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Name Witheld due to Health Care Privacy from Wilton, CT says:
January 09, 2013

Insurance Complaint against: Humana
Coverage Type: Health Insurance

  • PolicyHolder Service - Inadequate Service
  • PolicyHolder Service - Incompetent Employees
  • PolicyHolder Service - Delays/No Response
I call Humana to find the cost of a drug and also to compare their cost for alternative drugs to treat my "problem:. My doctor hasrecomended that I may use the drug which is cheapest. My expereince with Humana is that they never give a consistent response so I call multiple times to make sure that the response is onsistent. That way I could be sure that the price quoted is correct Each time I call, I get a different price ranging from $999 to $371 per year for one drug i asked about. Thei telephone representatives are not consistent. Therefore.I am at loss of how to make a decison... Read More

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william from westerly, RI says:
January 08, 2013

Insurance Complaint against: Progressive
Coverage Type: Auto/Boat/Motorcycle

  • PolicyHolder Service - Incompetent Employees
  • PolicyHolder Service - Delays/No Response
  • PolicyHolder Service - Denied Access to Services
  • PolicyHolder Service - Abusive Service
  • PolicyHolder Service - Unfair Negotiation
  • Claim Handling - Rude/Abusive Adjuster
  • Claim Handling - Denial of Claim
  • Claim Handling - Unjustified Accusations
  • Marketing &
emotionally abused,2cd wk. now,looseing sleep,depressed,not to mention,progressive refused to look at my cars damage,and said i was 100% at fault,probly because i only have liability on my 1998 bmw,other punk hit me and said i hit him cheek to cheek drivers side of car corner,hood fender headlightsand lots of hidden damage probly totaled,and truck drivers frontcorner dent on bumper.only.oh thats rite he's got colision.my wife only other witness. i begged these blood suckers to only look at my car,to show some truth as to help prove, what had happened. my agent even said theyre suppose to look and take pictures.but no they never did.and railroaded me. PIECES of work all of them.Snotty bastards. have all the facts both cars essentrail to straight at scene I was at a stop on my side of road when he road up on us. boaght car cheap 3900.put over 6000. in new parts before accident have all the reciepts.now iam forced to fix myself,so so very mad and disapointed.will be dropping the jerks at end of policy feb. anyone willing to help willing to help prove my case be willing to give half all money recovered,,at progressives cost,and other driver envoled. HAPPY NEW YEARS P.s. Hate lyers and thiefs Have police reports and ... Read More

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Name Witheld due to Health Care Privacy from Fremont, CA says:
January 08, 2013

Insurance Complaint against: Aetna
Coverage Type: Health Insurance

  • PolicyHolder Service - Incompetent Employees
  • PolicyHolder Service - Delays/No Response
I had a bad 2011.... I totalled my vehicle and later that year was hospitalized for an autoimmune condition that rendered me a quadriplegic. These were COMPLETELY UNRELATED INCIDENTS. Somehow Aetna attached my medical claim to the car accident. On the day after the accident I had a physical and was pronounced healthy and good to go. This one visit should have cost me $48.00 Fast forward 5 months. On Labor day weekend, I rapidly become weak and then am paralyzed from the neck down (I can still breathe and am not incontinent). It takes several months to recover. In the meantime, I am receiving bills from my medical providers for the parts not covered by insurance. I pay each as I get it. Fast forward to December 2012... I get a letter from Rawlings, who I later find out is a collection agent hired by Aetna to get $5660.00 from me or AAA. At the same time I receive a check from AAA for $5000.00. This is wierd, I take a close look at the paperwork and see what has happened. Aetna screwed up and applied the illnes claims to the auto accident claims. 2 phone calls later, one to Rawlings and one to AAA and everyone is on the same page. I void the AAA check and Rawlings says to do that and they will send me a letter ... Read More

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ali from hollis, NY says:
January 07, 2013

Insurance Complaint against: GEICO
Coverage Type: Auto/Boat/Motorcycle

  • Claim Handling - Rude/Abusive Adjuster
  • Claim Handling - Delays upon Delays
  • Claim Handling - Unsatisfactory Settlement/Offer
  • Claim Handling - Unjustified Accusations
  • Marketing & Sales - Misrepresentation
  • General - I feel abused by this company
hi, i was driving my car and i took exit from Blet pkwy which is Merrick rd and there is a stop sign i stoped there and looking for clearence and an other car came and hit my car from the back " probbably he wasn't aware from stop sign or may be on the phone " i get out of my car and he goes like Why r u taking too long i told him untill i wont see clear i can't porceed and after that i was about to call Police and he offered me please dont call Police i will fix ur damadge I took all his inofrmation " registeration and insurance information and all possible pictures" and he said tomorrow i will b fixing your car so i said ok, next day when i called him he refuesed to fix my car so i called my insureance company and told him exactly what hapend and insurence company said You dont hv any evidence and the other party is saying u Back up car and hitted him on front however nothing like that happend. he made up all story and fake Witness i also provied Insurance company text messageing in which other person stating " meet me at bodyshop and i hv parts in my car and also asking Why did u call insurance" i did provide all these messages to Geico but they dont want to listen to me and said we can't cover ur collison and we all ready ma... Read More

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Name Witheld due to Health Care Privacy from Russellville, AR says:
January 07, 2013

Insurance Complaint against: Blue Cross and Blue Shield Association
Coverage Type: Health Insurance

  • PolicyHolder Service - Incompetent Employees
  • General - I feel abused by this company
Because I turned 60 Bluecross upped my insurance $300. per month just for me on top of the outrageous amt I already paid, so I went with another company but leaving my husband on the policy they wouldnt drop me until I proved to them I had other coverage and fill out their proper papers which I did everything they asked then an employee to bluecross said to be sure not to be charged for the month of Jan he was going to cancel my autodraft and then bluecross would send me a bill for the new amnt for my husband and then we start a new draft for the new amnt, sounds easy doesn't it well it wasn't the status dept didnt do their job and bluecross sent me a 3 month bill for $3,000.00 for both of us and if not paid my husband would be cancelled too but he can't get other coverage because of a heart stent. too bad for us and its just wrong I did what they asked when they asked and they didn't do their part and now we are screwed by an insurance company imagine that!... Read More

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Name Witheld due to Health Care Privacy from Russellville, AR says:
January 07, 2013

Insurance Complaint against: Blue Cross and Blue Shield Association
Coverage Type: Health Insurance

  • PolicyHolder Service - Incompetent Employees
  • General - I feel abused by this company
Because I turned 60 Bluecross upped my insurance $300. per month just for me on top of the outrageous amt I already paid, so I went with another company but leaving my husband on the policy they wouldnt drop me until I proved to them I had other coverage and fill out their proper papers which I did everything they asked then an employee to bluecross said to be sure not to be charged for the month of Jan he was going to cancel my autodraft and then bluecross would send me a bill for the new amnt for my husband and then we start a new draft for the new amnt, sounds easy doesn't it well it wasn't the status dept didnt do their job and bluecross sent me a 3 month bill for $3,000.00 for both of us and if not paid my husband would be cancelled too but he can't get other coverage because of a heart stent. too bad for us and its just wrong I did what they asked when they asked and they didn't do their part and now we are screwed by an insurance company imagine that!... Read More

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morton from boynton beach, FL says:
January 07, 2013

Insurance Complaint against: Allstate
Coverage Type: Auto/Boat/Motorcycle

  • Underwriting - Premium Too High
my pip premium for the last six months was $93.16.I just got my renewal policy for the next six months.The pip premium is $135.89!!what did I do wrong.I have been hearing for months that the pip premium would "maybe"go down..I guess somebody does not like me....make sure we vote for Charlie in the upcoming gubernatorial election!!Remember the old saying,"if u can't fight them,join them".Where do I sign up?... Read More

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Jacquelyn from Orange City, FL says:
January 07, 2013

Insurance Complaint against: State Farm Insurance
Coverage Type: Homeowners Insurance

  • Underwriting - Premium Too High
  • Underwriting - Cancellation
  • General - I feel abused by this company
Have had homeowners policy since purchasing my house in 2005. I had moved from this house to another property a few miles away. I received a call from the insurance agent a few months ago--don't remember exactly when, sometime in September or October, I think--telling me that State Farm does not cover homes that are not occupied by the homeowner. I told them that I was planning to move back into the house in the near future. They said I would need to prove that I was living there by 12/13/12 or my policy would be cancelled. I moved into the house in the first week of November. They wanted an electric bill showing that my electric usage was increased to prove that I occupied the home. I brought this to the office. Then they said that they really needed 2 months bills, so I took them one that showed 2 months of increased electric usage. Then they said that the underwriters would not re-instate my coverage because my homestead exemption was still on the other house. Meanwhile they cancelled by coverage and notified my mortgage company, so that I now have no homeowner's insurance. Also, they sent me a check dated October 16, 2012, which is identified as a refund on my homeowners policy premium, but at that time they were ... Read More

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semi expert says:
January 11, 2013 at 9:32 AM

get a better company, or better yet if if ? you can find a competent agent ? he shoild be able to help you. turn in a complaint to the insurance commissioner in your state in writing. the insurance company has to respond. also call a public insurance adjuster and ask him his experiance as to what companies tret the insured decently..

Chris from Costa Mesa, CA says:
January 06, 2013

Insurance Complaint against: Farmers Insurance Group
Coverage Type: Auto/Boat/Motorcycle

  • General - I feel abused by this company
I've had Auto (3 vehicles)and Homeowners insurance through Farmers insurance for over 30 years with no accidents or tickets on my record. Now because of a traffic ticket (not stopping at a stop sign which was hidden in the branches of a tree in another state) my insurance premium has been raised by $400 annually. According to our agent the good driver rating has been removed because of this one incident (which did not cost Farmers a dime). It is infuriating since I pay high premiums for insurance and then when there is one incident as this the rates are increased even more. I think this is an unfair practice and believe me I am shopping around for another insurance company.... Read More

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Promise Insurance says:
February 5, 2013 at 4:33 PM

You should try contacting Dennis Rosene State Farm Agent in Newport Beach. He is a stand-up State Farm Agent and does great things for his clients. Bring your home to him as well and you get a really nice discount. 949-645-6000.

Chris from Costa Mesa, CA says:
January 06, 2013

Insurance Complaint against: Farmers Insurance Group
Coverage Type: Auto/Boat/Motorcycle

  • General - I feel abused by this company
I've had Auto (3 vehicles)and Homeowners insurance through Farmers insurance for over 30 years with no accidents or tickets on my record. Now because of a traffic ticket (not stopping at a stop sign which was hidden in the branches of a tree in another state) my insurance premium has been raised by $400 annually. According to our agent the good driver rating has been removed because of this one incident (which did not cost Farmers a dime). It is infuriating since I pay high premiums for insurance and then when there is one incident as this the rates are increased even more. I think this is an unfair practice and believe me I am shopping around for another insurance company.... Read More

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