Lewis
from
Mill Valley, CA says:
November 29, 2013
Insurance Complaint against: Farmers Insurance Group
Coverage Type: Homeowners Insurance
- Underwriting - Premium Too High
- PolicyHolder Service - Inadequate Service
- PolicyHolder Service - Incompetent Employees
- PolicyHolder Service - Delays/No Response
- General - I feel abused by this company
Farmers is terrible. I have been a loyal customer for 28 years 10 years on condo insurance and 18 years on my home. I have been recently increased from $1850 to $4630 without having a claim. NOTHING has changed about my house and there have been no fires, claims or change in the house. When I first learned of the change, I called the office of my agent Andy Yee and was told that it was probably a mistake. I was told that someone would write me back. NO ONE ever called back. I received the bill without explanation. This is POOR customer service and Farmers has certainly made money off me with my home insurance. I also have 2 cars and umbrella liability coverage with them. There is NO LOYALTY to customers and very poor service.
I have canceled my policies and reported this to consumer reports as well as other agencies that rate insurance.
TERRIBLE SERVICE and would never use Farmers again....
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Jennifer
from
Ypsilanti, MI says:
November 27, 2013
Insurance Complaint against: Swiss Re
Coverage Type: Auto/Boat/Motorcycle
- PolicyHolder Service - Inadequate Service
- PolicyHolder Service - Incompetent Employees
- PolicyHolder Service - Delays/No Response
- PolicyHolder Service - Abusive Service
- Claim Handling - Delays upon Delays
I had an auto accident and have been getting reimbursed for my prescriptions due the accident. Even after Walgreens faxes the info over to the person handling my claim, Angela Murphy, or Karen Calis, I still don't get the checks. When I call to check on when they are sending the payment, they have all kinds of excuses why the check hasn't been sent. Its the same info month after month and they still hold off on sending the payments! What can I do before I have to get a lawyer?...
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Maria
from
chicago, IL says:
November 25, 2013
Insurance Complaint against:
Coverage Type: Liability Insurance
- PolicyHolder Service - Delays/No Response
- Claim Handling - Delays upon Delays
- Claim Handling - Denial of Claim
Almost 2 years ago i got into an accident with another vehicle i was coming out a Walgreen turning left and i didn't see this other car coming straight and i hit her we exchanged information and she said they would be in contact with me. I then went to police station to report everything they said if there was no injury to a person then there doesn't have to be a report. The next day i went to my insurance company MAGNUM INSURANCE which is an agency (at the time i wasn't aware of so) to report the accident gave them all information drew a picture of the accident. They then told me they had everything under control so i left it as is. after a while American Family which is the insurance the lady had called me to also get information which i gave and that was that didn't hear from them again. almost a year later the doorbell rings, it was a police offer telling me i had just been served and gave me a paper. It read that i was to be summoned to court because i failed to pay for the damages of the car. A couple days later my mom took that paper back to magnum to see what they were talking about because our understanding was they had already "took care" of everything they then took the paper made copies and said i didn't have to go to ...
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Lynn
from
South Lake Tahoe, CA says:
November 25, 2013
Insurance Complaint against: Allstate
Coverage Type: Auto/Boat/Motorcycle
- PolicyHolder Service - Inadequate Service
I purchased Allstate auto insurance for three vehicles on-line and paid two months in advance. I recieved temporary insurance cards and they said they would send the permanent ones. Instead I got a huge package requesting a ton of information, which I sent in as requested. Weeks later, I hadn't heard a word, so I called the local agent they assigned me on-line. They looked my policy up, told me that I had two more pieces of paperwork to submit, which I immediately faxed in. Weeks later, still no word, other than an e-mail about my next payment due date. The payment was for the amount I had agreed to. Weeks later, a packet arrives. Allstate had dropped my high school daughters car insurance on her vehicle back to the day I had purchased the insurance without any notification...essentially, the car had been uninsured for two months without us knowing it. They then increased my policy going back the two months as well. I cancelled immediately but they are insisting I owe them the increase in the policy, regardless of their absolutely horrible customer service and their complete lack of regard for the law....
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THOMAS
from
IRWIN, PA says:
November 25, 2013
Insurance Complaint against: Fidelity
Coverage Type: Life Insurance
- Claim Handling - Unsatisfactory Settlement/Offer
- Claim Handling - Denial of Claim
MY DUAUGHTER PAYED FOR HER FUNERAL ADVANTAGE WITH LINCOLN HERITAGE INSURANCE,BUT BECAUSE OF HER DEATH THREE DAYS LATER THEY REFUSE TO PAY FOR HER FUNERAL...
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Bernard
from
Annandale, KY says:
November 23, 2013
Insurance Complaint against: Liberty Mutual
Coverage Type: Business Insurance
- Claim Handling - Denial of Claim
Back in May I broke my tooth on a bone. We were to settle, but at the last minute they lied and said we did not get the Bone, They got the bone and also got the rest is my teeth because of the damge that was done, and the Dentist had to pull all my lower lower teeth. All I asked for was $1,250.00 to be fair. There were several people handling my problem. They admitted the problem, and I also forwarded the Dentist,s the Xrays and papers to go along with it.
I would think that because they lied, I should receive more comepensation. This is ridiculous. 612-222-5643
Yours truly,
Bernard R. Garthe
8909 Linn Ave NW Box 502
Annandale, MN 55302
Liberty Mutual Insurance
Hoffman Estates
Box 7214
London, KY 40742...
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Angel
from
Roanoke, VA says:
November 23, 2013
Insurance Complaint against: Alfa Homeowners
Coverage Type: Auto/Boat/Motorcycle
- Underwriting - Refusal to Insure
- Claim Handling - Rude/Abusive Adjuster
Alpha auto insurance is the Worst to deal with every time I called them it was a 12-20 min wait until I got any one on the phone and when u do get through u still have to leave a message and then they'll call u back so after they give u the run around and they try to over talk u .My auto insurance person was "" Chad Simmons" The worst adjuster ever of them all he wasn't trying to help me get my car fixed and I went to court over the accident I was found not guilty that that accident was not my fault and he still payed the other person 1300 for absolutely nothing this was on 9-9-2013 . Now for this reason I have now look for another company I should have stuck with Omni ....
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Name Witheld due to Health Care Privacy
from
waynesboro, MS says:
November 22, 2013
Insurance Complaint against: UnitedHealth Group
Coverage Type: Health Insurance
- Claim Handling - Denial of Claim
hi I have a problem, I have health ins. with united health care, my wife is covered under me, she also has ins. with APWU, and I am covered under her, so we both have two ins. but the problem is that she has a brain tumor, and in need of a lot of medication, her ins. is primary, and seizure medication is very expensive, her ins (APWU)did their part, but United health care denied to pay anything, and my part for just part of a month was 113.00 and a full month was 200.00, I think that united health care should at least pick up some of the payment, thank you...
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normand
from
Belvidere, TN says:
November 21, 2013
Insurance Complaint against: Blue Cross and Blue Shield Association
Coverage Type: Renters
- Underwriting - Premium Too High
- Underwriting - Unfair Surcharge
- PolicyHolder Service - Denied Access to Services
scheduled for stress test for heart issues,history of heart disease,arrived @ hospital registration,was explained options on financial responsibility,test was totaled @ 10,200 dollars,because of having PPO (ins. type)total was reduced to 7,900 of which ins.will pay 6,700 leaving me with out of pocket 1,200,if I paid it that day it would be reduced to 780 dollars.asked if I waited 30 days to pay,they said then it would be 1,200 dollars.If they can discount the total 2,300 and the out of pocket 420 dollars,why can't they eliminate out of pocket for patients. I pay 4,000 a year for insurance plus 3,000 in deductibles. I am 60 years old w/a wife that is by-polar. Worked all my life trying to save for retirement only to pay out of pocket to stay ALIVE.Thank you insurance and healthcare providers....
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antoinette
from
macon, GA says:
November 19, 2013
Insurance Complaint against: Globe Insurance Company of Oklahoma
Coverage Type: Life Insurance
- PolicyHolder Service - Delays/No Response
- Claim Handling - Delays upon Delays
I received a letter in the mail yesterday stating that my bank had not paid my premium. I had called globe on the 7th of the month and gave them my new Debit card number so they would not make a mistake and charge the amount to the old card number,but that is what happened and I have been unsuccessful in contacting them to get things straightened out. I have been put on hold several times for long periods. I only have a minute phone and when the number is not toll free I am charged 10cents per minute, which can mount up very quickly....
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1030 more
I have an Insurance Complaint!
December 18, 2013 at 6:14 PM
Hey Maria, I can help you obtain legal representation without high fees and retainers. E-mail me at shawn@promiseinsurance.com.