About Us Insurance Complaints Get Help Resolved Complaints Articles News Links Contact Us            Log In

I have an Insurance Complaint!
Tell your story

Insurance Complaints - Let your Voice be Heard!

Show: or

Leela from Madisonville, KY says:
October 28, 2013

Insurance Complaint against: State Farm Insurance
Coverage Type: Homeowners Insurance

  • Underwriting - Nonreneweal
  • General - I feel abused by this company
I am doing business with Kentucky Farm Bureaue, Madisonville, Kentucky for the last several years. I had some clais due to natural calamity for the last three years. The Home Policy is due for renewal from 12/16/2013. Now the KFB is refusing to renew the policy and sent a letter for same. I feel very bad about this. They could have asked for a traise in premium, but denying or refusing make me feeling of abusing my status. what can we do for natural calamities and claims. Hope to have a dvice from your side. Leela Francis... Read More

Do you think that this is a legit complaint? vote up 0 vote down 0
Roland from Calistoga, CA says:
October 27, 2013

Insurance Complaint against: Farmers Insurance Group
Coverage Type: Homeowners Insurance

  • Underwriting - Premium Too High
  • Underwriting - Forced Placement
  • PolicyHolder Service - Payment Not Credited
  • PolicyHolder Service - Unfair Negotiation
  • General - I feel abused by this company
I have a home owners insurance policy with farmers insurance in Vallejo California.. I split the payments into two for the year using my credit card. I made my second payment a month ago.. Then I found another company that gave me a much better rate for my homeowners policy.. I contacted the Vallejo office for a refund on my policy that was not used.. They declined to give me a refund.. So what do I have to do.. This is not right. Do I go to the California board of insurance. ? Call me- I'm not too much a computer person. I'm retired with a small pension.. Roland DeGuarda... Read More

Do you think that this is a legit complaint? vote up 0 vote down 0
Name Witheld due to Health Care Privacy from Brooklyn, NY says:
October 27, 2013

Insurance Complaint against: GHI
Coverage Type: Health Insurance

  • Claim Handling - Denial of Claim
We brought our son to the emergency room in 2011 for staples on his head. They refuse to pay the $600 doctor bill because they say the doctor was out of network. I don't understand. Who goes to the emergency room and then asks , Oh are you a network provider? This hospital is less than a mile from our house and it is not the first time he has received staples in his head. In 2010 he also received staples in his head , which was covered completely.... Read More

Do you think that this is a legit complaint? vote up 0 vote down 0
fernie from northport, ME says:
October 26, 2013

Insurance Complaint against: Kemper Insurance
Coverage Type: Auto/Boat/Motorcycle

  • Underwriting - Premium Too High
I had allstate for 30 years and never had a claim,and a prefect drivers record,i was paying more then most people who was bad risks,and have bad driving records,so i called them to see if i could lower the price of my auto insurance,they helped me alright,they saved me 1.00 thats one dollar,thats it.this company don,t what to help you,they only you to pay,pay,pay!this company sucks,find another insurance company,if you are a smart person!... Read More

Do you think that this is a legit complaint? vote up 0 vote down 0
Name Witheld due to Health Care Privacy from Atco, NJ says:
October 26, 2013

Insurance Complaint against: Independence Blue Cross
Coverage Type: Health Insurance

  • Claim Handling - Delays upon Delays
  • Claim Handling - Denial of Claim
I have a high deductible plan, however the doctor told me that my colonoscopy would be covered 100% because I was over 50 and never had one and it is preventative medicine. I called the insurance company two times to confirm as I did not have money to do the test. Both times I was told this was true it is 100% covered. ( I called twice to make sure I got the same answer.) So I went and scheduled my test knowing you are to do this at age 50 and I was now 55yrs old. I had the test done 4/5/2013. As of today 10/26/13 I am told the doctors fee and the anesthesia fee is not covered. Imagine that I am told 100% covered but I get a bill for the doctor and anesthesia. I guess I am to lay on the table and have divine intervention give me the test with no anesthesia, then the colonoscopy would be 100% paid for. But no I am getting harassed by collection agencies to pay the doctor and anesthesia. I break down and pay the doctor fee, but the anesthesia I am not going to pay. How can you have the procedure down without being put out? All the medical information we are given "100% covered is a lie and misleading" I pay my premium and it is not cheap on time all the time and when I have my first claim I get denied! I have called 5 time... Read More

Do you think that this is a legit complaint? vote up 1 vote down 0
Independence Blue Cross says:
October 30, 2013 at 1:25 PM

Hi Patricia, We would like to take a look at this for you. Please send your info to: www.ibx.com/askibx and we'll reach out directly. Sincerely, Ask IBX Team Member Josh S.

Christopher from Kissimmee, FL says:
October 24, 2013

Insurance Complaint against: WellCare Health Plans
Coverage Type: Disability Insurance

  • PolicyHolder Service - Incompetent Employees
  • PolicyHolder Service - Delays/No Response
  • PolicyHolder Service - Denied Access to Services
  • PolicyHolder Service - Abusive Service
  • Claim Handling - Rude/Abusive Adjuster
  • Claim Handling - Delays upon Delays
  • Marketing & Sales - Misleading Advertising
  • General - I feel abused by this company
I have tried numerous times to try to get treatment for pain and was told they would help me find a doctor and that they would get back to me the next day ..that was the 1st time well they never did so after 3days I called again and was told they have plenty of doctors and that they would even set up an appointment for me.. So I went to the appointment and was told that I had to have injections in my back before they would even think about writing a prescription for my pain.. I had explained to the doctor and also brought my MRI AND NOTES ABOUT THE MRI.. But then was told she will not write one unless I had the injections so I showed her that I just had injections done and that they did not work and my doctor told me that I have to have my back fused and that there was no need to have injections since they will have no effect on me..so I called back and told the insurance company that all I need is for them to help me find a pain specialist that would help me until I would have my surgery ..so I was told that they would FIND ME ONE.well me and my wife went through every single doctor in there book and not one takes there insurance or are not taking anymore patients ..so I had explained that to them and then again BUT THIS TIME NOT... Read More

Do you think that this is a legit complaint? vote up 0 vote down 0
Renate from North Grosvenordale, CT says:
October 24, 2013

Insurance Complaint against: Fidelity
Coverage Type: Life Insurance

  • Underwriting - Premium Too High
  • General - I feel abused by this company
I am so upset. I have a life insurance policy with Fidelity RiverSource Life Insurance Company for 20 years. Now I have been notified that my premium had tripled and that I owe back premiums because they have used all the equity in my policy to pay the additional cost of insurance for me. My policy now has no value - I was not aware of this until I received a letter advising me to make back payment or my policy will lapse. Unfortunately, I am unable to pay a higher premium or make the back payment. So, after 20 years and thousand of Dollars that I had paid I have NOTHING. I could cry.... Read More

Do you think that this is a legit complaint? vote up 0 vote down 0
Rhonda from Chicago, IL says:
October 20, 2013

Insurance Complaint against: State Farm Insurance
Coverage Type: Renters

  • Claim Handling - Rude/Abusive Adjuster
My name is Rhonda Lockett the in August 2013 i had taken off my engage ring in my car because my ring finger was swelling and i report the incident to state farm insurance because i have renter and liability on my car. The insurance adjuster that got my case in September 2013 are still not trying pay me for my diamond ring that worth more than thousand dollars he told me don"t no if any recover going to happen from my ring he know it's expense ring and i had insurance at the time so state farm have to pay for it .... Read More

Do you think that this is a legit complaint? vote up 0 vote down 0
Shawn/Independent Agent says:
December 18, 2013 at 6:10 PM

Hi Rhonda, If you like, I can help you. I will look at your policy and help you sort out the details. Maybe we can find a way to get you paid! Please e-mail me at shawn@promiseinsurance.com

sheryl from longview, WA says:
October 18, 2013

Insurance Complaint against: American Fidelity Assurance
Coverage Type: Disability Insurance

  • Underwriting - Unfair Surcharge
  • PolicyHolder Service - Payment Not Credited
  • PolicyHolder Service - Inadequate Reimbursement
  • Claim Handling - Delays upon Delays
  • Claim Handling - Unsatisfactory Settlement/Offer
  • Claim Handling - Denial of Claim
  • Claim Handling - Unjustified Accusations
  • Marketing & Sales - Misleading Advertising
  • Marketing & Sales - Misrepresentation
  • General - I feel abused by this company
I have had them thru my school dist for 20yrs never hada problem before when I had time off for my surgeries I was also grandfathered in to where my original policy said It would pay reguardless of sick leave or vacation time also had many unpaid days off due my neuropathy and buldged discs now this has been going on since June Ive been dealing with them.Im now off work permanently til I get my surgery after all this time and all my time loss they sent me a check for 280.00 I bought the 900.00 a month plan and now they wont pay?... Read More

Do you think that this is a legit complaint? vote up 0 vote down 0
Former Okie Teacher says:
June 22, 2014 at 8:52 PM

i, I have had problems with American Fidelity from day ONE since I had to retire early because of Permanent nerve damage done by a mesh sling put in me 2001. That is a long story and I saw all kind of NUT Dr.s the next 12 yrs who did re-surgeries that probably did more harm than good. Torture treatment of every kind etc. FINALLY after 12long yrs of my nerve damage getting worse to the point I couldn\'t walk a few months before my removal surgery. I had found the BEST Dr. who removes more mesh slings and mesh than anyone in the world and unfortunately one of the very few skilled and brave enough to do it. He\'s in a MAJOR Hospital in L.A. with all Initials! I had American Fidelity since the early 80\'s when I started teaching and when I could I increased my coverage as I could to $2100.00 a month by the time I had the one surgery I never recovered from. I had had MAJOR surgeries before and did fine. I knew the minute I opened my eyes something was VERY VERY WRONG! So in 2001 I had a surgery with my Gynecologist who had done my hysterectomy and I needed another minor surgery done. I hardly leaked at ALL but she insisted I go to an Urologist also who told me he would just be there to STAND by! He did MUCH more than that after she finished. He put a mesh sling in during ANOTHER surgery without my knowledge. DAY ONE I couldn\'t sit and leaked worse than EVER and had labor type pain I\'ve had for 13yrs now 24/7. Sometimes like early labor sometimes like LATE. But with labor pains ou KNOW they eventually will end! So I constantly hurt especially when sitting and constantly leaked. Two things that don\'t go along with teaching which I loved and had done about 20yrs. I took a 1yr leave of absence in case the 2nd Dr. I was for a 2nd opinion was able to fix whatever happened?!We had to PAY for a 2nd opinion because our HMO would not send me to anyone but the original surgeon\'s partner in the same office! NOT! The 2nd Dr. examined me and told me I immediately needed another bladder surgery because the sling had tightened up way too much. So almost 1yr to the date later I had a surgery to try to loosen it but it did no good. They have found out since those type surgeries usually do more harm than good. Because these meshes break up day ONE like mine or make growths like mine did or yhrs later. BUT they will break up, it is like having a ticking time bomb in you. Some women have them for yrs with no problems. I am happy for them but if they read some of the HORROR stories they would very much want them out of their bodies. The manufacture who made mine made their mesh partly out of a Pork Product that was supposed to be safe but also partly out of a product they bought from a Petroleum Company who TOLD them it was NOT for use inside humans! But they bought it anyway. I still have pieces of it very tiny because it is much like the plastic milk jugs are made out of it NEVER disintegrates! Not much was known about mesh then except companies were trying to push Dr.s to use these KITS which Dr.s thought they could surely do! Mine was put in 0ne yr before the FDA approved it! Still don\'t know how that happened? So for 12yrs I went to 1 Nut Dr. after another meanwhile having constant childbirth type pain 24/7 not just sitting at first laying did some relief after a while it didn\'t help any. Some Dr.s thought I was an \"emotional\" female. One told me mine had ALL dissolved! just went away! I have 3vials somewhere with growths to prove otherwise. The mesh sling itself had grown as thick as the Dr.s finger he said and wrapped around and around my urethra! NO wonder I couldn\'t sit from DAY ONE! Good news in 2012 the day after the mesh removal I could walk the next day and the last few months it got so bad I had to use a cane! BAD news the non stop pain never got better. SO I again went a 2,000 mile trip in an RV because I could in no way sit down. He gave me many tests that show tiny bits of this mesh are still in my nerves and muscles SO TINY they can never be removed. So I had an Inter-Stem unit put in last summer with 2surgeries. It is attached to my pelvic nerves and muscles like a pacemaker. I have a remote to control the impulses. So I can now sit 1hr for the 1st time in MANY yrs with the InterStem and strong pain pills prescribed I take exactly as told. Doesn\'t sound like much but it means I can go out to eat with my husband and attend a church service now or something not much over 1hr! American Fidelity was OK for paying occasional days off etc. back when I taught. BUT when I became Permanently Disabled they kept lowering my amount of coverage immediately from $2100.00 a month to $1100.00 a month to now $800.00 a month. All because I supposedly had a pre-existing condition. When a faulty piece of crap medical device is put in your body that will break up day one or yrs later that without you being told what can happen or in my case that it WOULD happen that is NOT a pre-existing condition!. Mine had wrapped around and into nerves and muscles and made BIG growths everywhere! Once I got my Teachers Pension they lowered the payment and once I finally got SS DISABILITY after a two yr appeal they lowered it to the 1/4 the coverage they are supposed to pay you the rest of your life! I TOO had them come back and say I owed such and such the months they paid when I got back pay for SS Disability. My lawyer immediately sent them a letter saying how much they owed HER for getting my Social Security Disability Benefits that saved them a LOT in the long run. They get to the point they just stop your benefits until you apply for Social Security! All the sudden after she billed them for all her hours etc. involved in getting me income somehow the bill they were charging which I was paying by not getting any checks for several yrs VANISHED! It was called EVEN! BROTHER! So to anyone who gets billed from them for money they paid you for months you were paid back for pension and or SS Disability be SURE to have your Attorney write them a letter saying what they owe THEM since they were the ones to get you paid a regular check again. There are 70,000 cases now in U.S. District courts against Mesh companies, mostly women but some MEN who got it for hernias. Some day I hope to have enough strength after THAT is over to go back after AF to show them I did NOT have a pre-existing condition and did not LIE on my forms I filled out! They DO pay you for being sick even in the summer so remember that teachers and even on spring break or Christmas break etc. But they will never tell you any of this and their handbook of policies was so complicated even my attorney couldn\'t make heads or tales of it! IT is sickening to pay a company for YRS while you are working but then when you need THEM they try everything to wiggle our of their responsibilities. They have me fill out a re-qualifying form from my physician much more often then SS Disability does! At least ONCE A YR. THEY don\'t care if SS still considers me disabled. They want you to forget or quit trying to get one filled out and then they will cut you off! Or they hope you croak! I know the Dr. gets tired of filling it out and when I tell them I just get $200.00 a month that doesn\'t mean much to many Dr.s but it does ME! I didn\'t go to school many yrs while working and having kids to get a Bachelors and then a Masters after my 1st teaching job to have to stop because of one fateful day in 2001 when I was just 42yrs old! So don\'t believe all their mumbo-jumbo! At least get a lawyer where the first visit is free and ASK?!. It certainly will not hurt! It is amazing after My Attorney sent them a letter saying how much they owed HER how quick their bill to me just went away! EXACT AMOUNT! This isn\'t RETIREMENT when you are mostly Home bound and in pain 24/7! But I try to be thankful for the small things we all take for granted and realize NO amount of money in the world is worth your good health! Hang in there, Retired? TOO Young!

1 more

Gene from St. James Citu, FL says:
October 17, 2013

Insurance Complaint against:
Coverage Type: Homeowners Insurance

  • Underwriting - Premium Too High
  • PolicyHolder Service - Inadequate Service
  • PolicyHolder Service - Incompetent Employees
  • General - I feel abused by this company
People's Insurance is failing to give me credit for a garage door and side entry door to my garage. The insurance inspector claims to have not found any sticker with a rating. He failed to open the doors and check. The house was built in 2007. Current code was established in 2002. The doors are meeting current code as the door manufactures have informed me. I am contemplating litigating this matter.... Read More

Do you think that this is a legit complaint? vote up 0 vote down 0

loading... 1032 more

Previous 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 Next

I have an Insurance Complaint!
Tell your story