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angelo from scarborough, ME says:
July 23, 2012

Insurance Complaint against: Liberty Mutual
Coverage Type: Liability Insurance

  • PolicyHolder Service - Delays/No Response
  • Claim Handling - Delays upon Delays
Am condo unit owner with a chimney leak.Condo association president& LIBERTY MUTUAL(PEERLESS INS.)have taken any action.No claims adjuster or repairs.I attempted to expedite the process but was e-mailed by insurance co.that no further contact is to be made by claims adjuster to me. The e-mail was sent to condo president with his apparent approval since condo president by law is to handle such complaints.Condo president has not notified me that he has taken any action as of this date 7/23/2012.Chimney leak occurred June 2,2012.Condo president commenced communication with PEERLESS INS.(LIBERTY MUTUAL)AS OF 7/1/2012.The e-mail from insurance co. truncting my communications with them occurred July 18,2012.PLEASE TELL ME HOW CAN I GET CHIMMNEY REPAIRED.I AM SQUEESED BETWEEN A RELUCTANT CONDO PRESIDENT WHO HAS THE AUTHORITY TO PROCESS THYE CLAIM AND THE INSURANCE CO. WHO HAS NOT SENT A CLAIMS ADJUSTER?... Read More

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Manuel from Corpus Christi, TX says:
July 22, 2012

Insurance Complaint against: Progressive
Coverage Type: Homeowners Insurance

  • Claim Handling - Unjustified Accusations
I contacted my agent about Geovera Specialty Insurance Company on 2 seperate incidents. At both times I just asked for guidance and the agent made some good recommendations there fore I did not file a claim....Come to find out both incidents both were charged as claims against me. I did not give my agent or anyone the permission to file a claim on my homeowners policy due to the fact that the damages were far less then the deductible, therefore there was no reason to file a claim. I need both of these claims removed since I just called to get advice and not FILE A CLAIM. Manuel Garcia Jr. Insured property 10506 Piobneer Dr Corpus Christi, Texas... Read More

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Alabama Christian Youth Camp from Guntersville, AL says:
July 20, 2012

Insurance Complaint against: Humana
Coverage Type: Umbrella

  • Underwriting - Refusal to Insure
Church Mutual Insuranc Co. has refused to renew their policy with Alabama Christian Youth Camp (Camp Ney-A-Ti). The reason as stated is excessive claims, specifically storm damage claim in 2009 of $67,000 and a theft loss in 2010 of $783. The Co. agent stated that they were not renewing policies that had wind damage claims in the last few years. We have insured with this company for over 25 years; most recently paying $1,000 per month in premiums for liability, workers comp. and property damage. We believe this company's Alabama license should be reviewed. Insuring with a new company is and will cost us an estimated $10,000 for membership & OSHA-type remedies. Thank you, Howard W. South, Board Member, ACYC (Camp Ney-A-Ti)... Read More

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Connie from BISMARCK, ND says:
July 18, 2012

Insurance Complaint against: Progressive
Coverage Type: Auto/Boat/Motorcycle

  • PolicyHolder Service - Incompetent Employees
  • General - I feel abused by this company
My mother is covered by my policy. She has never had an accident to date. She rubbed bumpers with another lady. The total damage between both vehicles was $850. I called and asked if it would be better to have my mom pay out of pocket so my insurance rates wouldn't go up. I was told that I was a "Gold member" and that I had small accident forgiveness. 2 months later when my policy renewed it went up $34 a month due to the accident. When I called them to discuss this, I was told yes I was a gold member and that small accident forgiveness capped at $400.... Read More

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Cherry from Aub, TX says:
July 18, 2012

Insurance Complaint against: Standard Insurance Company
Coverage Type: Homeowners Insurance

  • PolicyHolder Service - Inadequate Service
  • Claim Handling - Unsatisfactory Settlement/Offer
  • General - I feel abused by this company
After a horrible Hail storm, almost every house in our addition has a totalled roof. The houses surrounding our home, front side and back are totalled. We had a roofer come and estimate that ours was also totalled... along with other damages as well. The 1st adjuster came and stated in front of the roofer that the roof was totalled. When we received our check, it showed nothing for the roof and barely enough to cover some of the other damage, we asked for another adjustor, they arrived and said that Standard insurance required alot more hits on the roof and the hail must hit in the exact middle of the shingle and break a membrane in order to get a roof. Now, after paying for our policy for years, with no claims .... we are unable to sell our home, because it will not pass inspection, we are unable to go without a new roof, because we will end up with leaks and sheetrock damage, we are not able to do anything but report them to the Texas Board of Insurance. Just a fair warning to all who consider Standard Insurance... it's not worth the paper the policy is written on.... Read More

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DiGiovanni & Associates Inc. says:
August 4, 2012 at 11:48 PM

Take notice that my company are advocates for the public, any assistance you need to compel your provider to pay feel free to contact my office. 718 351-9287 or [email protected]

Jerry from Wichita, KS says:
July 18, 2012

Insurance Complaint against: Progressive
Coverage Type: Auto/Boat/Motorcycle

  • PolicyHolder Service - Inadequate Service
  • PolicyHolder Service - Denied Access to Services
  • PolicyHolder Service - Unfair Negotiation
I work for an automobile dealership as an insurance enforcer on customers to keep their vehicles insured. We are the lienholders to over 1000 vehicles. The problem is that PROGRESSIVE is the only company that will not provide the lienholder with advance notice that the insurance coverage is going to cancel. We have experienced numerous losses and would like to voice our problem that is only with PROGRESSIVE INSURANCE. The lienholders should have the right to protect their interests as well as the insured. I have conversed with various managers with PROGRESSIVE INSURANCE about this lack of notification and their response is "Sue Us"... Read More

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Sergio says:
July 18, 2012 at 8:36 PM

Well now maybe they will not be so bold because now everyone can see your complaint. Lets see how they behave when the world watches...

Unhappy GEICO customer from Katy, TX says:
July 17, 2012

Insurance Complaint against: GEICO
Coverage Type: Auto/Boat/Motorcycle

  • Underwriting - Premium Too High
  • PolicyHolder Service - Inadequate Service
  • PolicyHolder Service - Abusive Service
  • Claim Handling - Rude/Abusive Adjuster
  • General - I feel abused by this company
I have been a loyal customer of GEICO for 6+years and it does not pay to be loyal. When I had my first ever accident I was told my premiums will not be increased and sure enough they were. Now I'm paying out the wazoo for 2 cars and not to mention my home. I'm working on finding a more suitable company. And yes, when my accident took place I was treated like a criminal!... Read More

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Lori from ROSCOMMON, MI says:
July 17, 2012

Insurance Complaint against: Cigna
Coverage Type: Disability Insurance

  • Claim Handling - Rude/Abusive Adjuster
  • Claim Handling - Denial of Claim
  • General - I feel abused by this company
I am a workalcholic..I work in a auto factory and have had previous back issues and last july 2011 i put my back out, lower lumbar and chronic brusitus and pinched siotic nerve in my right leg, i continued working but went to therapy afterwork and to the chiropractor and my family physian, all reccomended i take off work to heal, so after a few weeks the pain became unbearable and i couldnt do my daily functions anymore (showering, getting dressed, sitting, standing, cleaning, etc..) so i then decided to take their advice and do the physical therapy and see the chiropractor til i get better and i can go back to work with limited pain...short term disability paid me very little but it was enough to cover my co-pays barely, so every week i was hasseling with CIGNA and sending doc reports and now even though i still have pain and cant stand for very long and physical therapy has done what they can and supplied me with a tens unit for home use and now im waiting to see a specialist to consult on my back issue, CIGNA has denied my claim and will not help me out with short term diability. i am still going to therapy but because i was released (therapist couldnt do no more for me) they said i was able to go back to work, even though i ... Read More

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DR T WENDELL from EAST ST LOUIS, IL says:
July 17, 2012

Insurance Complaint against: AAA
Coverage Type: Builders Risk

  • Underwriting - Refusal to Insure
  • Claim Handling - Delays upon Delays
  • Claim Handling - Unjustified Accusations
the 5th of april 2012 at 852 n 74th street in east st louis il. 62203 lowes installed a wooden privacy fence, as well as a metal once, at my home, but there were many unjustified problems 1 the removal of evergreens in yard (3)destroyed . 2 the wooden fence was placed four feet from my property line. 3 the fence was 9 inches highter than the other side; however, this would cause the gate to be uneven. see photos ! 4 it has taken four months for lowes to complete this project. 5 the manager Mr. Monroe stated because of our inconvenience that lowes would install a gate as well as reserving the driveway, it was filled with footprints from the guys that installed the fence (cement prints)this wasn't professsional at all. 6 I was told by the management to get a proposal for the fence and the driveway. see request! the total cost was $4,100.00 plus the $2,100.60 to complete this project ....... please complete 7 The request has not been honored.... Read More

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Gary from Chicago, IL says:
July 16, 2012

Insurance Complaint against: Allstate
Coverage Type: Auto/Boat/Motorcycle

  • PolicyHolder Service - Inadequate Service
  • PolicyHolder Service - Incompetent Employees
  • PolicyHolder Service - Abusive Service
  • PolicyHolder Service - Unfair Negotiation
  • Claim Handling - Denial of Claim
  • General - I feel abused by this company
This is in reference to claim number #0251415923. On July 9th I was driving west-bound on Westend (Chicago). Your client Marcus Street was driving his grand-father's car south-bound on Pulaski at a rapid speed. He came to stop traffic during rush hour. Went around the stop traffic and drove through the parking lanes and rear-end my Ford Truck. I made a police report as the report will show he was driving reckless. Ms. Beverly Littleton contacted me on Tuesday, July 10th and recorded my statedment of what happened. When she turned off the recorded, the conversation continued and she implemented I turned in front of Marcus. She informed me she hasn't spoken with the person who was driving the car (Marcus Street), but she spoke with the policy-holder (his grand-father). I asked her shouldn't she had spoken with driver first, I informed her if I couldn't get a better assistance, I would take it further. By this time, she was upset and the conversation ended. July 11th she called me and informed me I was at fault, I repeatly informed her this person rear-ended me. I was already traveling west-bound on West End ave. Ms.Littleton informed me it wasn't necessary for me to go to claims center for evaluation and stated I had threaten her by... Read More

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