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David from Lynn, MA says:
January 05, 2014

Insurance Complaint against: GEICO
Coverage Type: Auto/Boat/Motorcycle

  • Claim Handling - Denial of Claim
  • Claim Handling - Unjustified Accusations
  • General - I feel abused by this company
I changed my insurance from just liability to full coverage, not a day after i did that my car got hit while parked. I have 2 witnesses and I called the police and have pictures. They refuse to pay the claim saying they have no proof an accident occurred. Plus questioned why i changed to full coverage. Worse experience of my life, then a guy claiming he was from their fraud department called bullying me and picking on my words talking about i had previous damage, which i did and if you were concerned about it look at the car! They bullyed my witness and me! And ain't paying!... Read More

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david from springfield, MO says:
January 04, 2014

Insurance Complaint against: GEICO
Coverage Type: Disability Insurance

  • Claim Handling - Rude/Abusive Adjuster
  • Claim Handling - Delays upon Delays
  • Claim Handling - Unsatisfactory Settlement/Offer
  • Claim Handling - Fraud
  • Claim Handling - Denial of Claim
  • Claim Handling - Unjustified Accusations
was rear endede by a woman GEIKO adjuster ryan ricket adjuster is rude wont return phone calls is never at his desk says unjustified accusations rude delays wont pay my medical bills and will not pay for my broken glasses 400.00 when purchased offered me %50 will not pay for my missed work or pain ad suffering... Read More

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angeline from Monticello, IA says:
January 03, 2014

Insurance Complaint against: Allied Insurance
Coverage Type: Auto/Boat/Motorcycle

  • General - I feel abused by this company
Allied has forced insurance of my son, onto my insurance because he lives with me. My son had an accident 5 years ago and we transferred him to State Farm Insurance because they offered a lower rate due to the accident. Now Allied has placed him back onto my Allied policy stating he lives with me and they are charging a high rate due to his accident 5 years ago. I believe that insurance follows cars not drivers and he has his own policy and car with State Farm. Can they force me to insure him on my policy. They say that they will drop him from my policy as long as I exempt him from driving my car, but that is a bad idea, because there may at some time be a time when he may have to drive my car and god forbid if there was an accident it would not be covered.... Read More

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Kenneth from Magnolia, TX says:
January 02, 2014

Insurance Complaint against: GEICO
Coverage Type: Auto/Boat/Motorcycle

  • PolicyHolder Service - Inadequate Service
I hit a deer and it severely damaged the front end deployed the air bags. The vehicle ran perfectly prior to the accident. The front end damage was repaired and air bags replaced. When picked up the truck the transmission was slipping and the engine overheated. When the Collision shop came to where we were at, the fluids in the radiator were nearly a gallon low. It turned out the transmission fluids were close to five quarts low. When we got it back the second time. Reverse was clunking into gear and the first to gears were slipping. We took it back and the collision shop took it to 3 different transmission shops who found nothing wrong we were told. The shop Gerry rigged some things and we picked it up again. The truck ran pretty good for a couple of days then the transmission was slipping bad, lurching forward and causing the engine to stall. We, also found that there was a water leak and a transmission fluid leak on the front where the transmissions coolers are located. They say it is fixed again, but we are skeptical. We live from check to check and depend on our insurance for these things. I am a Veteran with health issues. A hip replacement, heart attack and a blood clot in my lung that nearly killed me. Physically I can't c... Read More

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david from springfield, MO says:
January 01, 2014

Insurance Complaint against: GEICO
Coverage Type: Auto/Boat/Motorcycle

  • PolicyHolder Service - Inadequate Service
  • PolicyHolder Service - Incompetent Employees
  • Claim Handling - Rude/Abusive Adjuster
  • Claim Handling - Delays upon Delays
  • Claim Handling - Unsatisfactory Settlement/Offer
  • Claim Handling - Fraud
  • Claim Handling - Denial of Claim
  • Claim Handling - Unjustified Accusations
have a ten thousand dollar hospital bill with time off from work with pain and suffering and offered a 700 dollar settlment... Read More

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Name Witheld due to Health Care Privacy from Irving, TX says:
December 31, 2013

Insurance Complaint against: UnitedHealth Group
Coverage Type: Health Insurance

  • Underwriting - Refusal to Insure
  • PolicyHolder Service - Inadequate Service
  • PolicyHolder Service - Delays/No Response
I have 2 complaints: 1. I have adult acne and had a prescription from my doctor for a topical medicine called Tretinoin Cream. United Healthcare denied coverage because of my age. They only cover people under 29 years old. Is this age discrimination? 2. My doctor prescribes 40 mg daily of escitalopram. United Healthcare only allows 20 mg a day. My doctor sent approval for 40 mg as is required by United Healthcare. They could not get their system to reconcile the 40 mg in their system. No one from the company called to tell me this and I did not get my medicine as expected. My medicine was 1 week late causing me to have side affects of stomach cramps, depression and headaches. My complaint is that there is no conscience of customer care and the affect on the patient when they don't get their medicine. What if this had been medicine that could have resulted in a fatality? Last year I had the same problem with getting escithaloram, so this is my second experience with the same problem.... Read More

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PARVAIZ from DELHI, IN says:
December 31, 2013

Insurance Complaint against: Reliance Insurance Company
Coverage Type: Life Insurance

  • Claim Handling - Fraud
To Reliance, Your representative came our Office at H-1526, CR Park for collecting payment for new policy. Rep Name Nitin Yadav NO: 8750300606/ 9811457047 ID; R 3129 His senior person: no 9811288593 (Lady). At the time of asking ID or visiting card. They refuse to present. Then I ask for any ID as a name proof (like ATM Card) they again refuse any run from our office. Please trace above person, it may be fraud and come to cheat me. Regards Parvaiz Akhtar... Read More

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Name Witheld due to Health Care Privacy from Brandenburg, KY says:
December 31, 2013

Insurance Complaint against: Anthem
Coverage Type: Health Insurance

  • Underwriting - Premium Too High
  • Claim Handling - Unsatisfactory Settlement/Offer
  • Claim Handling - Fraud
  • Claim Handling - Denial of Claim
  • Claim Handling - Unjustified Accusations
  • Marketing & Sales - Misrepresentation
  • General - I feel abused by this company
Thousands of single Federal employees with a dependent are grossly misled being advised they need to keep paying for dependents primary health insurance with Anthem after dependent becomes covered for Primary health coverage with the dependents employer's plan.Charges for primary coverage is then still collected by Anthem whereas payment for these uncollectible policies continue to be converted to the insurers cash drawer with little to no risk of any claim ever being paid on these uncollectible "coverages" leaving each of these devoted hard working Federal employees being duped out of approx. $5,000 per year....each!!! Please act to stop this outrageous fraudulent activity. I am CEO of Veterans Telecenter(charity) seeking to right this wrong inflicted upon these individual insureds.I am available in writing or at 502.744.9788 Good Day Philip Brockman, CEO... Read More

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Just a from Brooklyn park, MN says:
December 30, 2013

Insurance Complaint against: State Farm Insurance
Coverage Type: Auto/Boat/Motorcycle

  • PolicyHolder Service - Incompetent Employees
  • PolicyHolder Service - Delays/No Response
  • General - I feel abused by this company
I called my agent, there computer is down. I called customer service, this agent loud talked me, when I asked about my policy, telling me he cannot tell me what the policy changes included. I then asked to speak to a manager, this guy left me on hold for 15 minutes and counting. Susan J Waring.State Farm CEO..is this the types of agents you ok to hire? I am appalled at your service State Farm. A supervisor gets on the phone and thanks to your agent she got on the phone with a attitude. I began talking and she cut me off and began belittling me by talking as if I am her child. Not professional at all. I hope you do a better job of picking employees because those two are worth me reporting. If I get this service, who else do you treat like that? Neither were man or woman enough to give me their name. The call began at 9:19am and lasted 20min 25seconds. No one likes working but if you hate your job....quit... Read More

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Name Witheld due to Health Care Privacy from Timonium, MD says:
December 30, 2013

Insurance Complaint against: Express Scripts
Coverage Type: Health Insurance

  • PolicyHolder Service - Incompetent Employees
  • Claim Handling - Delays upon Delays
  • Marketing & Sales - Misrepresentation
  • General - I feel abused by this company
I have been forced to use a mail order pharmacy for my medication. The mail-order pharmacy Express-scripts insists I use Accredo. This company insists I call in every refill request, asks me to repeat things two or three times, keeps me on hold for long periods of time 15-30 minutes and then never sends the medication. First they want prior authorization from my Dr. My Dr. faxes the form to the number ACCREDO provides. Still no medicine. Then they say I didn't call them to schedule a shipment. Now I am out of medication and they can't get it out to me for 5 days. They put in a charge for the medicine on December 11 but it it is now Dec. 30,2014 and I will not have the medicine this year. I don't know what else I can do. Is it fraud that they say they filled it December 11 but never shipped it out?... Read More

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I have an Insurance Complaint!
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