Insurance Complaints - InsuranceComplaint.com

Name Witheld due to Health Care Privacy from Pennsburg, PA says:
August 03, 2013

Insurance Complaint against: Amerigroup
Coverage Type: Health Insurance

Underwriting - Refusal to Insure
Underwriting - Cancellation
Underwriting - Forced Placement
PolicyHolder Service - Inadequate Service
Claim Handling - Fraud
General - I feel abused by this company

I have to keep working past 65 and my health insurance is asking me to sign up for medicare part A/B so they can cover 20% and let medicare pay 80% this will cost me $128.mo.for the medicare and I get to keep paying the same copay to them that is now covering 100% This is medicare fraud and injustice to people working over 65.... Read More

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Cori from West palm beach, FL says:
August 02, 2013

Insurance Complaint against: Citizens Property Insurance Co
Coverage Type: Homeowners Insurance

PolicyHolder Service - Abusive Service
PolicyHolder Service - Unfair Negotiation
Claim Handling - Unsatisfactory Settlement/Offer
Claim Handling - Fraud
Claim Handling - Denial of Claim
General - I feel abused by this company

Citizens insurance denied my claim due to a leaking pipe.Citizens insurance letter of denial claimed a 14 day exclusion.Two years later, checking accounts,saving accounts,money market and 30,000 out of my 401 k.The way citizens handled my claim just wasn't satisfactory it was downright evil!Basically citizens insurance is not insurance at all? Citiizens insurance is basically a state run ponzi scheme!This insurance company had no morals from start to finish and citizens insurance never really intends to pay any claim!From my public adjuster which later i found out worked for eleven years for citizens insurance!If you decide to go with citizens insurance, Good luck?Prepare to be be bankrupt and homeless!!!!!!!!!!!!!! STILL AS OF aug.2,2013 still paying for what i thought insurance would cover.Citizens insurance was a wolf in sheeps clothing!!With citizens insurance your family doesn't stand a chance with normalcy!Its amazing what citizens insurance gets away with!... Read More

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Name Witheld due to Health Care Privacy from Thonotosassa, FL says:
August 01, 2013

Insurance Complaint against: Blue Cross and Blue Shield Association
Coverage Type: Health Insurance

Claim Handling - Denial of Claim

I have back problems with a herniated disc at L4-5. I have been denied treatment since October 2012. Six procedures have been scheduled by my doctor and all have been denied. I have filed appeals twice with BCBS and filed a complaint with AHCA.MyFlorida.com who states that my health plan has opted out of the subscriber Assistance program so they can not help me.... Read More

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janyse from Aurora, CO says:
July 31, 2013

Insurance Complaint against: Hartford
Coverage Type: Disability Insurance

PolicyHolder Service - Abusive Service
PolicyHolder Service - Inadequate Reimbursement
Claim Handling - Rude/Abusive Adjuster
General - I feel abused by this company

I broke my ankle March 24,2013. I had surgery on April 1, 2013, the Hartford Insurance company had a 2week waiting period, paid me for 9 days (April 7 to April 16). The adjuster stated since I sat at a desk I could return to work on April 17,2013. I could not even leave my own house, drive or go to the kitchen to fix myself something to eat. Subsequently I did return to work 4 months later (in much PAIN), now my job is in jeopardy due to the fact I have difficulty in my performance, about to be evicted, could not complete physical therapy (no income for copay)and have exhausted my small savings. I am 57 years old and live alone. Is there no compassion?... Read More

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janyse from Aurora, CO says:
July 31, 2013

Insurance Complaint against: Hartford
Coverage Type: Disability Insurance

PolicyHolder Service - Inadequate Reimbursement
PolicyHolder Service - Unfair Negotiation
Claim Handling - Rude/Abusive Adjuster
General - I feel abused by this company

I broke my ankle and had to have surgery. I purchased Hartford temporary disability insurance. I am single/57 years old with no one to help me. I was forced to return to work (in pain) even though I was off work for 3 1/2 months and paid for only 9 days. Hartford's adjuster stated that "since I sit at a desk I could work" and return 16 days after surgery w/plates and screw to attach my foot back to my leg. I cannot afford my medications, about to be evicted and had to borrow money to buy gas to return to work (a 50 mile drive, with a clutch operated vehicle that I can barely drive.)Shame on you Hartford!!!!... Read More

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Jean from Decatur, GA says:
July 31, 2013

Insurance Complaint against: PET - Petfirst Healthcare
Coverage Type: Pet Insurance

PolicyHolder Service - Denied Access to Services
Claim Handling - Denial of Claim

I took out this insurance in January 2008 when my dog was 4 months old. I was sent a policy in the mail which I have. I have been reimbursed for several claims that were not major as per policy. My dog is now facing surgery for a cranial cruciate ligament repair of the left back knee (CCL). According to my policy this is covered if the policy is a renewal of a Pet insurace policy issued by the company. I have renewed the policy every year by continuing to pay my premiums automatically from my credit card. The company is refusing to honor this policy stating that they sent me a notice of a change in January 2012 with an exclusion of this surgery and management of it. This is not so. The only thing that I received from them online is claim form information when I submit a claim. They have not sent me any policy renewals or update via the internet. I was not even aware that they send out notices via the email. They point to language in the policy that states that they may send out electronic notices unless you immediately inform them that you want to receive these notices by mail. I have never received policy updates from them via the mail or email, nor have I been given an option to receive renewals via mail or email. I asked the... Read More

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Barbara from Colorado Springs, CO says:
July 31, 2013

Insurance Complaint against: Farmers Insurance Group
Coverage Type: Homeowners Insurance

Underwriting - Nonreneweal
PolicyHolder Service - Inadequate Service
PolicyHolder Service - Unfair Negotiation
Claim Handling - Rude/Abusive Adjuster
Claim Handling - Denial of Claim
General - I feel abused by this company

Placed a claim for my roof due to wind damage and there were shingles all over the ground. Adjuster said we didn't have enough damage to even cover our deductible. That same evening another wind storm occurred and many more shingles all over the ground. I called Farmers to try to add this to the claim but was told that it had to be a new claim. The next adjuster said we didn't have enough damage to cover the deductible once again. A few months later one of the worse wind storms in the area occurred and put in another claim. Once again denied. We were finally able to get them to send an "independent" adjuster to inspect the roof. We have since found out that this "independent" adjuster had worked with Farmers and was an instructor for them. We were denied our request to see this report and were told that it was Farmer's property. We got nowhere with them. According to them we did not have enough damage to even cover our $1500 deductible but when it came time to renew our policy, they would not renew due to the condition of the roof. This makes no sense. I was devastated and concerned that we would not be able to insure our home. Did find a better company. You would think that arbitration would have been the better alternative for t... Read More

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Piedmont Disaster Services says:
August 27, 2013 at 8:49 PM

First things first do you have your own experts for your side of the fight like a Public Adjuster they are legaly only allowed to work for you not the insurance company. Second you should hire an attorney they need to bring suit under Bad faith Claim handling if for nothing else.

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THOMAS from WINTERSET, IA says:
July 30, 2013

Insurance Complaint against: Farmers Insurance Group
Coverage Type: Auto/Boat/Motorcycle

PolicyHolder Service - Delays/No Response
Claim Handling - Delays upon Delays

FARM BUREAU-MADISON CO.AGCY.WINTERSET, IOWA 515 462 2661 SCOT CLARK, AGENT & MRS KIM CLARK AFTER MONTHS OF TELLING THEM THAT THE ADJUSTER (LARRY STUART)DIDN'T INSPECT MY TOYOTA PROPERLY AFTER THE REPAIRS BECAUSE HE WAS TOO FAT TO GET DOWN AND INSPECT UNDER THE CAR WHERE I TOLD HIM I HAD SEEN A COOLER HANGING ALL BENT UP AND LEAKING INTO A PAN AND THE COLLISION REPAIR GARAGE SAID THEY ONLY HAD TO PUT IT BACK TOGETHER I QUESTIONED WHAT FLUIDS THEY HAD ADDED AS ONLY TOYOTA PRODUCTS WOULK AVOID TECHNICAL PROBLEMS & IMPROPER FLUIDS MAY DAMAGE SYSTEMS (CORROSION PROTECTION FOR ALUMINUM, THE HYBRID SYSTEM) THEY STATED THEY ADDED JUST ANTIFREEZE WHEN I WAS POINTING TO THE HANGING COOLER. THIS COOLER-CONDENSER TOOK TOYOTA GENUINE Typte T-1V FLUID NOT ANTIFREEZE. AFTER THEY RAISED MY RATES TO AN UNREASONABLE RATE I TOLD THEM SOMETHING HAD TO BE DONE AS I STILL DON'T THINK THEY REPLACED THE DAMAGED COOLER & WAS SWITCHING INSURANCE COMPANIES 5-19-13 AND THEN THEY GOT THE DESMOINES OFFICE INVOLVED 4-26-13 9AM DEBRA CALLED 800 765 1485 EXT. 24 & SAID THEY WOULD HAVE AN INSPECTOR INVESTIGATE. AGAIN NOTHING HAPPENED FINALLY 5-23 SAID THEY WOULD GET INSPECTOR TO DO SOMETHING THEN ON 5-25 2:50 PM FRIDAY I SUGGESTED THEY MAKE A DATE AT TOYOTA TO H... Read More

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Cathy from Lexington, SC says:
July 30, 2013

Insurance Complaint against: Florida Family Insurance
Coverage Type: Homeowners Insurance

Underwriting - Nonreneweal

I have owned a 2nd home (condo) in FL since the year 2000, and have had my homeowner's coverage with FL Family since that time. I have paid all premiums on time and in full, and except for a claim as a result of Hurricane Charley, never filed a claim until last year. The claim was the result of the hot water heater in the condo above mine (not owned by me) failing, and it flooded my condo. It resulted in a small claim to replace carpeting and repair damage to the walls where the water came down. My property managers (Condo Association) failed to lock up my property after the work crews were done, and even though I went to the police after finding that I had been robbed, no one would hold the Condo Association responsible, and I had to file a follow-up claim for the theft. It should have been the same claim, as it was all related, but FL Family forced me to file a separate claim. Due to some paperwork screw up, I received a lawsuit for foreclosure on the property a few months ago. It is an illegal foreclosure, as the property has been paid in full, but it will likely take months to resolve it. I know this because back in 2009, my Condo Association filed a foreclosure suit against me for failing to pay an assessment. We pro... Read More

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Name Witheld due to Health Care Privacy from Halethorpe, MD says:
July 29, 2013

Insurance Complaint against: Assurant
Coverage Type: Health Insurance

PolicyHolder Service - Unfair Negotiation
Claim Handling - Fraud
Claim Handling - Denial of Claim
Marketing & Sales - Misrepresentation

I just wish I could afford something else. I pay for all my medications and have been covered for little or nothing. When they told me that I had spent money allocated for that time was crazy. They need to reported because they are hurting people who have to try and find health insurance who do not have a lot of money. That is what assurant did to me.... Read More

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