About Us Insurance Complaints Get Help Resolved Complaints Articles News Links Contact Us            Log In

I have an Insurance Complaint!
Tell your story

Insurance Complaints - Let your Voice be Heard!

Show: or

Sherry from Joliet, IL says:
May 18, 2015

Insurance Complaint against: American Family Insurance
Coverage Type: Homeowners Insurance

  • PolicyHolder Service - Inadequate Service
  • PolicyHolder Service - Abusive Service
  • PolicyHolder Service - Inadequate Reimbursement
  • PolicyHolder Service - Unfair Negotiation
  • Claim Handling - Rude/Abusive Adjuster
  • Claim Handling - Delays upon Delays
  • Claim Handling - Unjustified Accusations
  • General - I feel abused by this company
On February 7th I had a house fire. No one was @ home @ time of fire. Fire department called me @ work with the Joliet PD and summons me home to make statements about the house. The next day an insurance adjuster from American Family Insurance came out to make a recorded statement about the fire. He didn't want to give me an advancement of funds since I had lost everything. Finally he did give me a check for $5,000. He refused to this day to give me the cause of the fire and he has refused to pay fees for the reconstruction of the house at this point. He has refused to work with the public adjusters on a timely manner. He didn't pay for rental fees for a long time till the rental people called me to help acquire the funds for the rental property. I am at a lost I didn't know that insurance companies would not pay for the reconstruction of the house this long. The adjuster has not answered phone calls place to him by the public adjuster and his supervisor has refused to return my calls or public adjuster calls for some clarification of these tactics. I don't understand how this adjuster gets away with this. My parents have had this homed owners insurance since 1968 and I have carried this though until 2013. I lost my job and I t... Read More

Do you think that this is a legit complaint? vote up 0 vote down 0
John from Gastonia, NC says:
May 08, 2015

Insurance Complaint against: Allstate
Coverage Type: Auto/Boat/Motorcycle

  • PolicyHolder Service - Inadequate Service
  • PolicyHolder Service - Incompetent Employees
  • PolicyHolder Service - Delays/No Response
  • Claim Handling - Delays upon Delays
  • Claim Handling - Unsatisfactory Settlement/Offer
  • Claim Handling - Denial of Claim
Hit a dead deer in the road. Allstate adjuster came out and said damage was not consistent with hitting deer. Said that I ran over a curb. There is no scratches and bumper cover is broken with deer hair in it. Finder is bowed out and has no scratches. Now I am no C.S.I. But I can see what happened from the damage done. Plus I was driving the car when it struck the deer. I called his boss and have not heard from him. I will pay the repair bill. Then Cancel all four of my cars and have all my friends and family do the same. They know it would cost me more to take them to court than fix my car. That's why they don't care. estimate 1500.00 in damage.... Read More

Do you think that this is a legit complaint? vote up 0 vote down 0
Kamau from Stockton, CA says:
May 06, 2015

Insurance Complaint against: American Income Life Insurance Company
Coverage Type: Life Insurance

  • Underwriting - Premium Too High
  • Underwriting - Forced Placement
  • Underwriting - Unfair Surcharge
  • PolicyHolder Service - Inadequate Service
  • PolicyHolder Service - Incompetent Employees
  • PolicyHolder Service - Delays/No Response
  • PolicyHolder Service - Payment Not Credited
  • PolicyHolder Service - Abusive Service
  • PolicyHolder Service - Inadequate Reimbursement
  • PolicyHolder Service - Unfair Negotiation
  • Marketing & Sales - High Pressure Tactics
  • General - I feel abused by this company
Hello my name is Kamau Burnett. I am a 38 year old healthy non smoking man. Last year in September I applied for a life insurance policy. The company I used American Income Life(AIL) sent a new worker to Take mouth swabs to test for nicotine. They claim I tested positive and that my wife tested negative. They have reported this to The MIB consumer file and have been charging me as a smoker all this time without informing me of this. I was never notified of issue. I am not now nor have I ever been a smoker. My wife does smoke and they have her listed as a non smoker. I discovered this issue in January this year while applying for mortgage protection. I have tried for 4 months now to get AIL to fix there mistake with my policy as well as my MIB report. They Are in a round about way telling me that since 99% of people lie to them about smoking, That I also am lieing even though my medical record has always shown that I don't smoke. I have gotten nothing but a run around. they started out telling me that in order to correct issue I had to allow them to do another mouth swab to test for nicotine. So I did. Weeks went by. I contacted them Several times before being told that mouth swab wont work and now they need to do a full blown medi... Read More

Do you think that this is a legit complaint? vote up 0 vote down 0
Kamau from Stockton, CA says:
May 06, 2015

Insurance Complaint against: American Income Life Insurance Company
Coverage Type: Life Insurance

  • General - I feel abused by this company
Hello my name is Kamau Burnett. I am a 38 year old healthy non smoking man. Last year in September I applied for a life insurance policy. The company I used American Income Life(AIL) sent a new worker to Take mouth swabs to test for nicotine. They claim I tested positive and that my wife tested negative. They have reported this to The MIB consumer file and have been charging me as a smoker all this time without informing me of this. I was never notified of issue. I am not now nor have I ever been a smoker. My wife does smoke and they have her listed as a non smoker. I discovered this issue in January this year while applying for mortgage protection. I have tried for 4 months now to get AIL to fix there mistake with my policy as well as my MIB report. They Are in a round about way telling me that since 99% of people lie to them about smoking, That I also am lieing even though my medical record has always shown that I don't smoke. I have gotten nothing but a run around. they started out telling me that in order to correct issue I had to allow them to do another mouth swab to test for nicotine. So I did. Weeks went by. I contacted them Several times before being told that mouth swab wont work and now they need to do a full blown medi... Read More

Do you think that this is a legit complaint? vote up 0 vote down 0
edward from staten island, NY says:
May 06, 2015

Insurance Complaint against: State Farm Insurance
Coverage Type: Homeowners Insurance

  • PolicyHolder Service - Inadequate Service
  • PolicyHolder Service - Delays/No Response
  • PolicyHolder Service - Unfair Negotiation
  • Claim Handling - Unjustified Accusations
  • Marketing & Sales - Misrepresentation
  • General - I feel abused by this company
I applied for a home owners insurance policy for the period February 11, 2013 through February 11, 2014. This policy was billed and paid semiannually. The policy was renewed for the following period February 11, 2014 through February 11, 2015. I was billed semiannually and the bills were paid. On February 4, 2015 the policy was cancelled because I sold my house. Rather then receiving a small refund as I was told I would receive, I received a bill in the mail for $55.32. No explanation was given for the bill. Although I communicated with different State Farm agents, I did not get a verbal explanation until 3 months later as to why I was being billed rather then receiving a refund. There was not one written explanation other then two letters stating that I owed money. The verbal explanation I finally received was that due to an accounting error, the February 11, 2013-February 11, 2014 policy was billed incorrectly and therefore I owe State Farm the difference of $55.32. First of all, is it legal to be charged two years later for a billing mistake made by State Farm's Accounting department two years prior? In addition, without any written correspondence, with an explanation of the charge, am I really responsible to pay this?... Read More

Do you think that this is a legit complaint? vote up 0 vote down 0
Gloria A from Dallas, TX says:
April 30, 2015

Insurance Complaint against: USAA
Coverage Type: Auto/Boat/Motorcycle

  • Claim Handling - Denial of Claim
On April 4, 2015, I was in an accident on IH-20 going east. Three people were involved: Annette M. Greene, 912 Pine Tree Ln, DeSoto, TX 75115, who is insured with State Farm, 800-252-1932, Policy # 1365169-A16-43H, Claim # 43630L646, and Thomas Lee Burrell, 1906 Cheryl Ln, Arlington TX 76013, who is insured with USAA, (210) 531-8722, Policy # 335941531G71012; and, myself, Gloria A Hill, I am insured with Progressive. I was driving on IH-20 going east, when all of a sudden there were two (2) vehicles in my view, going across the highway. I had no time to react to the incident in question. I hit one of them, of which I thought was a green vehicle. After I made my way to the right side of the freeway, I immediately dialed 911, the Dallas Police. They asked me my location and stated that I needed to talk with the Hutchins Police Department. I talked with them and they came immediately to the scene. When the policeman began to take the incident report, Annette M. Greene admitted that all of what happened was because I did not see the vehicle in my blind spot. The policeman asked me what lane was I in, and I said the far right lane. He asked Annette M. Greene what lane was she in, and she said she was in the lane next to the far left... Read More

Do you think that this is a legit complaint? vote up 0 vote down 0
Gloria A from Dallas, TX says:
April 30, 2015

Insurance Complaint against: State Farm Insurance
Coverage Type: Auto/Boat/Motorcycle

  • Claim Handling - Denial of Claim
On April 4, 2015, I was in an accident on IH-20 going east. Three people were involved: Annette M. Greene, 912 Pine Tree Ln, DeSoto, TX 75115, who is insured with State Farm, 800-252-1932, Policy # 1365169-A16-43H, Claim # 43630L646 and Thomas Lee Burrell, 1906 Cheryl Ln, Arlington TX 76013, who is insured with USAA,(210) 531-8722, Policy # 335941531G71012; and, myself, Gloria A Hill, 2029 E Ann Arbor Ave., Dallas TX 75216-6415, I am insured with Progressive. I was driving on IH-20 going east, when all of a sudden there were two (2) vehicles in my view, going across the highway. I had no time to react to the incident in question. I hit one of them, of which I thought was a green vehicle. After I made my way to the right side of the freeway, I immediately dialed 911, the Dallas Police. They asked me my location and stated that I needed to talk with the Hutchins Police Department. I talked with them and they came immediately to the scene. When the policeman began to take the incident report, Annette M. Greene admitted that all of what happened was because I did not see the vehicle in my blind spot. The policeman asked me what lane was I in, and I said the far right lane. He asked Annette M. Greene what lane was she in, and she sa... Read More

Do you think that this is a legit complaint? vote up 0 vote down 0
car financing says:
January 2, 2019 at 7:34 AM

wells fargo auto loan rates

Name Witheld due to Health Care Privacy from Irvine, CA says:
April 25, 2015

Insurance Complaint against: Kaiser Permanente
Coverage Type: Health Insurance

  • Claim Handling - Denial of Claim
This story is very hard to get across in words how tragic and desperate we felt but I will try. Two years ago my son was in his 2nd year of college. He developed a drug problem. We had no idea how bad it was and what to do about it. We expected to get guidance from our health care professionals at Kaiser. After all, that is what we have insurance for. When our son came home after the second year was over, thru various and horrible ways we found out he was abusing drugs. He agreed he had a problem and wanted help. We turned to Kaiser Addiction medicine. They put him in outpatient rehab. We felt that maybe he needed more but we had never dealt with this and did not question their “knowledge”. He attended most meetings, he did miss a few, but he drove himself to and from the meetings on his own. He wanted to be sober. After a couple of weeks, my husband and I found him unconscious and barely breathing. It was latterly the worst moment of our life. My husband performed CPR until the 911 responders arrived. They shot him in the heart with something to make his heart beat again and start breathing. He was taken to the closest hospital, not a Kaiser hospital. He was there for about 8 hours. The doctor there told us that h... Read More

Do you think that this is a legit complaint? vote up 0 vote down 0
Name Witheld due to Health Care Privacy from Irvine, CA says:
April 25, 2015

Insurance Complaint against: Kaiser Permanente
Coverage Type: Health Insurance

  • Claim Handling - Denial of Claim
This story is very hard to get across in words how tragic and desperate we felt but I will try. Two years ago my son was in his 2nd year of college. He developed a drug problem. We had no idea how bad it was and what to do about it. We expected to get guidance from our health care professionals at Kaiser. After all, that is what we have insurance for. When our son came home after the second year was over, thru various and horrible ways we found out he was abusing drugs. He agreed he had a problem and wanted help. We turned to Kaiser Addiction medicine. They put him in outpatient rehab. We felt that maybe he needed more but we had never dealt with this and did not question their “knowledge”. He attended most meetings, he did miss a few, but he drove himself to and from the meetings on his own. He wanted to be sober. After a couple of weeks, my husband and I found him unconscious and barely breathing. It was latterly the worst moment of our life. My husband performed CPR until the 911 responders arrived. They shot him in the heart with something to make his heart beat again and start breathing. He was taken to the closest hospital, not a Kaiser hospital. He was there for about 8 hours. The doctor there told us that h... Read More

Do you think that this is a legit complaint? vote up 0 vote down 0
anna from avis, PA says:
April 21, 2015

Insurance Complaint against: Chubb Corp.
Coverage Type: Life Insurance

  • General - I feel abused by this company
I have a life ins. with Lincoln financial group and was never told that the rate would go up for 23yers thay have tanken 30.00 a mounth out of are checking acc. and thay never sent a litter ore called me to say the rate needs to go up to keep the ins. going even when I bout the ins. I was told it would never go up now I am going to louse it why do thay get away with this... Read More

Do you think that this is a legit complaint? vote up 0 vote down 0

loading... 1032 more

Previous 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 Next

I have an Insurance Complaint!
Tell your story