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Insurance Complaints - Let your Voice be Heard!

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gwendolyn from pensacola, FL says:
January 09, 2013

Insurance Complaint against: General Direct Insurance
Coverage Type: Auto/Boat/Motorcycle

  • PolicyHolder Service - Denied Access to Services
  • Claim Handling - Delays upon Delays
I have insurance with Diredt Insurance co. 1281 Murfreesboro Pike Nashville, Tx 37217-2423 Police Number 09FLAD399660157, i have full coverage my car has been in need of repair since Dec. 27 2012 i am having problem getting repairs done, i call the whole Christmas Holidays No returns phones call. i took in upon my self to contact the office concerning the problem i was told to contact Joe Lander who was very rule me, was handling my paper work he referral me to susan @8004031077 #6077 she us rule because i left several messages for some one to conctact me because i wasn't getting a good understanding about my repairs. i had a different claim on the same car at different times i'm concern about the rear repair on my 2007 Jetta which i have insurance with Direct Co. the other repair was taken care by another company. I only want to know why it's taking so long to get the car repair and i fell that im not being treated fairley i have 2 estimate from the company i want to get my car repair and not ride around in a beat up car an i pay my insurance.i was told that thay don't know when the repairs will get done.i can give more detail about the verable. i have LIAB,MP,CM,TR,CL,PIP,UM.AD.... Read More

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Name Witheld due to Health Care Privacy from ST. PETERS, MO says:
January 09, 2013

Insurance Complaint against: Anthem
Coverage Type: Health Insurance

  • Underwriting - Premium Too High
  • Underwriting - Cancellation
  • Underwriting - Nonreneweal
We have been insured with Anthem for over 15 years, we have a small business husband and 2 sons. My sons cancelled thier Insurance effective 10/1/12 (they didnt care for this insurance) but I made my premium in which they charge $1430.91 per month just for my husband and myself. I made my payments and they cancelled my Insurance because I didnt pay my sons Insurance even though they were not being Insured. Anthem said I had to pay for them and they would give me a refund later. Why would I pay for Insurance on someone not being covered. For the amount of money we pay for per month they pay nothing. My husband had colonoscopy couple of years ago and had stints checked they payed nothing because they dont cover prevetative. This Insurance is absolutely horrible. All the money I have paid this Insurance company and this is how they are able to treat people.... Read More

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ELAINE from HOLBROOK, NY says:
January 09, 2013

Insurance Complaint against: MetLife
Coverage Type: Life Insurance

  • PolicyHolder Service - Inadequate Reimbursement
  • Marketing & Sales - Misleading Advertising
  • Marketing & Sales - Misrepresentation
  • General - I feel abused by this company
I've been insured by Met Life for over 30 years. When I first purchased the policy I was led to believe that it was a 20 payment life policy. I didn't learn until much later that the policy is a full life policy. I was sold on this policy because so many promises were made that I should of realized that it was too good to be true. When I originally bought the policy the monthly premiums were 46.00 and now I'm a senior citizen on a fixed income and the premiums have grown to $162.00 month. The salesman told me when I purchased the insurance that unlike other policies, as I grow older the premiums would decease each month instead of increasing like other insurance companies. I did report their false promises to the NYS life insurance agency and was awarded 2500.00 but when they sent the money to Met instead of forwarding the award to me they put it in an accumulation fund. I called and told them that the award was their punishment for false advertising and that I wanted it forwarded to me. They did send me the award but they also reduced the face value of my policy. Instead of having a $50,000 policy, I now have a policy of 47500.... Read More

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Name Witheld due to Health Care Privacy from Wilton, CT says:
January 09, 2013

Insurance Complaint against: Humana
Coverage Type: Health Insurance

  • PolicyHolder Service - Inadequate Service
  • PolicyHolder Service - Incompetent Employees
  • PolicyHolder Service - Delays/No Response
I call Humana to find the cost of a drug and also to compare their cost for alternative drugs to treat my "problem:. My doctor hasrecomended that I may use the drug which is cheapest. My expereince with Humana is that they never give a consistent response so I call multiple times to make sure that the response is onsistent. That way I could be sure that the price quoted is correct Each time I call, I get a different price ranging from $999 to $371 per year for one drug i asked about. Thei telephone representatives are not consistent. Therefore.I am at loss of how to make a decison... Read More

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william from westerly, RI says:
January 08, 2013

Insurance Complaint against: Progressive
Coverage Type: Auto/Boat/Motorcycle

  • PolicyHolder Service - Incompetent Employees
  • PolicyHolder Service - Delays/No Response
  • PolicyHolder Service - Denied Access to Services
  • PolicyHolder Service - Abusive Service
  • PolicyHolder Service - Unfair Negotiation
  • Claim Handling - Rude/Abusive Adjuster
  • Claim Handling - Denial of Claim
  • Claim Handling - Unjustified Accusations
  • Marketing & Sales - High Pressure Tactics
  • General - I feel abused by this company
emotionally abused,2cd wk. now,looseing sleep,depressed,not to mention,progressive refused to look at my cars damage,and said i was 100% at fault,probly because i only have liability on my 1998 bmw,other punk hit me and said i hit him cheek to cheek drivers side of car corner,hood fender headlightsand lots of hidden damage probly totaled,and truck drivers frontcorner dent on bumper.only.oh thats rite he's got colision.my wife only other witness. i begged these blood suckers to only look at my car,to show some truth as to help prove, what had happened. my agent even said theyre suppose to look and take pictures.but no they never did.and railroaded me. PIECES of work all of them.Snotty bastards. have all the facts both cars essentrail to straight at scene I was at a stop on my side of road when he road up on us. boaght car cheap 3900.put over 6000. in new parts before accident have all the reciepts.now iam forced to fix myself,so so very mad and disapointed.will be dropping the jerks at end of policy feb. anyone willing to help willing to help prove my case be willing to give half all money recovered,,at progressives cost,and other driver envoled. HAPPY NEW YEARS P.s. Hate lyers and thiefs Have police reports and ... Read More

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Name Witheld due to Health Care Privacy from Fremont, CA says:
January 08, 2013

Insurance Complaint against: Aetna
Coverage Type: Health Insurance

  • PolicyHolder Service - Incompetent Employees
  • PolicyHolder Service - Delays/No Response
I had a bad 2011.... I totalled my vehicle and later that year was hospitalized for an autoimmune condition that rendered me a quadriplegic. These were COMPLETELY UNRELATED INCIDENTS. Somehow Aetna attached my medical claim to the car accident. On the day after the accident I had a physical and was pronounced healthy and good to go. This one visit should have cost me $48.00 Fast forward 5 months. On Labor day weekend, I rapidly become weak and then am paralyzed from the neck down (I can still breathe and am not incontinent). It takes several months to recover. In the meantime, I am receiving bills from my medical providers for the parts not covered by insurance. I pay each as I get it. Fast forward to December 2012... I get a letter from Rawlings, who I later find out is a collection agent hired by Aetna to get $5660.00 from me or AAA. At the same time I receive a check from AAA for $5000.00. This is wierd, I take a close look at the paperwork and see what has happened. Aetna screwed up and applied the illnes claims to the auto accident claims. 2 phone calls later, one to Rawlings and one to AAA and everyone is on the same page. I void the AAA check and Rawlings says to do that and they will send me a letter ... Read More

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ali from hollis, NY says:
January 07, 2013

Insurance Complaint against: GEICO
Coverage Type: Auto/Boat/Motorcycle

  • Claim Handling - Rude/Abusive Adjuster
  • Claim Handling - Delays upon Delays
  • Claim Handling - Unsatisfactory Settlement/Offer
  • Claim Handling - Unjustified Accusations
  • Marketing & Sales - Misrepresentation
  • General - I feel abused by this company
hi, i was driving my car and i took exit from Blet pkwy which is Merrick rd and there is a stop sign i stoped there and looking for clearence and an other car came and hit my car from the back " probbably he wasn't aware from stop sign or may be on the phone " i get out of my car and he goes like Why r u taking too long i told him untill i wont see clear i can't porceed and after that i was about to call Police and he offered me please dont call Police i will fix ur damadge I took all his inofrmation " registeration and insurance information and all possible pictures" and he said tomorrow i will b fixing your car so i said ok, next day when i called him he refuesed to fix my car so i called my insureance company and told him exactly what hapend and insurence company said You dont hv any evidence and the other party is saying u Back up car and hitted him on front however nothing like that happend. he made up all story and fake Witness i also provied Insurance company text messageing in which other person stating " meet me at bodyshop and i hv parts in my car and also asking Why did u call insurance" i did provide all these messages to Geico but they dont want to listen to me and said we can't cover ur collison and we all ready ma... Read More

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Name Witheld due to Health Care Privacy from Russellville, AR says:
January 07, 2013

Insurance Complaint against: Blue Cross and Blue Shield Association
Coverage Type: Health Insurance

  • PolicyHolder Service - Incompetent Employees
  • General - I feel abused by this company
Because I turned 60 Bluecross upped my insurance $300. per month just for me on top of the outrageous amt I already paid, so I went with another company but leaving my husband on the policy they wouldnt drop me until I proved to them I had other coverage and fill out their proper papers which I did everything they asked then an employee to bluecross said to be sure not to be charged for the month of Jan he was going to cancel my autodraft and then bluecross would send me a bill for the new amnt for my husband and then we start a new draft for the new amnt, sounds easy doesn't it well it wasn't the status dept didnt do their job and bluecross sent me a 3 month bill for $3,000.00 for both of us and if not paid my husband would be cancelled too but he can't get other coverage because of a heart stent. too bad for us and its just wrong I did what they asked when they asked and they didn't do their part and now we are screwed by an insurance company imagine that!... Read More

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Name Witheld due to Health Care Privacy from Russellville, AR says:
January 07, 2013

Insurance Complaint against: Blue Cross and Blue Shield Association
Coverage Type: Health Insurance

  • PolicyHolder Service - Incompetent Employees
  • General - I feel abused by this company
Because I turned 60 Bluecross upped my insurance $300. per month just for me on top of the outrageous amt I already paid, so I went with another company but leaving my husband on the policy they wouldnt drop me until I proved to them I had other coverage and fill out their proper papers which I did everything they asked then an employee to bluecross said to be sure not to be charged for the month of Jan he was going to cancel my autodraft and then bluecross would send me a bill for the new amnt for my husband and then we start a new draft for the new amnt, sounds easy doesn't it well it wasn't the status dept didnt do their job and bluecross sent me a 3 month bill for $3,000.00 for both of us and if not paid my husband would be cancelled too but he can't get other coverage because of a heart stent. too bad for us and its just wrong I did what they asked when they asked and they didn't do their part and now we are screwed by an insurance company imagine that!... Read More

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morton from boynton beach, FL says:
January 07, 2013

Insurance Complaint against: Allstate
Coverage Type: Auto/Boat/Motorcycle

  • Underwriting - Premium Too High
my pip premium for the last six months was $93.16.I just got my renewal policy for the next six months.The pip premium is $135.89!!what did I do wrong.I have been hearing for months that the pip premium would "maybe"go down..I guess somebody does not like me....make sure we vote for Charlie in the upcoming gubernatorial election!!Remember the old saying,"if u can't fight them,join them".Where do I sign up?... Read More

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I have an Insurance Complaint!
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