I have an Insurance Complaint!

Insurance Complaints - Resolved!

Donald from Nantucket, OH says:
September 30, 2012

Insurance Complaint against: Selective Insurance
Coverage Type: Auto/Boat/Motorcycle

PolicyHolder Service - Delays/No Response
Claim Handling - Delays upon Delays

A " SELECTIVE Auto Policy holder hit and run us in NC. We chased him for blocks until he stopped after 1/2 mile from crash scene. Pickup truck dragging a 20' x 10' wide trailer bounced into our lane hitting the right front door and wheel on 9/24/2012. It's now 10/01/2012 and repeated calls go unanswered. Just get leave your name and number. My first call received a claim # 21241646 and that within 24 hrs we would be called. That was another big falsehood. $2,000 of damage. Door won't open. Tire scraping fender. Other damage ???

Selective says:
October 10, 2012 at 1:15 PM

The adjuster spoke to him on the day of this posting. We had the wrong number for him. He said once we got the correct contact information everything has been great. The claim has been resolved and he is very happy with the service.

RESOLUTION:
InsuranceComplaint.com can confirm that this compliant has been resolved. Selective Insurance indicated that 'The claim has been resolved and he is very happy with the service." We contacted the complainant and confirmed that a resolution has been met. Donal emailed us and stated "They did great once they got going. I'm pleased with the final effort. Thank You -- Don" We are glad we could help.

I have an Insurance Complaint!