Insurance Complaints - InsuranceComplaint.com

terrance from cape canaveral, FL says:
December 12, 2012

Insurance Complaint against: State Accident Insurance Fund
Coverage Type: Auto/Boat/Motorcycle

Claim Handling - Unsatisfactory Settlement/Offer
Claim Handling - Denial of Claim
Claim Handling - Unjustified Accusations
General - I feel abused by this company

i was involved in a car crash on 11/26/2009. i was hit from behind while stopped at a red light. the police officer driving never applied the brakes while i absorb a50 mph impact three years later. they offered me 101.00 dollars and are treating me like a crimial one delay after another and i owe doctors 80,000 in medical not to mention im in desperate need of back surgery witch is another 65,000 im dying lawers are winning I hope this pain is inflicted on ever involved god bless america thanks for listian thank u terry pierce... Read More

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Jefffrey from Albuquerque, NM says:
December 12, 2012

Insurance Complaint against: Farmers Insurance Group
Coverage Type: Auto/Boat/Motorcycle

PolicyHolder Service - Inadequate Service
PolicyHolder Service - Incompetent Employees
PolicyHolder Service - Delays/No Response
Claim Handling - Rude/Abusive Adjuster
Claim Handling - Delays upon Delays
Claim Handling - Unsatisfactory Settlement/Offer

My Element was hit while parked. The first time I was asked to give a recorded statement the Farmers rep tried to get me to admit in this recorded statement that I had liability only when I had been paying for uninsured motorist all along. If there is a question to this being valid I have a writen transcript showing that this is the case. It is now 12-12-2012 and this accident occured 7-3-2012 and is still unresolved, causing my 2003 element to self destruct. I went to Diamond Honda in City of Industry Ca to have it reinspected this past monday & the Farmers rep never showed up. Then later in the day another Farmers rep, Donny Hay Thai called me and asked to meet at my folks home instead of at the dealership. After wasting my time, fuel, etc., he tells me that it has already been inspected & photographed. I asked that I be allowed to record our conversation & he would not allow this. I asked him for a street address that I could use to possibly serve him a subpoena at & he refused this also. Then to add insult to injury a Mr. Tibbs sets up another inspection at a honda dealership here in New Mexico, Albuquerque and it turns out this particular Honda dealer sells only motorcycles & has no lift that their rep could inspect my vehicl... Read More

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Gregory from Boise, ID says:
December 12, 2012

Insurance Complaint against: GEICO
Coverage Type: Auto/Boat/Motorcycle

Claim Handling - Delays upon Delays

i was rear ended in an auto accident in July 2012. I have PIP coverage through Geico. The accident was deemed the other persons fault. I suffered a tendon injury in the accident and have been through surgery and not being able to continue working since Sept 19, 2012. My claims adjuster has been shuffled through 3 different adjusters and have had differences of opinions fromall three. I was told to get letters from my employer, my doctor and my taxes for the last two years. After i did all that they sat on it for another couple of weeks and threw another curve into it by sending it through an indepentent medical examiner. All of this when they knew the whole time that i was in dire need of money to live on. Why didnt they assign it to athe I.M.E. along time ago? Why is it being questioned at all if I have verification from My doctor that I wasnt able to work due to lifting restrictions? Especially when it wasnt my fault and the other guy's insurance will be reimbursing them. I am now on food stamps, my car is in danger of being reposessed and my drivers license is suspended for noy paying child support. It didnt seem to bother the adjuster at all. They apologised but took no action to do anything different.... Read More

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Travis from Farmington, MO says:
December 11, 2012

Insurance Complaint against: American Family Insurance
Coverage Type: Homeowners Insurance

Claim Handling - Rude/Abusive Adjuster
Claim Handling - Unsatisfactory Settlement/Offer

Missouri law makes it very clear that insurance companies are not permitted to unreasonably deny claims. In Missouri, first-party bad faith is vexatious refusal to pay. I do plan on bringing a claim under Missouri Revised Statutes Sections 375.296 and 375.420. I have provided American Family Insurance with two letters from two separate, reputable construction companies. Both state that the roof of my home is damaged beyond repair and needs to be a total replacement. This claim has a date of loss of January 05,2012. The claim number is 00-841-190467-0237. This roof damage actually goes all the way back to December 09, 2010. This was a previous claim of roof damage that was repaired instead of replaced, again against the advice of a licensed contractor. I am now seeing some drywall damage resulting from an increase in moisture in the attic because of the damaged roof that American Family Insurance Company unreasonably refuses to replace. I have not only spoken with the Property Claim Field Senior Adjuster, Phil Pease, but also his supervisor Dale Silvey, Property Claim Field Manager. I have gotten nowhere with either of them. It is because of all of the above stated information, I feel I have the elements required to bri... Read More

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Name Witheld due to Health Care Privacy from PANAMA CITY BEACH, FL says:
December 11, 2012

Insurance Complaint against: Blue Cross and Blue Shield Association
Coverage Type: Health Insurance

PolicyHolder Service - Inadequate Service
PolicyHolder Service - Inadequate Reimbursement

I had a scuba diving accident in August 2012. I was transported to Tallahasee from Panama city because our local hospital no longer has the funds for dive emergencies even though they have a Chamber. My complaint is that while I am incapacitated, I was ambulance transported to Tallahasee by a ambulance service that is out of network! The bill is over $2500.00. The fact that I had met my deductible and out of pocket expenses for the year, BCBS would only pay a small portion. The left over expense along with other procedures not covered, but medically nessesary is financially overwhelming. I pay $420.00 a month for individual health plan and I am a healthy person. I am to understand that BCBS of florida does not have ANY 911 services in network!! How can that be legal? Every claim I ever have with BCBS is problematic. I was twice denied for foot issues which they said was because of a rider on my policy. My rider is for my lower back, has nothing to do with Podiatry. These people are in the health field?? I would glady change companies but they are the one of few accepted in Florida. Having insurance is no piece of mind when you can be driven to bankruptsy because of regulations that do not protect the consumer.... Read More

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Arlene from FLINT, MI says:
December 11, 2012

Insurance Complaint against: Fortis
Coverage Type: Auto/Boat/Motorcycle

Underwriting - Premium Too High

I am insured with Foremost Insurance Group underwritten by Bristol West Insurance Company. My last six months was Over 12 hundred d0llars and my primary alone was 1002 dollars. My renewal is coming up and my premium was raised to $1,859.73. and my medical was raised to @1,218.00. I am 80 years old and have had a good driving record. I called and asked them for a lowering of the medical charges and was told the State of Michigan set these standards and they have to go by them My friend pays 354 dollars with her insurance company. She has had injury accidents and yet her insurance stays the same. I need insurance on my car as I am still making payments. It does not equate when the premium is higher than the car note. Someone please help me.... Read More

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Luba from Mastic beach, NY says:
December 10, 2012

Insurance Complaint against: State Farm Insurance
Coverage Type: Flood Insurance

Underwriting - Cancellation
PolicyHolder Service - Incompetent Employees
Claim Handling - Denial of Claim

They dropped my insurance without notification I did not know about it until my mortgage company sent me a letter. With the car I have payed full insurance for nearly 20 years and was never told by them that Since my car was in the garage year after year without being used I did not have to pay,such high premium. A frien finally told me I called my insurance , first they said they knew nothing about it.later they seemed to find information now they say that they will not cover my car that was destroyed in the Sandy storm. This same insurance also dropped my home owners without letting me know now it turns out that the bank that took up the coverage does not cover contents . In fact I have paide this company for nearly 20 twenty years 30 plus thousands they seem completely uninvolved and rude. The last insult is that they tell that they have nothing to do with the mistakes that the previous representative had made. In other words I' left without money and without resources. Luba... Read More

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Name Witheld due to Health Care Privacy from Miami, FL says:
December 10, 2012

Insurance Complaint against: Blue Cross and Blue Shield Association
Coverage Type: Health Insurance

Underwriting - Premium Too High
Underwriting - Unfair Surcharge
PolicyHolder Service - Inadequate Service
PolicyHolder Service - Delays/No Response
PolicyHolder Service - Unfair Negotiation

I applied for Health Insurance with Blue Cross Blue Shields and the premium that was given to me in my application was $549.50 per month. When I received the approval letter they had raised my premium to $670.00 per month because my husband is on Aciphex which is a medication for Acid Reflux. My complain is not the pre-existing condition which is not deadly, but the fact that they took upon themself to cashed the $549.50 check without calling first to advised me on the higher premium and to see if I agreed to the $670.00 per month. I called to complained and to cancel the policy and they said it will take two weeks for the check to be refunded. No one called me to go over the higher premium of $120.00 per month. I have Humana One and they are great, they placed a two year pre-existing condition on the Aciphex, but my premium never went up. the reason why I was trying to go with Blue Cross Blue Shields was because the 100% coverage after the deductible, but now I have for $12.00 per month a critical illness insurance to cover my deductible and the maximun out of pocket with Humana is $7,500.00 per year. I'm dissapointed at Blue Cross Blue shields for the lack of good customer Service. Now I'm $550.00 short on my account... Read More

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monica from dover, NJ says:
December 10, 2012

Insurance Complaint against: Prudential Financial
Coverage Type: Homeowners Insurance

PolicyHolder Service - Inadequate Service
PolicyHolder Service - Incompetent Employees
PolicyHolder Service - Delays/No Response
PolicyHolder Service - Unfair Negotiation
Claim Handling - Delays upon Delays
Claim Handling - Unsatisfactory Settlement/Offer

I am a single mother who is 7 months pregnant. I've waited 3 weeks to have an adjuster look at some pictures of my house which does not have a roof. the interior is damaged, too. The adjuster claimed " I will have a check in two or three days" and that was 3 more weeks ago. The estimates I have are over 20,000 and I not only don't have a check but the out of town adjuster doesn't answer his phone and his boss says he thinks he guy set aside 5,500 for this job. THE name of the Company is HOMESITE are they kidding !!! That's the way they do business... Read More

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GEORGE from Bremen, AL says:
December 09, 2012

Insurance Complaint against: Alfa Homeowners
Coverage Type: Homeowners Insurance

Underwriting - Nonreneweal

I received a letter from Alfa that they would not renew my homeowners. I just saw a post about this were they had talked to Alfa and people who had auto or life would not be affected. I have live insurance on both my wife and me and I was not renewed. I will not use them again.... Read More

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