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Insurance Complaints - Let your Voice be Heard!

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Lynn from South Lake Tahoe, CA says:
November 25, 2013

Insurance Complaint against: Allstate
Coverage Type: Auto/Boat/Motorcycle

  • PolicyHolder Service - Inadequate Service
I purchased Allstate auto insurance for three vehicles on-line and paid two months in advance. I recieved temporary insurance cards and they said they would send the permanent ones. Instead I got a huge package requesting a ton of information, which I sent in as requested. Weeks later, I hadn't heard a word, so I called the local agent they assigned me on-line. They looked my policy up, told me that I had two more pieces of paperwork to submit, which I immediately faxed in. Weeks later, still no word, other than an e-mail about my next payment due date. The payment was for the amount I had agreed to. Weeks later, a packet arrives. Allstate had dropped my high school daughters car insurance on her vehicle back to the day I had purchased the insurance without any notification...essentially, the car had been uninsured for two months without us knowing it. They then increased my policy going back the two months as well. I cancelled immediately but they are insisting I owe them the increase in the policy, regardless of their absolutely horrible customer service and their complete lack of regard for the law.... Read More

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THOMAS from IRWIN, PA says:
November 25, 2013

Insurance Complaint against: Fidelity
Coverage Type: Life Insurance

  • Claim Handling - Unsatisfactory Settlement/Offer
  • Claim Handling - Denial of Claim
MY DUAUGHTER PAYED FOR HER FUNERAL ADVANTAGE WITH LINCOLN HERITAGE INSURANCE,BUT BECAUSE OF HER DEATH THREE DAYS LATER THEY REFUSE TO PAY FOR HER FUNERAL... Read More

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Bernard from Annandale, KY says:
November 23, 2013

Insurance Complaint against: Liberty Mutual
Coverage Type: Business Insurance

  • Claim Handling - Denial of Claim
Back in May I broke my tooth on a bone. We were to settle, but at the last minute they lied and said we did not get the Bone, They got the bone and also got the rest is my teeth because of the damge that was done, and the Dentist had to pull all my lower lower teeth. All I asked for was $1,250.00 to be fair. There were several people handling my problem. They admitted the problem, and I also forwarded the Dentist,s the Xrays and papers to go along with it. I would think that because they lied, I should receive more comepensation. This is ridiculous. 612-222-5643 Yours truly, Bernard R. Garthe 8909 Linn Ave NW Box 502 Annandale, MN 55302 Liberty Mutual Insurance Hoffman Estates Box 7214 London, KY 40742... Read More

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Angel from Roanoke, VA says:
November 23, 2013

Insurance Complaint against: Alfa Homeowners
Coverage Type: Auto/Boat/Motorcycle

  • Underwriting - Refusal to Insure
  • Claim Handling - Rude/Abusive Adjuster
Alpha auto insurance is the Worst to deal with every time I called them it was a 12-20 min wait until I got any one on the phone and when u do get through u still have to leave a message and then they'll call u back so after they give u the run around and they try to over talk u .My auto insurance person was "" Chad Simmons" The worst adjuster ever of them all he wasn't trying to help me get my car fixed and I went to court over the accident I was found not guilty that that accident was not my fault and he still payed the other person 1300 for absolutely nothing this was on 9-9-2013 . Now for this reason I have now look for another company I should have stuck with Omni .... Read More

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Name Witheld due to Health Care Privacy from waynesboro, MS says:
November 22, 2013

Insurance Complaint against: UnitedHealth Group
Coverage Type: Health Insurance

  • Claim Handling - Denial of Claim
hi I have a problem, I have health ins. with united health care, my wife is covered under me, she also has ins. with APWU, and I am covered under her, so we both have two ins. but the problem is that she has a brain tumor, and in need of a lot of medication, her ins. is primary, and seizure medication is very expensive, her ins (APWU)did their part, but United health care denied to pay anything, and my part for just part of a month was 113.00 and a full month was 200.00, I think that united health care should at least pick up some of the payment, thank you... Read More

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normand from Belvidere, TN says:
November 21, 2013

Insurance Complaint against: Blue Cross and Blue Shield Association
Coverage Type: Renters

  • Underwriting - Premium Too High
  • Underwriting - Unfair Surcharge
  • PolicyHolder Service - Denied Access to Services
scheduled for stress test for heart issues,history of heart disease,arrived @ hospital registration,was explained options on financial responsibility,test was totaled @ 10,200 dollars,because of having PPO (ins. type)total was reduced to 7,900 of which ins.will pay 6,700 leaving me with out of pocket 1,200,if I paid it that day it would be reduced to 780 dollars.asked if I waited 30 days to pay,they said then it would be 1,200 dollars.If they can discount the total 2,300 and the out of pocket 420 dollars,why can't they eliminate out of pocket for patients. I pay 4,000 a year for insurance plus 3,000 in deductibles. I am 60 years old w/a wife that is by-polar. Worked all my life trying to save for retirement only to pay out of pocket to stay ALIVE.Thank you insurance and healthcare providers.... Read More

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antoinette from macon, GA says:
November 19, 2013

Insurance Complaint against: Globe Insurance Company of Oklahoma
Coverage Type: Life Insurance

  • PolicyHolder Service - Delays/No Response
  • Claim Handling - Delays upon Delays
I received a letter in the mail yesterday stating that my bank had not paid my premium. I had called globe on the 7th of the month and gave them my new Debit card number so they would not make a mistake and charge the amount to the old card number,but that is what happened and I have been unsuccessful in contacting them to get things straightened out. I have been put on hold several times for long periods. I only have a minute phone and when the number is not toll free I am charged 10cents per minute, which can mount up very quickly.... Read More

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Name Witheld due to Health Care Privacy from sound beach, NY says:
November 18, 2013

Insurance Complaint against: EmblemHealth
Coverage Type: Health Insurance

  • PolicyHolder Service - Inadequate Service
this weekend after seeing my doctor about an internal bleeding issue I was told by my md he wanted me to get a cat scan immediately. My insurance is emblem health HIP prime HMO my doctor who is in their plan put in a referral to zwanger pesiri we got an approval but they needed a specific approval for them and even though i have used them for 5yrs happily and they are 10 min from the office we were told by Health Care Partnerships who apparently administers my plan they refused to approve zwanger even though they are a HIP/Emblem provider. forcing me to go to a plan that had an office open in bayshore but i had to get there by 1130 it was 11am and i was in miller place i practically killed myself trying to get there. i raced to get there arriving at 1138 the provider gave me a hard time after making me wait 5 minutes starting out telling me i got there to late to be seen it was 1145 and she had to go to the other side and they couldnt guarantee me services but would try to see me in an hour and a half maybe. I left angry frustrated and clearly dissatisfied with everything that happened other than my primary who was very good i am now on the phone for 30 min trying to resolve the issue but just wanted to give people a heads up ab... Read More

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Dwaun from Cape Girardeau, MO says:
November 14, 2013

Insurance Complaint against: AAA Missouri
Coverage Type: Auto/Boat/Motorcycle

  • Claim Handling - Denial of Claim
In March of 2013 I was struck on the passenger front side of my car by a policy holder with AAA Insurance. They did an improper U turn on Normal St. in Cape Girardeau,MO. The driver was given a ticket for improper Uturn and we wnt to court and he had to pay a fine and everything I had put in a claim and it was denied not understanding why I then talk to people higher in the company and still was denied. How can they do this and I wasn't at fault clearly and didn't even get a ticket. The agent handleing this claim was rude and I just don't understand??????... Read More

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Robert from New York, NY says:
November 13, 2013

Insurance Complaint against: PET - Trupanion
Coverage Type: Pet Insurance

  • Underwriting - Premium Too High
I just got a 23% increase in my pets insurance with Trupanion. Please look into this outlandish increase Robert L. Williams... Read More

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Naomi says:
July 30, 2014 at 1:47 AM

They also don\'t respond to claims for over a month. They promise a free 30 day trial but if you actually need to use it in that 30 day period expect to get denied.

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