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Kim from Yakima, WA says:
August 12, 2013

Insurance Complaint against: Safeco
Coverage Type: Homeowners Insurance

  • PolicyHolder Service - Inadequate Reimbursement
  • PolicyHolder Service - Unfair Negotiation
  • Claim Handling - Rude/Abusive Adjuster
  • Claim Handling - Unsatisfactory Settlement/Offer
We had a house fire. We had a very nice person come to the house and assess the damages. We were working with a very nice person whom had approved what needed repaired and our settlement. However, no check in the mail. No return calls when we left messages. Finally getting a hold of someone, we were told the person we were working with no longer works at Safeco. We were given another person to work with whom was difficult to talk to, had to explain everything over, denied the other agents approval, and after 2 1/2 years have not settled on the claim.... Read More

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Piedmont Disaster Services says:
August 27, 2013 at 8:29 PM

You mean that you have not retained an attorney yet. Most states is three years you need to get one quick and have them bring suit for Bad Faith Claim Handling. This will get their attention. But don't wait do it today.

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Renee from Houston, TX says:
August 11, 2013

Insurance Complaint against: State Farm Insurance
Coverage Type: Auto/Boat/Motorcycle

  • Claim Handling - Delays upon Delays
  • Claim Handling - Unsatisfactory Settlement/Offer
Was rear ended by State Farm policy holder, vehicle was repaired. I wanted to settle my accident case was told my claims adjustor was out, didn't know when he would return to work. After several months the adjustor contacted me and ask if I was ready to settle informed him I was. Every document I was asked to send in the adjustor inform me it wasn't enough proof. Did not want to pay me for my pain and suffering, hospital bills or stress.... Read More

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Name Witheld due to Health Care Privacy from upland, CA says:
August 10, 2013

Insurance Complaint against: Humana
Coverage Type: Health Insurance

  • Underwriting - Premium Too High
  • Underwriting - Refusal to Insure
  • PolicyHolder Service - Unfair Negotiation
  • Claim Handling - Fraud
  • Marketing & Sales - Misleading Advertising
  • Marketing & Sales - Misrepresentation
  • General - I feel abused by this company
I am Humana Gold Plus (HMO) member. I am a Senior citizen on Medicare. Part of the Prime Care Inland Valley IPA/Center Name. I had a knee replacement operation done by the Gary Orthopedic Group, Pomona Ca. This is part of this (Prime Care Inland Valley) plan. They sent me to a number of laboratories, MRI, X-ray facilities, as pre-op procedure. I am a HMO member. That is all I have for health insurance. Gary Orthopedic sent me to out of HMO facilities without notifying me. I therefore am being charged >$100000 for out of network expenses. Humana told me over the phone that it was not their problem and to negotiate a pay plan on my own. Gary Orthopedic has not replied. THEY TAKE MY MESSAGAE AND WON'T RETURN MY CALLS. HUMANA GOLD / PRIMECARE INLAND VALLEY ARE LYARS AND NEED TO BE CLOSED DOWN. I HAVE NOT GOT $10000 TO PAY THESE THEIVES. I AM ON MEDICARE AND SSI. WHAT DO I DO?????????? I FEEL GARY ORTHOPEDIC IS RESPONSIBLE FOR ALL THIS GRIEF. DO I HAVE TO SUE THEM????? HOW? CAN YOU RESOLVE THIS ISSUE??? PLEASE HELP... Read More

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John from Lake Dallas, TX says:
August 09, 2013

Insurance Complaint against: State Farm Insurance
Coverage Type: Auto/Boat/Motorcycle

  • Claim Handling - Delays upon Delays
A State Farm policy holder hit my truck in a parking lot. He failed to notify State Farm, so I did. They claim that they can not accept liability for the damages, until they speak to the policy holder (understandable); however, they are unable to get in touch with the policy holder (not my problem). Now I have a damaged vehicle, and State Farm refused to repair it because they are unable to contact the policy holder. Now I remember why I switched from State Farm to Allstate almost 20 years ago. Suggestion: DO NOT BUY STATE FARM INSURANCE !!!... Read More

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Name Witheld due to Health Care Privacy from Charlotte, NC says:
August 09, 2013

Insurance Complaint against: Humana
Coverage Type: Health Insurance

  • General - I feel abused by this company
I have been with Humana ins for 3 yrs now through Medicare. I move across the county 2.5 yrs ago and reported changes to Humana. Now almost 2.5 yrs later they cancel my policy and say it was because I supposedly never reported my changes. I have been recieving my bills, monthly reports, and general ads through the mail from them so I know they had all my info in there system. Now they canceled my policy and gave me and the pharmacy the runaround for over an hr, being very rude, and told me that they could not reinstate my policy. I do not know what to do or where to go to fix this problem. Every time I asked to speak to a supervisor I was told NO. Can anyone help me fix this problem as now I don't know how I am going to afford the over $2000 a month in prescriptions I take every month. Tim guertin... Read More

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Diane from Tamarac, FL says:
August 08, 2013

Insurance Complaint against: Progressive
Coverage Type: Auto/Boat/Motorcycle

  • Claim Handling - Rude/Abusive Adjuster
  • Claim Handling - Delays upon Delays
  • Claim Handling - Unsatisfactory Settlement/Offer
I settled a clam with Progressive Auto Insurance after the adjuster said my car was totaled. I am still waiting for the auto tag to be sent to me. I was told that it was mailed from Miami to my home in Ft. Lauderdale on August 1st. Apparently the postal service is extremely slow or they have lied to me because I personall could walk to Miami and back for it already been a week. When speaking to another aduster today at Progressive, since my adjuster is not available, I was told "just buy another tag" I feel that they are just blowing me off. New tags are very expensive if you do not have one to transfer. Also Progressive has not transfered my title into their name so I am having trouble getting Insurance on the new car that I am buying because they say I still have the old one in my name. I do not want to pay Insurance on (2) cars. This seems crazy to me.... Read More

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Raylene from El Cajon, CA says:
August 08, 2013

Insurance Complaint against: Allstate
Coverage Type: Auto/Boat/Motorcycle

  • Claim Handling - Unsatisfactory Settlement/Offer
  • Claim Handling - Unjustified Accusations
This is a small problem, but it makes me angry. I got into a accident. I backed into someone. I still think it was not my fault but Allstate didn't want to here it "you backed into someone". I did, but she wasn't behind me when I began backing.She was in a hurry and tried to race around me before I went. My backup warning beep didn't even have time to go off. Anyway, I took my car to be fixed and Allstate gave me a renter car. It was suppose to take 3 days and it took 5. Allstate paid for 4 days because the man that fixed my car called Enterprise and told them the car was ready. He called me and left a message on my recorder at home.I got home after work that day and it was to late to get it. He had my cell # and did not call it. Allstate said the car was ready on the 4th day so they didn't pay for the 5th. Just something little that they can scam their customers with!!!!!!... Read More

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jeff from glade spring, VA says:
August 08, 2013

Insurance Complaint against: GEICO
Coverage Type: Commercial General Liability

  • Marketing & Sales - Misrepresentation
Frocks quoted policy good for 25 days at 425.00.When I tried to activate it today,10 days later they said it is no longer available and would be 745.00.Asked for a supervisor but was told sorry to pay or forget it there was nothing they would do.Sounds like bait and switch to me.... Read More

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Name Witheld due to Health Care Privacy from Hellertown, PA says:
August 06, 2013

Insurance Complaint against: Geisinger Insurance
Coverage Type: Health Insurance

  • General - I feel abused by this company
I applied for Geisenger Insurance (PPO with 0 deductible) and was approved. Sounds great? Not really. The underwriter decided to change the plan I applied for to a PPO with $2500 deductible. Isn't this amazing? I had to refuse the insurance because I cant afford the high deductible if I have to go to the hospital or surgery. Please make known to all people what this insurance company did to me. Thanks........ Read More

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trudy from phoenixville, PA says:
August 06, 2013

Insurance Complaint against: Erie Insurance Group
Coverage Type: Homeowners Insurance

  • PolicyHolder Service - Inadequate Service
  • PolicyHolder Service - Incompetent Employees
  • Claim Handling - Rude/Abusive Adjuster
  • Claim Handling - Denial of Claim
  • Marketing & Sales - Misleading Advertising
  • Marketing & Sales - Misrepresentation
  • General - I feel abused by this company
called to ask about water damage.elaine in limerick put in i dont know what. this lady brenda grove media pa office calls at 7:45am monday morning took a statment via phone and said claim is denied,never came to the house,she really never bothered to get all the facts. they are the worse insurance co.that is out there.they have a lot of bad reviews on the computer.but they have taken our money with no complaints and this brenda grove i hope noone has to have her.(very rude and very unprofessional... Read More

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Piedmont Disaster Services says:
August 27, 2013 at 8:32 PM

Contact a Public Adjuster in Penn. He or she will know what to do. This is my # 1 on my worst 5 insurance companies.

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I have an Insurance Complaint!
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