About Us Insurance Complaints Get Help Resolved Complaints Articles News Links Contact Us            Log In

I have an Insurance Complaint!
Tell your story

Insurance Complaints - Let your Voice be Heard!

Show: or

Kenneth from Magnolia, TX says:
January 02, 2014

Insurance Complaint against: GEICO
Coverage Type: Auto/Boat/Motorcycle

  • PolicyHolder Service - Inadequate Service
I hit a deer and it severely damaged the front end deployed the air bags. The vehicle ran perfectly prior to the accident. The front end damage was repaired and air bags replaced. When picked up the truck the transmission was slipping and the engine overheated. When the Collision shop came to where we were at, the fluids in the radiator were nearly a gallon low. It turned out the transmission fluids were close to five quarts low. When we got it back the second time. Reverse was clunking into gear and the first to gears were slipping. We took it back and the collision shop took it to 3 different transmission shops who found nothing wrong we were told. The shop Gerry rigged some things and we picked it up again. The truck ran pretty good for a couple of days then the transmission was slipping bad, lurching forward and causing the engine to stall. We, also found that there was a water leak and a transmission fluid leak on the front where the transmissions coolers are located. They say it is fixed again, but we are skeptical. We live from check to check and depend on our insurance for these things. I am a Veteran with health issues. A hip replacement, heart attack and a blood clot in my lung that nearly killed me. Physically I can't c... Read More

Do you think that this is a legit complaint? vote up 0 vote down 0
david from springfield, MO says:
January 01, 2014

Insurance Complaint against: GEICO
Coverage Type: Auto/Boat/Motorcycle

  • PolicyHolder Service - Inadequate Service
  • PolicyHolder Service - Incompetent Employees
  • Claim Handling - Rude/Abusive Adjuster
  • Claim Handling - Delays upon Delays
  • Claim Handling - Unsatisfactory Settlement/Offer
  • Claim Handling - Fraud
  • Claim Handling - Denial of Claim
  • Claim Handling - Unjustified Accusations
have a ten thousand dollar hospital bill with time off from work with pain and suffering and offered a 700 dollar settlment... Read More

Do you think that this is a legit complaint? vote up 0 vote down 0
Name Witheld due to Health Care Privacy from Irving, TX says:
December 31, 2013

Insurance Complaint against: UnitedHealth Group
Coverage Type: Health Insurance

  • Underwriting - Refusal to Insure
  • PolicyHolder Service - Inadequate Service
  • PolicyHolder Service - Delays/No Response
I have 2 complaints: 1. I have adult acne and had a prescription from my doctor for a topical medicine called Tretinoin Cream. United Healthcare denied coverage because of my age. They only cover people under 29 years old. Is this age discrimination? 2. My doctor prescribes 40 mg daily of escitalopram. United Healthcare only allows 20 mg a day. My doctor sent approval for 40 mg as is required by United Healthcare. They could not get their system to reconcile the 40 mg in their system. No one from the company called to tell me this and I did not get my medicine as expected. My medicine was 1 week late causing me to have side affects of stomach cramps, depression and headaches. My complaint is that there is no conscience of customer care and the affect on the patient when they don't get their medicine. What if this had been medicine that could have resulted in a fatality? Last year I had the same problem with getting escithaloram, so this is my second experience with the same problem.... Read More

Do you think that this is a legit complaint? vote up 0 vote down 0
PARVAIZ from DELHI, IN says:
December 31, 2013

Insurance Complaint against: Reliance Insurance Company
Coverage Type: Life Insurance

  • Claim Handling - Fraud
To Reliance, Your representative came our Office at H-1526, CR Park for collecting payment for new policy. Rep Name Nitin Yadav NO: 8750300606/ 9811457047 ID; R 3129 His senior person: no 9811288593 (Lady). At the time of asking ID or visiting card. They refuse to present. Then I ask for any ID as a name proof (like ATM Card) they again refuse any run from our office. Please trace above person, it may be fraud and come to cheat me. Regards Parvaiz Akhtar... Read More

Do you think that this is a legit complaint? vote up 0 vote down 0
Name Witheld due to Health Care Privacy from Brandenburg, KY says:
December 31, 2013

Insurance Complaint against: Anthem
Coverage Type: Health Insurance

  • Underwriting - Premium Too High
  • Claim Handling - Unsatisfactory Settlement/Offer
  • Claim Handling - Fraud
  • Claim Handling - Denial of Claim
  • Claim Handling - Unjustified Accusations
  • Marketing & Sales - Misrepresentation
  • General - I feel abused by this company
Thousands of single Federal employees with a dependent are grossly misled being advised they need to keep paying for dependents primary health insurance with Anthem after dependent becomes covered for Primary health coverage with the dependents employer's plan.Charges for primary coverage is then still collected by Anthem whereas payment for these uncollectible policies continue to be converted to the insurers cash drawer with little to no risk of any claim ever being paid on these uncollectible "coverages" leaving each of these devoted hard working Federal employees being duped out of approx. $5,000 per year....each!!! Please act to stop this outrageous fraudulent activity. I am CEO of Veterans Telecenter(charity) seeking to right this wrong inflicted upon these individual insureds.I am available in writing or at 502.744.9788 Good Day Philip Brockman, CEO... Read More

Do you think that this is a legit complaint? vote up 0 vote down 0
Just a from Brooklyn park, MN says:
December 30, 2013

Insurance Complaint against: State Farm Insurance
Coverage Type: Auto/Boat/Motorcycle

  • PolicyHolder Service - Incompetent Employees
  • PolicyHolder Service - Delays/No Response
  • General - I feel abused by this company
I called my agent, there computer is down. I called customer service, this agent loud talked me, when I asked about my policy, telling me he cannot tell me what the policy changes included. I then asked to speak to a manager, this guy left me on hold for 15 minutes and counting. Susan J Waring.State Farm CEO..is this the types of agents you ok to hire? I am appalled at your service State Farm. A supervisor gets on the phone and thanks to your agent she got on the phone with a attitude. I began talking and she cut me off and began belittling me by talking as if I am her child. Not professional at all. I hope you do a better job of picking employees because those two are worth me reporting. If I get this service, who else do you treat like that? Neither were man or woman enough to give me their name. The call began at 9:19am and lasted 20min 25seconds. No one likes working but if you hate your job....quit... Read More

Do you think that this is a legit complaint? vote up 0 vote down 0
Name Witheld due to Health Care Privacy from Timonium, MD says:
December 30, 2013

Insurance Complaint against: Express Scripts
Coverage Type: Health Insurance

  • PolicyHolder Service - Incompetent Employees
  • Claim Handling - Delays upon Delays
  • Marketing & Sales - Misrepresentation
  • General - I feel abused by this company
I have been forced to use a mail order pharmacy for my medication. The mail-order pharmacy Express-scripts insists I use Accredo. This company insists I call in every refill request, asks me to repeat things two or three times, keeps me on hold for long periods of time 15-30 minutes and then never sends the medication. First they want prior authorization from my Dr. My Dr. faxes the form to the number ACCREDO provides. Still no medicine. Then they say I didn't call them to schedule a shipment. Now I am out of medication and they can't get it out to me for 5 days. They put in a charge for the medicine on December 11 but it it is now Dec. 30,2014 and I will not have the medicine this year. I don't know what else I can do. Is it fraud that they say they filled it December 11 but never shipped it out?... Read More

Do you think that this is a legit complaint? vote up 0 vote down 0
Donna from Griffith, IN says:
December 29, 2013

Insurance Complaint against: Reliance Insurance Company
Coverage Type: Disability Insurance

  • PolicyHolder Service - Unfair Negotiation
  • Claim Handling - Unsatisfactory Settlement/Offer
  • Claim Handling - Denial of Claim
I was receiving long term disability insurance through the hospital I worked for 30 years. It was part of my benefit package, hospital paid for it. After 6 months my job was terminated, and I was receiving SS disability also. I decided since I was no longer an employee I was going to roll over my pension. I spoke with a person in Human Resources Dept, and she said that she would send me the papers to roll over my funds. I was never told by Human Resources that doing so would affect my disability insurance. As a matter of fact I NEVER received any kind of policy from the hospital, or Reliance Standard Insurance company giving me any kind of guidelines. After 2 months I was told by Reliance Standard that I had been overpaid, and owed them over $800.00. They said the hospital told them I had moved my pension. They said that I was only entitled to the minimum amt of long term disability $100 month. I had been receiving $762. This has put an incredible financial strain on me. I can no longer meet my bills because of this. I filed for an appeal, and was told too bad. Reliance Standard said that they considered my rolling over the funds, the same as getting over $4,000 month.??? The Human Resource person told me it wasn't h... Read More

Do you think that this is a legit complaint? vote up 0 vote down 0
kennth from corona, CA says:
December 27, 2013

Insurance Complaint against: Progressive
Coverage Type: Auto/Boat/Motorcycle

  • Claim Handling - Delays upon Delays
  • Claim Handling - Unsatisfactory Settlement/Offer
  • Claim Handling - Unjustified Accusations
I've been with progressive ins for ten years. Never a claim until this month. While on vacation, 2000+ miles from home, I came across a snow storm, while trying to get to safety, I slide off the road and hit a tree. I called in a claim. Progressive responded quickly, but they sent a 20 year old adjuster out to appraise the damage on my rv. His card stated he was a senior adjuster. He admitted he never adjusted a rv before, so he asked me to bring my rv to a shop. I said how? The whole back wall is falling off. He said secure it. While he sat in hos warm truck, he watched me working to secure it in 10 degree below zero temps. I drove it to a shop, they charged me 110.00 for the estimate. I tried to fax toy adjuster, but his fax was not working. After 4 days of calling my adjuster, he finally called back and said " oh, that fax number on my card was for a office we closed down a year ago". This was just one of many tactics to come of how they delay paying.. I submitted the estimate which was 10k+, he said that the estimate was useless and approved 2700.00. And said I would not get reimbursement for estimate. I can go on and on, bottomline, I've learned why progressive spend all our money on advertising, its because they won't pay th... Read More

Do you think that this is a legit complaint? vote up 0 vote down 0
Michelle from Huntington Station, NY says:
December 27, 2013

Insurance Complaint against: State Farm Insurance
Coverage Type: Auto/Boat/Motorcycle

  • Claim Handling - Delays upon Delays
Got hit out of town. No response to requests for claims. Had to call for 4 days in a row to finally get claims rep which then has to request adjuster. Takes another 3 days. They are not there when you need them. I wish I could sue for lost pay and pain and suffering. No car in the middle of no where. Still stuck in western NY... Read More

Do you think that this is a legit complaint? vote up 0 vote down 0

loading... 1028 more

Previous 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 Next

I have an Insurance Complaint!
Tell your story