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Insurance Complaints - Let your Voice be Heard!

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Lore from Weirton, WV says:
July 20, 2013

Insurance Complaint against: Progressive
Coverage Type: Auto/Boat/Motorcycle

  • Underwriting - Premium Too High
  • Underwriting - Cancellation
  • PolicyHolder Service - Incompetent Employees
  • PolicyHolder Service - Delays/No Response
  • PolicyHolder Service - Payment Not Credited
  • Claim Handling - Delays upon Delays
  • Marketing & Sales - Misrepresentation
  • General - I feel abused by this company
I made a payment through western union quick collect before a cancelation date.they dropped my coverage stateing non payment of premium.they recieved the money and still canceled my policy.stateing i will be turned into a collection agency for more money.... Read More

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Name Witheld due to Health Care Privacy from panama city, FL says:
July 20, 2013

Insurance Complaint against: Express Scripts
Coverage Type: Health Insurance

  • Underwriting - Unfair Surcharge
If I do not mail my scrip's to express scrip's they penalize me with a fine, I have to mail off for these scripts and it takes 3 weeks to get the medication. Can they do this, is this legal? I sometimes go to Publix and buy my drugs, so I pay a higher price there, and then when Express finds out they also penalize me for not buying from them. My doctor will not allow me to get hydrocodone through the mail, and she only gives me a prescription for 30 days. So I have to get this from Publix. Is this legal?. Help Me Please. Express scrip's wants my doctor to write me out a script for 90 days but she will not. They suggest for me to get two scrip's written for myself, one for 14 days to buy locally and a 90 day to mail for them. My doctor will not do this. It is putting a lot of trouble on her to write 2 scrip's, and its unfair to me to pay twice. Pls advise. And if one of my doctors write me two one for 14 days and one for 90 days it takes to long to get the meds from express and I have no medication for a few days. Thank you... Read More

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Valerie from Webster, NY says:
July 19, 2013

Insurance Complaint against: Allstate
Coverage Type: Homeowners Insurance

  • PolicyHolder Service - Inadequate Service
  • PolicyHolder Service - Incompetent Employees
  • PolicyHolder Service - Delays/No Response
  • PolicyHolder Service - Denied Access to Services
  • PolicyHolder Service - Abusive Service
  • PolicyHolder Service - Inadequate Reimbursement
  • PolicyHolder Service - Unfair Negotiation
  • Claim Handling - Rude/Abusive Adju
I have had a 100ft tree in my in-ground pool for 6 weeks now. They have given me 3 adjusters so far. The first one I never got to talk to before they switched me to the next one. The next one gave me a number to fax in my estimates of the damage done. He never got back to me and when I tried to contact him on his cell and at his office, he did not answer. The third one finally came to my house to access the damage and told me only part of the tree is covered for removal, after three agents before him told me that the whole tree removal would be fully covered. The estimates were for around 11,000 dollars which would cover the tree removal, cleaning the pool, damages to the pool and fences. When the adjuster came here, he was very condescending towards me and acted like he was doing me a favor. He did not do any of his homework on my case, as he did not even know the estimates had already been sent 5 weeks prior to his showing up. I tried to tell him and he told me to stop interrupting him and be quiet. I called his manager Peter Heron and he had the same attitude as his adjuster. He never offered me an apology for his adjuster and went on to tell me this was how it was going to be. I asked to talk to his boss and he would... Read More

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RAMARAJ from PANAMA CITY, FL says:
July 18, 2013

Insurance Complaint against: 21st Century
Coverage Type: Auto/Boat/Motorcycle

  • Underwriting - Premium Too High
  • Underwriting - Forced Placement
  • Underwriting - Unfair Surcharge
  • PolicyHolder Service - Incompetent Employees
  • PolicyHolder Service - Delays/No Response
  • PolicyHolder Service - Abusive Service
  • PolicyHolder Service - Unfair Negotiation
Accident happened on 11/28/12 at 5:30 PM. Policeman issued a ticket after verifying my license (RENGASWAMY RAMARAJ) in my wife's name (LAKSHMI RAMARAJ) without noticing who involved in the accident ( ticket for a wrong person). Suspected wrong approach of the person who hit my car by SUV (BUICK ENCLAVE) and he was claiming for a high level scratch at his side bumper, no body will believe such a high level scratch caused by a very small car (My car is a small car SUZUKI SX 4 / at very low bumper level sratch and my car had only minimal scratches for $100. He hit my car and broke my bumper and claiming for his old accidents. I went to traffic court on 1/8/13 and told judge that this person hit my car and did not understand who was on the road prior to him (hit with uncontrolled speed. Judge looked at driving records and found no accidents for the past 21 years he cancelled all the points. For claims to contact their individual insurances company. I alrady report this to my company next day of the accident. My company did not contact me for 7 months and suddenly sent a increase premium notice. I request not to pay for wrong claim of the other person. He waited for 7 months and asked my insurance company. What did he do for... Read More

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MAY from Lexington, MA says:
July 17, 2013

Insurance Complaint against: GEICO
Coverage Type: Auto/Boat/Motorcycle

  • Marketing & Sales - Misleading Advertising
  • Marketing & Sales - Misrepresentation
If you have use GEICO on-line insurance quote, you will be cheated, they will give you a quote and collect your credit card information, and after you have committed the transaction based on the quote, your will get an insurance amount adjustment screen said that this would be the amount you will be charged, and there is no option to back out on the screen, so, I have to call the insurance agent to back out the transaction, in the mean time, they already collect your credit information. This business practice is "CHEATING"!! BE AWARE - GEICO cheat on you even before you become their customer.... Read More

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Chris Bucket from Henderson, NV says:
July 17, 2013

Insurance Complaint against: Farmers Insurance Group
Coverage Type: Auto/Boat/Motorcycle

  • PolicyHolder Service - Abusive Service
My husband & I have insured our Vehicles & Property through Farmers for over 5 years, just in Nevada. I talked to my agent every month when I called to make our payment. Our conversations were always enjoyable until October 2012 when he aggresively tried to convince us to change my/our Vote For President. He kept me on the phone badgering me for well over an hour. I had friends & family showing up at my house worried because they couldn't reach me (I'm disabled). I was so upset & stressed over having to defend my Vote and his treatment towards me I got quotes and changed carriers the next day! This Agent continued to call for months. I never called him back or answered his messages (I just couldn't) and now he's taking my husband to collections. We were on the same policy. This is Abusive Service and Harrassment.... Read More

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Andrew from Douglasville, GA says:
July 16, 2013

Insurance Complaint against:
Coverage Type: Auto/Boat/Motorcycle

  • PolicyHolder Service - Inadequate Service
  • PolicyHolder Service - Incompetent Employees
  • PolicyHolder Service - Delays/No Response
  • PolicyHolder Service - Payment Not Credited
  • PolicyHolder Service - Inadequate Reimbursement
  • PolicyHolder Service - Unfair Negotiation
  • Claim Handling - Rude/Abusive Adjuster
  • Claim Handling - Delays upon Delays
  • Cla
Dealing Aggressive Auto insurance out of Texas has been one of the single most horrible experiences I have every had in my life. So many things have been handled in such an unprofessional manner, that honestly I am confused as to how a company like this is actually in business. From the first day of dealing with my claim to now, 7-16-2013(still not finished)I have be treated with such disrespect it unbelievable. If and when I have gotten them on the phone, they have not done one thing they said they were going to do. Im so sick of dealing with this so called insurance company.... Read More

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Irma from San Antonio, TX says:
July 10, 2013

Insurance Complaint against: Progressive
Coverage Type: Auto/Boat/Motorcycle

  • Claim Handling - Fraud
I was rear-ended by a Progressive policy holder on June 12, 2013 because she was using her phone and just plowed into me when I stopped at a 3-way stop sign - replying "I thought you were just gonna go." Da - you have to stop at a stop sign! I contacted a local attorney who was willing to accept my case - I received a call from Progressive on the 13th - wanting to settle the claim - I informed Progressive I was retaining an attorney. On the 14th I received another call from another Progressive Rep. who convinced me not to retain an attorney - they would pay my medical bills, fix my car and give me a little for my pain and time. I took my vehicle in on the 19th and Progressive provided a rental vehicle, gave me a check for $1100 and $2500 was approved for my medical care. The Progressive Rep even told that healcare providers no longer accept third-party checks but just to have them call her directly and I shouldn't have any problem - Progressive works with these providers all the time. Needless to say - so this day (July 10, 2013) I HAVE NOT RECEIVED ANY MEDICAL CARE BECAUSE I DON'T HAVE AN ATTORNEY !!! I have to pay for the services up front and then be reimbursed - I don't have any money - or any health insurance - I paid tution... Read More

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Jon says:
July 10, 2013 at 11:05 PM

Boooo! You idiot, you should have never driven without your own insurance. Please do not waste your money on tuition of any kind. The smart ones of us out there need people like you to clean our houses, flip our hamburgers and serve as prostitutes, etc.

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Argiro from Centereach, NY says:
July 10, 2013

Insurance Complaint against: Allstate
Coverage Type: Auto/Boat/Motorcycle

  • Underwriting - Unfair Surcharge
After six months of paying my insurance with this company (Allstate), to complete payment for the full year. I am now being notified that I have thirty days to pay for a person I DO NOT RESIDE WITH (and have shown proof of this) and no longer speak too. He was involved in an accident in Oct of 2009 (under my insurance plan)over three years ago- which surpasses the time frame for any accidents that have occurred under one's insurance plan by another. After three years I was told I could legally not be penalized for another free willed persons actions there after. When I started my insurance with Allstate I had already surpassed the three year mark, accident occurred Oct 2009; I assumed coverage with Allstate this January 2013. Now at the end of my payment period I am being told that I have to insure this individual whom lives with his parents, (who are also covered by Allstate and who's cars were taken and crashed by the same individual last year, Allstate is not penalizing them!!) at the address of 74 Rosemary in Centereach 11720. By law they have no legal right to ask me to insure an individual whom I've shown proof I do not reside with and whom was involved in an accident over three years ago, under my plan. The only person driv... Read More

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Piedmont Disaster Services says:
July 15, 2013 at 2:09 PM

A complaint to the Department of Insurance is in order here. second Why ALLSTATE? All they want is your premium. Get away as fast as you can. You have to be aware of all of the games that the insurance companies play. Do not go with the big 10 insurance companies. Get the smaller insurance companies with whom actually want your business.

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Name Witheld due to Health Care Privacy from Fl, FL says:
July 10, 2013

Insurance Complaint against: Cigna
Coverage Type: Health Insurance

  • PolicyHolder Service - Inadequate Service
  • Marketing & Sales - Misrepresentation
I signed up for medical coverage with cigna; prior to that I had coverage with another company. So I cancelled my coverage in December 2012 and enrolled with cigna Jan 2013. Now cigna is telling me that I have pre-existing clause for one year, months after signing up with them. Per cigna I need continuous coverage for one year, now they will not cover certain medical bills. If I knew that in advanced I would not have cancelled my previous ins. Is there anything I can do about this situation?... Read More

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