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Insurance Complaints - Let your Voice be Heard!

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PATTY from DUNBAR, WV says:
December 26, 2013

Insurance Complaint against: Erie Insurance Group
Coverage Type: Contents Insurance

  • Underwriting - Cancellation
They don't have any problem of relieving the consumer of the cost of insurance however the minute they have to pay claims, they cancel just because they can.... Read More

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Patty from Dunbar, WV says:
December 26, 2013

Insurance Complaint against: Nationwide Mutual Insurance Company
Coverage Type: Auto/Boat/Motorcycle

  • Underwriting - Cancellation
My coverage was cancelled because I would not do an automatic withdraw from my checking account. I also am pissed off about the use of credit report scored to determine the cost of policy premiums in wv, this is bull shit the insurance companies are big rip offs.... Read More

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Edward from York, SC says:
December 26, 2013

Insurance Complaint against: GEICO
Coverage Type: Auto/Boat/Motorcycle

  • PolicyHolder Service - Inadequate Service
  • PolicyHolder Service - Delays/No Response
  • General - I feel abused by this company
On 08/13/2013 I was hit by a drunk driver that has a policy with Geico Auto Insurance. My car damages were under valued and have yet to receive payment for my medical & pain and suffering.... Read More

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Margaret from Stockton, CA says:
December 24, 2013

Insurance Complaint against: Farmers Insurance Group
Coverage Type: Homeowners Insurance

  • General - I feel abused by this company
Farmers Insurance charges me $5.00 a month for paying my bill. They have been doing this for years. Is that legal? - it isn't fair. No other company charges me to pay my bill.... Read More

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Mary from Forest City, NC says:
December 23, 2013

Insurance Complaint against: Nationwide Mutual Insurance Company
Coverage Type: Homeowners Insurance

  • Underwriting - Refusal to Insure
  • Underwriting - Nonreneweal
We have had our house and car since 2006. We have had 2 claims; one for a new roof because of hail damage, another one for a flood caused by a broken water pipe inside the bathroom. Nationwide had cancelled our insurance. We have contacted several companies and they will not insure our house. If the companies cancel policies because people had to use it, why do we need insurance if they are going to cancel it when it is used? That does not make any sense. We paid all that money and they turn around and cancel!!!!!!!!!!!!!!!!!!! We are really upset, our house has to be insured as part of the mortgage. We are retired and our income is very limited. What are we supposed to do????????? Steve and Mary Taub... Read More

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Frank & Susan from BINGHAMTON, NY says:
December 23, 2013

Insurance Complaint against: State Farm Insurance
Coverage Type: Homeowners Insurance

  • Claim Handling - Unsatisfactory Settlement/Offer
  • Claim Handling - Denial of Claim
We have had coverage from State Farm for approximately 30 years. I honestly don't know why we have stayed with them,because on the few occasions we have attempted to put in a claim, there is always some reason it is not covered. The last loss we incurred was when a tenant took it upon herself to butcher our yews. We were told we had a $1000 deductible,and not only that,another $500 if there was no intent. State Farm is a ripoff ! I have noticed State Farm collects those premiums without fail,though. This is fraud as far as I am concerned. You take premiums from people for years,and you never really offer coverage.... Read More

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Bernard from West Melbourne, FL says:
December 22, 2013

Insurance Complaint against: State Farm Insurance
Coverage Type: Auto/Boat/Motorcycle

  • Claim Handling - Denial of Claim
Recently my son stole my car in the middle of the night to go joy riding. He did not have my permission and in fact was forbidden to drive my vehicle. He was excluded as a driver in my State Farm policy. He wrecked my vehicle which was totaled (est value 2 to 3 thousand dollars.) I was called the scene of the accident and filed a charge against my son for vehicle theft. He is currently incarcerated for the charge. I filed a claim with State Farm and was denied compensation, because my son was the driver. I told them he did not have permission to drive the car and had stolen the vehicle yet they still refused to pay my claim. I have been a customer of State Farm for over 40 years (house, auto, boat, motorcycle). My personal driving record is impeccable (no accidents, tickets). I feel that State Farm has treated me unfairly. As a lifelong customer I feel I deserve better treatment.... Read More

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Shelter says:
December 23, 2013 at 1:19 PM

That's State Farm for you.. Be very afraid...

THOMAS from BOYNTON BEACH, FL says:
December 22, 2013

Insurance Complaint against: New York Life Insurance Company
Coverage Type: Life Insurance

  • Marketing & Sales - Misrepresentation
I WAS OFFERED AND ADVISED TO TAKE AN ALUMNI LIFE INSURANCE THRU MY COLLEGE ST PETERS COLLEGE JERSEY CITY NJ. I GRADUTED IN 1974. I HAVE BEEN PAYING FOR 40 YEARS ONLY TO FIND OUT LAST WEEK THAT THE PREMIUMS KEEP GOING UP. THAT FACT I OK.. THE PROBLEM IS THAT THE DEATH BENEFIT DECREASES FROM $20000.00 AT AGE 65 TO $14000.00 AND DECREASES TO $10000.00 AT AGE 70. I HAVE PAID OVER $16000.00 IN PREMIUMS TO THIS POLICY ONLY TO FIND OUT THAT THE ORIGINAL DEATH BENEFIT DECREASES. I WAS DECEIVED IN THE VALIDITY OF THIS PRODUCT. MEYER AND ASSOCIATES 800-635-7801 THRU NY LIFE INSURANCE 914-846-3427... Read More

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Gary from Elwood, NE says:
December 20, 2013

Insurance Complaint against: Shelter Insurance
Coverage Type: Homeowners Insurance

  • Marketing & Sales - Misrepresentation
Last may I changed insurance companies and acquired auto and home owners insurance. Soon I received 3 policies and though I had home owners insurance but got no bills for it.. Went to my agents office the first time and agent wasn't there but was assured by his secretary that he would call the next day, he didn't.. About 3 weeks later I went there again and wanted to know why I didn't get a bill for home owners policy, he didn't have an answer but assured me he would call the next day, again he didn't.. Now abut 3 weeks after the last visit I am wondering if I even have a home owners policy.. I was sent 3 policies but after looking at them closer they are for my 2 vehicles and one motorcycle. NO home owners policy, I know he new I wanted one because I seen him at my house looking around and now he is refusing to call me.. Did he just forget (I don't think so) or is he trying to pull a fast one??? Johnson Lake, NE... Read More

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Name Witheld due to Health Care Privacy from Baton Rouge, LA says:
December 20, 2013

Insurance Complaint against: Humana
Coverage Type: Health Insurance

  • PolicyHolder Service - Inadequate Service
  • PolicyHolder Service - Incompetent Employees
  • Marketing & Sales - Misrepresentation
I got dental ins. and when I went to the dentist none of the things they told me was covered wasn't. Then when I called to get removed from plan I was told I had to do it in writing.... Read More

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