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angelo from scarborough, ME says:
July 24, 2012

Insurance Complaint against: Liberty Mutual
Coverage Type: Homeowners Insurance

  • PolicyHolder Service - Delays/No Response
  • Claim Handling - Delays upon Delays
chimney leak into condo master bedroom on June 2,2012.Condo president(M.P.Ward)&insurance co.(Peerless/Liberty Mutual)have not done any damage exam or repairs. I have emergency tarp over chimney which I initiated.Stratton Woods Condo Phase 1 President M.P.Ward &insurance agent Cheryl Beeman of Peerless Ins. have not informed me of any action since an e-mail of 7/18/2012 from Beeman to Ward telling claims adjuster(Peter Dube)NOT to contact me. AS OF THIS DATE,NOTHING HAS BEEN DONE TO REPAIR THE CHIMNEY LEAKS.M.P.WARD,C.BEEMAN.OR P.DUBE ARE NOT COMMUNICATING/CONTACTING ME.THIS A HELL OF WAY TO HELP AN 85YEAR OLD CITIZEN. TUESDAY,JULY 24,2012 AT 1:44PM... Read More

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Robert DiGiovanni says:
August 4, 2012 at 11:41 PM

I am an insurance consultant, an advocate for the public. In this case i will assist you free of any charges. If you need assistance please contact me, 718 351-9287

Angelina from Austin, TX says:
July 24, 2012

Insurance Complaint against: Allstate
Coverage Type: Auto/Boat/Motorcycle

  • Claim Handling - Fraud
My daughter had a accident march 9 2012 according to the police report happened at 12:30 pm around 4 pm at least I called my insurance agent to report l the accident. I talked to one of the employee who answered the phone and told her about it, spoke with her at least 30 minutes. On Monday march the 12 2012 I called my agent what I should do to the car instead he show up unexpectedly to my office. I am so busy at that moment and still in shock for the accident even though I know my daughter is safe and sound still can't get it out of my head if what if? And I trusted him when he let me sign the paper without even reading it. Now I have a claim and my claim denied. The adjustor told me my daughter was excluded to my policy on march the 9 at 1201 am I was shock can't believe it how cruel my agent did to me ,and what reason i exclude my daughter to my policy she" s a full time student and i know she" s driving back home for spring break ( march 9 2012) the accident happened at 12:30 pm and the exclusion letters is march 9 at 1201am I need anybody opinion is this one of the insurance scam now or they think woman are stupid Angelina... Read More

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Arlene from Sarasota, FL says:
July 24, 2012

Insurance Complaint against: Assurant
Coverage Type: Homeowners Insurance

  • PolicyHolder Service - Incompetent Employees
  • Claim Handling - Delays upon Delays
  • Claim Handling - Unsatisfactory Settlement/Offer
On April 9th, 2012 I had a house fire and upon reporting my loss I received a letter from the insurance company and I call their Rep Padro Del Canal and asked him about the coverage because I could match all lines except the bottom line which stated HOG-Ordinance or Law - P and I was told you do not need to worry about that. I later found out it is to cover for upgrades to bring the house up to hurrican standards. I hired a public adjuster who informed me what that coverage was for. When the first offer came in the adjusted Chad Pendry, did not have anything on the repair cost about upgrading the house for hurrican protection and the contractor working with my public adjuster Kennedy Esteban was trying to get him to include all then necessares to get the house repaired correctly. Then the county condemed the house, so now it has to be torn down. They are now stating that they only have to pay without including the upgrades. Also I was told to fined a place to live where a month to mont lease could be signed I did that, and each month the rent check has been late and as to date this month I have not recived a rent check at all. It has been very hard for me to deal with everything and the insuracne company is making everythin... Read More

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De says:
July 30, 2012 at 12:46 PM

Get An Attorney

Tony from Ogden, UT says:
July 23, 2012

Insurance Complaint against: GEICO
Coverage Type: Homeowners Insurance

  • Underwriting - Forced Placement
  • Underwriting - Unfair Surcharge
  • PolicyHolder Service - Inadequate Service
  • PolicyHolder Service - Incompetent Employees
  • PolicyHolder Service - Delays/No Response
  • PolicyHolder Service - Inadequate Reimbursement
  • PolicyHolder Service - Unfair Negotiation
  • Claim Handling - Unsatisfactory Settlement/Offer
  • Marketing & Sales - Misrepresentation
First of all a Homesite Insurance Co. claims rep. lied to me. She (Altra is her name) lied to me by telling me that the only way Hoesite Insurance Co. pays their claims is with a debit card. No other choice that is the way it is. Altra didn't tell me that each time you use this card you would be charded a $10.00 fee. This fee is not included in your settlement amount. It comes out of your pocket. After I was screwed I did some checking and the method of payment I was forced to take is not their only mode of payment. I don't know why Altra lied to me by indicating this was their only mode of payment, but she did. This company will depreciate everything so high you will never come close to replacing your damages. My home is 29 years old and they assessed everything as though everything is 29 years old. I lost 200 ft of my cerad fence. Altra assessed the whole fence as being 29 years old. well, we all know that your cedar fence will not escape part or most replacement in that many years. At least three quarters of that fence has been replaced with new material in those years. She would not hear of this and screwed me on the settlement by depreciating the fence as 29 years old. I tried to plead my case and that is when ... Read More

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angelo from scarborough, ME says:
July 23, 2012

Insurance Complaint against: Liberty Mutual
Coverage Type: Liability Insurance

  • PolicyHolder Service - Delays/No Response
  • Claim Handling - Delays upon Delays
Am condo unit owner with a chimney leak.Condo association president& LIBERTY MUTUAL(PEERLESS INS.)have taken any action.No claims adjuster or repairs.I attempted to expedite the process but was e-mailed by insurance co.that no further contact is to be made by claims adjuster to me. The e-mail was sent to condo president with his apparent approval since condo president by law is to handle such complaints.Condo president has not notified me that he has taken any action as of this date 7/23/2012.Chimney leak occurred June 2,2012.Condo president commenced communication with PEERLESS INS.(LIBERTY MUTUAL)AS OF 7/1/2012.The e-mail from insurance co. truncting my communications with them occurred July 18,2012.PLEASE TELL ME HOW CAN I GET CHIMMNEY REPAIRED.I AM SQUEESED BETWEEN A RELUCTANT CONDO PRESIDENT WHO HAS THE AUTHORITY TO PROCESS THYE CLAIM AND THE INSURANCE CO. WHO HAS NOT SENT A CLAIMS ADJUSTER?... Read More

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Manuel from Corpus Christi, TX says:
July 22, 2012

Insurance Complaint against: Progressive
Coverage Type: Homeowners Insurance

  • Claim Handling - Unjustified Accusations
I contacted my agent about Geovera Specialty Insurance Company on 2 seperate incidents. At both times I just asked for guidance and the agent made some good recommendations there fore I did not file a claim....Come to find out both incidents both were charged as claims against me. I did not give my agent or anyone the permission to file a claim on my homeowners policy due to the fact that the damages were far less then the deductible, therefore there was no reason to file a claim. I need both of these claims removed since I just called to get advice and not FILE A CLAIM. Manuel Garcia Jr. Insured property 10506 Piobneer Dr Corpus Christi, Texas... Read More

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Alabama Christian Youth Camp from Guntersville, AL says:
July 20, 2012

Insurance Complaint against: Humana
Coverage Type: Umbrella

  • Underwriting - Refusal to Insure
Church Mutual Insuranc Co. has refused to renew their policy with Alabama Christian Youth Camp (Camp Ney-A-Ti). The reason as stated is excessive claims, specifically storm damage claim in 2009 of $67,000 and a theft loss in 2010 of $783. The Co. agent stated that they were not renewing policies that had wind damage claims in the last few years. We have insured with this company for over 25 years; most recently paying $1,000 per month in premiums for liability, workers comp. and property damage. We believe this company's Alabama license should be reviewed. Insuring with a new company is and will cost us an estimated $10,000 for membership & OSHA-type remedies. Thank you, Howard W. South, Board Member, ACYC (Camp Ney-A-Ti)... Read More

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Connie from BISMARCK, ND says:
July 18, 2012

Insurance Complaint against: Progressive
Coverage Type: Auto/Boat/Motorcycle

  • PolicyHolder Service - Incompetent Employees
  • General - I feel abused by this company
My mother is covered by my policy. She has never had an accident to date. She rubbed bumpers with another lady. The total damage between both vehicles was $850. I called and asked if it would be better to have my mom pay out of pocket so my insurance rates wouldn't go up. I was told that I was a "Gold member" and that I had small accident forgiveness. 2 months later when my policy renewed it went up $34 a month due to the accident. When I called them to discuss this, I was told yes I was a gold member and that small accident forgiveness capped at $400.... Read More

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Cherry from Aub, TX says:
July 18, 2012

Insurance Complaint against: Standard Insurance Company
Coverage Type: Homeowners Insurance

  • PolicyHolder Service - Inadequate Service
  • Claim Handling - Unsatisfactory Settlement/Offer
  • General - I feel abused by this company
After a horrible Hail storm, almost every house in our addition has a totalled roof. The houses surrounding our home, front side and back are totalled. We had a roofer come and estimate that ours was also totalled... along with other damages as well. The 1st adjuster came and stated in front of the roofer that the roof was totalled. When we received our check, it showed nothing for the roof and barely enough to cover some of the other damage, we asked for another adjustor, they arrived and said that Standard insurance required alot more hits on the roof and the hail must hit in the exact middle of the shingle and break a membrane in order to get a roof. Now, after paying for our policy for years, with no claims .... we are unable to sell our home, because it will not pass inspection, we are unable to go without a new roof, because we will end up with leaks and sheetrock damage, we are not able to do anything but report them to the Texas Board of Insurance. Just a fair warning to all who consider Standard Insurance... it's not worth the paper the policy is written on.... Read More

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DiGiovanni & Associates Inc. says:
August 4, 2012 at 11:48 PM

Take notice that my company are advocates for the public, any assistance you need to compel your provider to pay feel free to contact my office. 718 351-9287 or digi746@yahoo.com

Jerry from Wichita, KS says:
July 18, 2012

Insurance Complaint against: Progressive
Coverage Type: Auto/Boat/Motorcycle

  • PolicyHolder Service - Inadequate Service
  • PolicyHolder Service - Denied Access to Services
  • PolicyHolder Service - Unfair Negotiation
I work for an automobile dealership as an insurance enforcer on customers to keep their vehicles insured. We are the lienholders to over 1000 vehicles. The problem is that PROGRESSIVE is the only company that will not provide the lienholder with advance notice that the insurance coverage is going to cancel. We have experienced numerous losses and would like to voice our problem that is only with PROGRESSIVE INSURANCE. The lienholders should have the right to protect their interests as well as the insured. I have conversed with various managers with PROGRESSIVE INSURANCE about this lack of notification and their response is "Sue Us"... Read More

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Sergio says:
July 18, 2012 at 8:36 PM

Well now maybe they will not be so bold because now everyone can see your complaint. Lets see how they behave when the world watches...

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