her vehicle ,the insurance company was called by aggent I carried too one of their repair shops ,bill was over $3000.00 I paid my $500.00 ,it was her first accident in over 40 years never had a ticket,but my insurance has over double. I knew it would go up some cause I got a ne truck.First new bill with new truck was $774.00 then I got another bill stating it would be $1279.00 over $500.00 every 6 months ,this for three years ,I'd been better off too have just fixed it myself if I got too pay for it anyway.This makes me wonder why we even have collison insure,person still has too pay it,insurance companies are just getting over on everyone ,their not loosing any money ,I guess their the ones getting rich ,cause their not loosing at all....
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FELITA
from
BALTIMORE, MD says:
February 18, 2013
Insurance Complaint against: GEICO
Coverage Type: Auto/Boat/Motorcycle
- Underwriting - Premium Too High
- General - I feel abused by this company
OVER CHARGED WAS TOLD HAD 2 TICKETS AND IT WAS ONLY ONE I FEEL MONEY IS OWED TO ME. I HAVE LEFT THEM BECAUSE OF THIS THE COMPANY I WITH NOW MUCH MUCH CHEAPER...
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William
from
Washington, DC says:
February 16, 2013
Insurance Complaint against: Allstate
Coverage Type: Auto/Boat/Motorcycle
- PolicyHolder Service - Inadequate Service
- PolicyHolder Service - Incompetent Employees
- PolicyHolder Service - Delays/No Response
- PolicyHolder Service - Denied Access to Services
- PolicyHolder Service - Abusive Service
- Claim Handling - Delays upon Delays
- Claim Handling - Unjustified Accusations
- Marketing & Sales - Misrepresentation
- General - I feel abused by this company
I have been on the phone for hours with Allstate customer service reps, obviously in another country, who are unable and unfit for handling customer issues. Allstate wrongfully billed me (first sending a bill to me at an incorrect address, and then billing me for a policy that was cancelled) and then had the fortitude to send my non-payment of a few pennies over $30 to a collections agency. Again, you must realize that I have been on the phone for hours on end, being tossed around from one person to the next, and then being totally unable to reach the same customer service rep again on the phone. They won't give you a way to contact the person who was trying to help you, so you basically have to start over in the process. Allstate is deceptive in their billing practices, unprofessional in their customer relations, and inept at handling their own errors, which have caused me emotional and financial distress. A simple $30 bill has been sent to collections and is jeopardizing my nearly perfect credit scores. Again, all I can say is pitiful company to work with or to be insured by....
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Name Witheld due to Health Care Privacy
from
carrolltonj, TX says:
February 16, 2013
Insurance Complaint against: Aetna
Coverage Type: Health Insurance
- Claim Handling - Denial of Claim
At 69.5 years of age, Aetna plan primary care physician directed me to get a Zostavax shingles vaccination. They can't keep the medication in their office due to shelf life and required storage temps. I went to Kroger where I have had one time prescriptions filled under my Aetna plan (maintenance meds require mail order). The vaccination cost $200 and Aetna denied the claim on the grounds that - now for some reason - Kroger isn't part of their program. I can't understand why one time prescriptions are okay but my Shingles vaccination isn't. Sounds like a loophole they have come up with....
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mary
from
miami, FL says:
February 16, 2013
Insurance Complaint against: Citizens Property Insurance Co
Coverage Type: Homeowners Insurance
- Underwriting - Premium Too High
- Underwriting - Refusal to Insure
- Underwriting - Nonreneweal
- PolicyHolder Service - Delays/No Response
- General - I feel abused by this company
Constant increases in premiums and increased deductibles, now I get a notice of non-renewal, alleging that a tree is touching my house, which is not true. I did pay to have all foliage removed that had the potential of touching the house. They sent out inspectors as a reason to up our rates, to cover the cost of the inspectors. They did not say so, but how else would they justify the cost. I have included a copy of the letter I sent Citizens Insurance company.
Dear Citizens:
I recently got a notice of non-renewal, because of trees touching house, even though they were not. Instead, I paid hundreds of dollars to remove anything that was near the house. I then sent photos of compliance. I have not received any reply regarding my reinstatement. Even if every tree in the neighborhood hit my house it would not cover the deductible. I can't believe that you consider me a risk, with all the years that I have paid my premiums I have never filed a claim. Where is the risk. Your company is just taking money and not giving anything in return. The deductibles are so high that I could never file a claim. I am a widow below the poverty level and I pay more to you than my mortgage principal. Does that seem right to you. I believe that you are ...
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Name Witheld due to Health Care Privacy
from
beaumont, TN says:
February 15, 2013
Insurance Complaint against: Humana
Coverage Type: Health Insurance
- Claim Handling - Fraud
- Claim Handling - Denial of Claim
- Marketing & Sales - Misleading Advertising
- Marketing & Sales - Misrepresentation
- General - I feel abused by this company
I applied for Medicare Replacement with Humana and as part of the application process I was asked to provide a list of my doctors and my prescription medications. I was told by the sales person that the plan she recommended provided coverage for all medications and that all my doctors were in the plan. When I first filled my Diabetes medication (the one I had listed) it was refilled, but shortly thereafter a letter came saying that this drug was not covered and in order to continue using it I need a "pre authorization" from my doctor--I called and complained that this was not what I was told initially and a representative said he would fax the form to my doctor which should take care of the problem. The next month came and the refill was denied pending the "pre authorization". When I called again I was passed along to quite a few different departments and finally told that the "pre authorization" was denied due to lack of information. I feel that I was tricked and deceived by this company as I never would have taken their coverage if I had known this drug was not going to be covered. I do no understand how they can say it is covered and then decide it is not. When I enrolled there was a lengthy phone conversation which they...
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Name Witheld due to Health Care Privacy
from
springfield, MO says:
February 14, 2013
Insurance Complaint against: Cigna
Coverage Type: Health Insurance
- Underwriting - Premium Too High
i recently terminated employment with O'Reilly Automotive on December 18,2012. by law O'Reilly's was supposed to send me a COBRA letter within 45 days. they did not. They had even forgot to take me off their group health plan on Dec.31. One month after I left O'Reilly's my was diagnosed was diagnosed with inoperable bone & stomach cancer. She was admitted to the hospital on Jan.18 & to our amazement my O'Reillys health insurance(CIGNA) was still in effect. I called CIGNA to make sure & they told me me my wife was insured until O'Reilly's told them otherwise. O'reillys explanation was "it's a long story. When I finally secured a lawyer to threaten them, I got my COBRA insurance & now CIGNA is illegally overcharging me by $400 dollars a month. What can be done...
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Perry
from
Pittsburg, CA says:
February 14, 2013
Insurance Complaint against: Allianz Global Assistance
Coverage Type: Travel Insurance
- Claim Handling - Denial of Claim
Purchased airline cancellation insurance from Allianz Global Assistance. My wife was hospitalized for a mental health issue. We filed a timely claim attaching a doctor's letter. They denied claim saying there was an exclusion for mental health issues....
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Tina
from
Lancaster, TX says:
February 14, 2013
Insurance Complaint against: State Farm Insurance
Coverage Type: Auto/Boat/Motorcycle
- Underwriting - Premium Too High
- Underwriting - Nonreneweal
- General - I feel abused by this company
I have been a customer of State Farm for over a decade, I have everything I own with State Farm, Cars, home & life insurance, recently I received a letter about non-renewal of my autos due to excessive claims, I have had two accitdents claims and two roadside claims within the last two years and one due to an act of God, I was under the impression taht the roadside claims could not cause a company not to renew, these were $60 dollars claims, I have paid several thousands of dollars over the life of my policies and I feel the company has not been fair. Recently I check the 6month premium on State Farm website, the amount listed there was $400 doallars cheaper than what I have opaid, upon contacting state Farm requeting a copy of the renewal amounts, I have been told I would be mailed a copy, two weeks later nothing has been received, I would like to file a complaint with the insurance regulators and I am not sure who to contact, I will be moving all of my polices to a new carrie this month....
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1030 more
I have an Insurance Complaint!
February 20, 2013 at 1:56 PM
Get a public adjuster