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Renate from North Grosvenordale, CT says:
October 24, 2013

Insurance Complaint against: Fidelity
Coverage Type: Life Insurance

  • Underwriting - Premium Too High
  • General - I feel abused by this company
I am so upset. I have a life insurance policy with Fidelity RiverSource Life Insurance Company for 20 years. Now I have been notified that my premium had tripled and that I owe back premiums because they have used all the equity in my policy to pay the additional cost of insurance for me. My policy now has no value - I was not aware of this until I received a letter advising me to make back payment or my policy will lapse. Unfortunately, I am unable to pay a higher premium or make the back payment. So, after 20 years and thousand of Dollars that I had paid I have NOTHING. I could cry.... Read More

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Rhonda from Chicago, IL says:
October 20, 2013

Insurance Complaint against: State Farm Insurance
Coverage Type: Renters

  • Claim Handling - Rude/Abusive Adjuster
My name is Rhonda Lockett the in August 2013 i had taken off my engage ring in my car because my ring finger was swelling and i report the incident to state farm insurance because i have renter and liability on my car. The insurance adjuster that got my case in September 2013 are still not trying pay me for my diamond ring that worth more than thousand dollars he told me don"t no if any recover going to happen from my ring he know it's expense ring and i had insurance at the time so state farm have to pay for it .... Read More

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Shawn/Independent Agent says:
December 18, 2013 at 6:10 PM

Hi Rhonda, If you like, I can help you. I will look at your policy and help you sort out the details. Maybe we can find a way to get you paid! Please e-mail me at [email protected]

sheryl from longview, WA says:
October 18, 2013

Insurance Complaint against: American Fidelity Assurance
Coverage Type: Disability Insurance

  • Underwriting - Unfair Surcharge
  • PolicyHolder Service - Payment Not Credited
  • PolicyHolder Service - Inadequate Reimbursement
  • Claim Handling - Delays upon Delays
  • Claim Handling - Unsatisfactory Settlement/Offer
  • Claim Handling - Denial of Claim
  • Claim Handling - Unjustified Accusations
  • Marketing & Sales - Misleading Advertising
  • Marketing & Sal
I have had them thru my school dist for 20yrs never hada problem before when I had time off for my surgeries I was also grandfathered in to where my original policy said It would pay reguardless of sick leave or vacation time also had many unpaid days off due my neuropathy and buldged discs now this has been going on since June Ive been dealing with them.Im now off work permanently til I get my surgery after all this time and all my time loss they sent me a check for 280.00 I bought the 900.00 a month plan and now they wont pay?... Read More

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Former Okie Teacher says:
June 22, 2014 at 8:52 PM

i, I have had problems with American Fidelity from day ONE since I had to retire early because of Permanent nerve damage done by a mesh sling put in me 2001. That is a long story and I saw all kind of NUT Dr.s the next 12 yrs who did re-surgeries that probably did more harm than good. Torture treatment of every kind etc. FINALLY after 12long yrs of my nerve damage getting worse to the point I couldn\'t walk a few months before my removal surgery. I had found the BEST Dr. who removes more mesh slings and mesh than anyone in the world and unfortunately one of the very few skilled and brave enough to do it. He\'s in a MAJOR Hospital in L.A. with all Initials! I had American Fidelity since the early 80\'s when I started teaching and when I could I increased my coverage as I could to $2100.00 a month by the time I had the one surgery I never recovered from. I had had MAJOR surgeries before and did fine. I knew the minute I opened my eyes something was VERY VERY WRONG! So in 2001 I had a surgery with my Gynecologist who had done my hysterectomy and I needed another minor surgery done. I hardly leaked at ALL but she insisted I go to an Urologist also who told me he would just be there to STAND by! He did MUCH more than that after she finished. He put a mesh sling in during ANOTHER surgery without my knowledge. DAY ONE I couldn\'t sit and leaked worse than EVER and had labor type pain I\'ve had for 13yrs now 24/7. Sometimes like early labor sometimes like LATE. But with labor pains ou KNOW they eventually will end! So I constantly hurt especially when sitting and constantly leaked. Two things that don\'t go along with teaching which I loved and had done about 20yrs. I took a 1yr leave of absence in case the 2nd Dr. I was for a 2nd opinion was able to fix whatever happened?!We had to PAY for a 2nd opinion because our HMO would not send me to anyone but the original surgeon\'s partner in the same office! NOT! The 2nd Dr. examined me and told me I immediately needed another bladder surgery because the sling had tightened up way too much. So almost 1yr to the date later I had a surgery to try to loosen it but it did no good. They have found out since those type surgeries usually do more harm than good. Because these meshes break up day ONE like mine or make growths like mine did or yhrs later. BUT they will break up, it is like having a ticking time bomb in you. Some women have them for yrs with no problems. I am happy for them but if they read some of the HORROR stories they would very much want them out of their bodies. The manufacture who made mine made their mesh partly out of a Pork Product that was supposed to be safe but also partly out of a product they bought from a Petroleum Company who TOLD them it was NOT for use inside humans! But they bought it anyway. I still have pieces of it very tiny because it is much like the plastic milk jugs are made out of it NEVER disintegrates! Not much was known about mesh then except companies were trying to push Dr.s to use these KITS which Dr.s thought they could surely do! Mine was put in 0ne yr before the FDA approved it! Still don\'t know how that happened? So for 12yrs I went to 1 Nut Dr. after another meanwhile having constant childbirth type pain 24/7 not just sitting at first laying did some relief after a while it didn\'t help any. Some Dr.s thought I was an \"emotional\" female. One told me mine had ALL dissolved! just went away! I have 3vials somewhere with growths to prove otherwise. The mesh sling itself had grown as thick as the Dr.s finger he said and wrapped around and around my urethra! NO wonder I couldn\'t sit from DAY ONE! Good news in 2012 the day after the mesh removal I could walk the next day and the last few months it got so bad I had to use a cane! BAD news the non stop pain never got better. SO I again went a 2,000 mile trip in an RV because I could in no way sit down. He gave me many tests that show tiny bits of this mesh are still in my nerves and muscles SO TINY they can never be removed. So I had an Inter-Stem unit put in last summer with 2surgeries. It is attached to my pelvic nerves and muscles like a pacemaker. I have a remote to control the impulses. So I can now sit 1hr for the 1st time in MANY yrs with the InterStem and strong pain pills prescribed I take exactly as told. Doesn\'t sound like much but it means I can go out to eat with my husband and attend a church service now or something not much over 1hr! American Fidelity was OK for paying occasional days off etc. back when I taught. BUT when I became Permanently Disabled they kept lowering my amount of coverage immediately from $2100.00 a month to $1100.00 a month to now $800.00 a month. All because I supposedly had a pre-existing condition. When a faulty piece of crap medical device is put in your body that will break up day one or yrs later that without you being told what can happen or in my case that it WOULD happen that is NOT a pre-existing condition!. Mine had wrapped around and into nerves and muscles and made BIG growths everywhere! Once I got my Teachers Pension they lowered the payment and once I finally got SS DISABILITY after a two yr appeal they lowered it to the 1/4 the coverage they are supposed to pay you the rest of your life! I TOO had them come back and say I owed such and such the months they paid when I got back pay for SS Disability. My lawyer immediately sent them a letter saying how much they owed HER for getting my Social Security Disability Benefits that saved them a LOT in the long run. They get to the point they just stop your benefits until you apply for Social Security! All the sudden after she billed them for all her hours etc. involved in getting me income somehow the bill they were charging which I was paying by not getting any checks for several yrs VANISHED! It was called EVEN! BROTHER! So to anyone who gets billed from them for money they paid you for months you were paid back for pension and or SS Disability be SURE to have your Attorney write them a letter saying what they owe THEM since they were the ones to get you paid a regular check again. There are 70,000 cases now in U.S. District courts against Mesh companies, mostly women but some MEN who got it for hernias. Some day I hope to have enough strength after THAT is over to go back after AF to show them I did NOT have a pre-existing condition and did not LIE on my forms I filled out! They DO pay you for being sick even in the summer so remember that teachers and even on spring break or Christmas break etc. But they will never tell you any of this and their handbook of policies was so complicated even my attorney couldn\'t make heads or tales of it! IT is sickening to pay a company for YRS while you are working but then when you need THEM they try everything to wiggle our of their responsibilities. They have me fill out a re-qualifying form from my physician much more often then SS Disability does! At least ONCE A YR. THEY don\'t care if SS still considers me disabled. They want you to forget or quit trying to get one filled out and then they will cut you off! Or they hope you croak! I know the Dr. gets tired of filling it out and when I tell them I just get $200.00 a month that doesn\'t mean much to many Dr.s but it does ME! I didn\'t go to school many yrs while working and having kids to get a Bachelors and then a Masters after my 1st teaching job to have to stop because of one fateful day in 2001 when I was just 42yrs old! So don\'t believe all their mumbo-jumbo! At least get a lawyer where the first visit is free and ASK?!. It certainly will not hurt! It is amazing after My Attorney sent them a letter saying how much they owed HER how quick their bill to me just went away! EXACT AMOUNT! This isn\'t RETIREMENT when you are mostly Home bound and in pain 24/7! But I try to be thankful for the small things we all take for granted and realize NO amount of money in the world is worth your good health! Hang in there, Retired? TOO Young!

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Gene from St. James Citu, FL says:
October 17, 2013

Insurance Complaint against:
Coverage Type: Homeowners Insurance

  • Underwriting - Premium Too High
  • PolicyHolder Service - Inadequate Service
  • PolicyHolder Service - Incompetent Employees
  • General - I feel abused by this company
People's Insurance is failing to give me credit for a garage door and side entry door to my garage. The insurance inspector claims to have not found any sticker with a rating. He failed to open the doors and check. The house was built in 2007. Current code was established in 2002. The doors are meeting current code as the door manufactures have informed me. I am contemplating litigating this matter.... Read More

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John from Athens, GA says:
October 16, 2013

Insurance Complaint against: State Farm Insurance
Coverage Type: Auto/Boat/Motorcycle

  • PolicyHolder Service - Incompetent Employees
  • PolicyHolder Service - Unfair Negotiation
  • Claim Handling - Fraud
  • Marketing & Sales - Misleading Advertising
  • Marketing & Sales - Misrepresentation
In Sept, 2013, I was shopping around for auto liability n comp insurance for my 2008 F-150 pickup!! While shopping around, my 3rd choice was State Farm!! I talked with an agent, Andy, from the Reiss Ins and Fin Services Inc of Johns Creek, GA, 30097!! I informed Andy, an agent, that I was shopping around!! He asked me what other quotes I had n by which companies!! I gave him this information, the other companies all quoted around $65 per month!! Andy from State Farm got back to me the following day!! He quoted me around $59/month, with an extra charge of $2, the first payment!! I accepted the bid, n on Sept. 18th, 2013 they drafted $61.42 from my checking account!! On Oct 16th, 2013, I received a statement from State Farm for $100.04, which they were going to draft from my account!! I called Andy n asked him what was going on!! He informed me he had made a mistake on my account n my monthly bill would be in the area of $80, n the extra $20 to equal $100, was the difference that they say was under bid!! I truely believe they under bid my policy to get my business, then, hoping I wouldn't notice on a bank draft that they had raised the cost of my policy!! I had no notice of any changes until I got my invoice on the day it was to b... Read More

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daphna from far rockaway, NY says:
October 15, 2013

Insurance Complaint against: Nationwide Mutual Insurance Company
Coverage Type: Homeowners Insurance

  • PolicyHolder Service - Delays/No Response
  • PolicyHolder Service - Inadequate Reimbursement
  • PolicyHolder Service - Unfair Negotiation
  • Claim Handling - Delays upon Delays
  • Claim Handling - Unsatisfactory Settlement/Offer
I am insured by Narragansett, My property is full of trees after the storm we came home and had broken branches all over my property. The trees broke huge amounts of my slate roof. The wind blew off parts of another roof that was done recently. Shingles from the actual house were torn off and wood pieces were broken off and scattered over the ground. The high winds blue the slates off. The insurance months later decided to send an engineer without notifying me and getting permission to come on my property. They said that the roof needs to be maintained. The roof gets repaired when there is a problem not for no reason. They allowed a few dollars to patch the roof. No one wants to touch the roof they all say there is too much damage. Furthermore, since the insurance didn't pay and we have had rain since . I am getting leaks in my entire 3rd floor. Every room has leaks from the roof. Every where the ceiling has a roof above it there is water leakage. Now the damage is greater. There is no one to talk too. I pay so much for insurance and when there is a problem they are trying to get out of it. The year is coming to an end and I don't want the insurance co. to go ahead and tell me it's too late and I won't be able to repair the roof... Read More

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lucille from zebulon, NC says:
October 15, 2013

Insurance Complaint against: State Farm Insurance
Coverage Type: Auto/Boat/Motorcycle

  • General - I feel abused by this company
I had paid my insurance for several months .In this policy i had also carried my life insurance. I contacted the home office in Virginia to cancel my life insurance for I could not carry it anymore. I had paid my agent in Zebulon,North Carolina over $600.00 for renewal and I knew I would be covered for 6 months. I had called the home office and canceled my Life Insurance with them but nobody bothered to do it. In the same span of time they were taking out for both car and life even though Life had been canceled.They canceled me in June of this year and never bothered to notify me for I knew I was paid up until August of this year. Now I have lost my car Tags for 30 days.I am a widow with noway to go to doctor appointments , grocery store ,church or anywhere. It will be November 20 before I can get my tags back.I am suppose to start a new job this week and now I have to refuse the job .... Read More

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curtis from indianola, MS says:
October 14, 2013

Insurance Complaint against: Allstate
Coverage Type: Auto/Boat/Motorcycle

  • Claim Handling - Unsatisfactory Settlement/Offer
  • Claim Handling - Fraud
i am a disabled veteran that was taken andvantage of by allstate insurance company in which they were sent the chiropratic office of north dallas chiropratic ofice of a bill for 3454.00 and they lied and and were not trueful on the settlement. and i am still stuck with the bill from north dallas.and i need the ceo of the company to give me a call at as soon as possible to handle this problem because they have the bills and are not paying it all. i served my country very well and never thought that an american company like all state would take advantage of me in this way... Read More

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Edna & Ivan from Evansville, IN says:
October 12, 2013

Insurance Complaint against: Progressive
Coverage Type: Homeowners Insurance

  • PolicyHolder Service - Inadequate Reimbursement
  • PolicyHolder Service - Unfair Negotiation
  • Claim Handling - Delays upon Delays
  • Claim Handling - Denial of Claim
  • Claim Handling - Unjustified Accusations
  • Marketing & Sales - Misrepresentation
  • General - I feel abused by this company
There was an accident on my property by a person that lives at another address, resulting in needing two surgeries. They did pay 3000.00 in medical. You can only imagine how far that went. At one point they said they may pay his deductible. They refused any thing at all. Accidents happen. I loved Progressive so much, I told everyone how wonderful they were. Got several people to sign with them. I was told a bare faced lie on the Auto policy. I was treated unfairly on the homeowners policy. This accident happened July 20th.Just found out yesterday(Oct.10th) that they were refusing any payment toward deductible or hospital bill. The person injured happened to be our son as he was trying to cut some tree branches off our pole barn. He tries to help us all he can as we are 75 years old. That may be the reason they did not want to help. He lives in a house that he bought around 20 years ago. He does not believe in living with his parents. Though he does believe in helping us all he can. When we took out Auto insurance they did not offer homeowners. We were so happy when they offered the homeowners. We took them the minute we could, and have had them ever since. Never dreaming they would betray us. Have never had to file a claim. I thin... Read More

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Joan from Kansas City, KS says:
October 11, 2013

Insurance Complaint against: Farmers Insurance Group
Coverage Type: Homeowners Insurance

  • PolicyHolder Service - Incompetent Employees
  • PolicyHolder Service - Inadequate Reimbursement
  • PolicyHolder Service - Unfair Negotiation
  • Claim Handling - Unsatisfactory Settlement/Offer
  • Claim Handling - Denial of Claim
  • Marketing & Sales - Misrepresentation
  • General - I feel abused by this company
During a storm one of my trees in the yard fell over. I contacted Farmers Insurance and was notified they'd give me X amount of dollars for tree removal and the shed it hit. I was informed it would be in two checks. The tree service talked with the agent and the two decided I would recieve the check within a few days. The tree service came and cut the tree and cleaned the mess as I waited for the mail. The check didn't come and hasn't come each day told I should be getting it. The insurance agent informed me after the tree service was paid, the tree service would send a copy of payment recieved and the other check to cover the shed would be sent. I have not recieved a check. I called the agent and was informed that I had to replace the shed by a contractor who would build a wooden shed, ( I had a steel siding shed in the first place). Then I would pay him and get a check for what Farmers thought it was worth. I have a written statement of what the damage was and what they promised to pay. I have used farmers for 45 years. I've never had a claim with them and am so disappointed. I have no money to get any type of shed lest they give me the check to buy it. They also said that I needed to prove that's where the money would go to. Is... Read More

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