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Insurance Complaints - Let your Voice be Heard!

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rosemary from patterson, NY says:
October 30, 2013

Insurance Complaint against: The Travelers Companies
Coverage Type: Homeowners Insurance

  • Claim Handling - Unsatisfactory Settlement/Offer
  • General - I feel abused by this company
Vehicle hit my home. Insurance rep/adjuster assessed damages with THEIR insurance contractor. Structural Engineer assessed damages. Travelers wants to give me approximately $20,000.00 estimates I received upward of $100,000.00 plus. Travelers has received one estimate denied to see the others. Travelers has now put a demand and I have to hire a private adjuster at MY EXSPENCE. Travelers should be representing me as I am their client instead they are protecting themselves. Travelers shame shame on you!!!... Read More

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Dorothy from Akron, OH says:
October 29, 2013

Insurance Complaint against: The Travelers Companies
Coverage Type: Homeowners Insurance

  • Claim Handling - Rude/Abusive Adjuster
  • Claim Handling - Denial of Claim
  • General - I feel abused by this company
I have tried to file a claim with Travlers twice for Bricks in my Laundry Room deterioating and mold in my Rec. Room. I spoke with an Agent today and was denied for a second time. When I asked "What was I surpose to do, stay here until the house falls in on me ", and I was told "YES". Is this the way you talk to a paying customer, I think not. Are we paying for Insurance but not being covered. It sounds to me like a Scam, we're paying for a service that we are not getting, at least not in the way we expected.... Read More

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Name Witheld due to Health Care Privacy from Newark, CA says:
October 29, 2013

Insurance Complaint against: Anthem
Coverage Type: Health Insurance

  • PolicyHolder Service - Delays/No Response
  • PolicyHolder Service - Inadequate Reimbursement
  • Claim Handling - Delays upon Delays
Anthem is holding up claims so long I am unable to file with my secondary insurance (Medicare). They make no decision, demand payments they already paid to doctors or clinics be returned and then make no determinations. So none of my bills are getting paid and they stall so long I am unable to file with my secondary insurance. In the end this leaves me with the full bills.I have called repeatedly all year, even setting up conference calls with providers. Anthem claims they will help, but then they do absolutely nothing with my claims. Again,this makes it impossible to send claims to my secondary (Medicare) because they have a one year claim period. After one year Medicare will not consider a claim at all. I paid all my premiums, but now they won't pay my claims.... Read More

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Robin from Amarillo, TX says:
October 28, 2013

Insurance Complaint against:
Coverage Type: Auto/Boat/Motorcycle

  • PolicyHolder Service - Inadequate Reimbursement
  • PolicyHolder Service - Unfair Negotiation
  • Claim Handling - Rude/Abusive Adjuster
  • Claim Handling - Delays upon Delays
  • Claim Handling - Unsatisfactory Settlement/Offer
  • General - I feel abused by this company
I live in Amarillo, TX and took a ttip up north ran into hail on the way back. Called midland management of texas to put in a claim. They informed me they go off edmonds.com for values. They totaled my 04 chevy trail blazer for 3200. That is not the price i got.... Read More

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Raymond from Mobile, AL says:
October 28, 2013

Insurance Complaint against: Farmers Insurance Group
Coverage Type: Homeowners Insurance

  • Underwriting - Cancellation
  • Underwriting - Nonreneweal
  • PolicyHolder Service - Inadequate Service
  • PolicyHolder Service - Incompetent Employees
  • PolicyHolder Service - Delays/No Response
  • Claim Handling - Unjustified Accusations
  • General - I feel abused by this company
I paid for my insurance policy for eleven years with Farmers Insurance. Farmers did put a new roof on after hurricane Katrina. Three years later I moved to San Antonio, Texas to take care of my parents, both in their middle eighties. I informed Farmers of this move, and told them my house was vacant. I kept paying my outrageous premiums for the next four years from Texas. Kurt Wielkens in Mobile, Alabama knew my telephone number, address, and email in Texas but did not bother to call me. He did mail my bill to my house in Alabama, which was promptly returned to him because I have not lived there the last 4 years. He then cancelled my insurance because I had not paid the bill. I had been Grandfathered in for Wind & Hail because I had them for many years. Farmers Insurance is a low life for how they treated me after being a loyal customer. I would never use Farmers Insurance, as they Lie & Delay. The Insurance company needs to be more heavily regulated by the State.... Read More

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Name Witheld due to Health Care Privacy from Baltimore, MD says:
October 28, 2013

Insurance Complaint against: Amerigroup
Coverage Type: Health Insurance

  • PolicyHolder Service - Denied Access to Services
  • Claim Handling - Delays upon Delays
  • Claim Handling - Fraud
My mother had a hysterectomy without my consent Amerigroup will not release the information on the procedure or the hospital that performed the surgery. I am her POA. The assigned nurse case manager was informed and did nothing to help me to resolve this issue. The complaint department is still stalling as well.... Read More

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Leela from Madisonville, KY says:
October 28, 2013

Insurance Complaint against: State Farm Insurance
Coverage Type: Homeowners Insurance

  • Underwriting - Nonreneweal
  • General - I feel abused by this company
I am doing business with Kentucky Farm Bureaue, Madisonville, Kentucky for the last several years. I had some clais due to natural calamity for the last three years. The Home Policy is due for renewal from 12/16/2013. Now the KFB is refusing to renew the policy and sent a letter for same. I feel very bad about this. They could have asked for a traise in premium, but denying or refusing make me feeling of abusing my status. what can we do for natural calamities and claims. Hope to have a dvice from your side. Leela Francis... Read More

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Roland from Calistoga, CA says:
October 27, 2013

Insurance Complaint against: Farmers Insurance Group
Coverage Type: Homeowners Insurance

  • Underwriting - Premium Too High
  • Underwriting - Forced Placement
  • PolicyHolder Service - Payment Not Credited
  • PolicyHolder Service - Unfair Negotiation
  • General - I feel abused by this company
I have a home owners insurance policy with farmers insurance in Vallejo California.. I split the payments into two for the year using my credit card. I made my second payment a month ago.. Then I found another company that gave me a much better rate for my homeowners policy.. I contacted the Vallejo office for a refund on my policy that was not used.. They declined to give me a refund.. So what do I have to do.. This is not right. Do I go to the California board of insurance. ? Call me- I'm not too much a computer person. I'm retired with a small pension.. Roland DeGuarda... Read More

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Name Witheld due to Health Care Privacy from Brooklyn, NY says:
October 27, 2013

Insurance Complaint against: GHI
Coverage Type: Health Insurance

  • Claim Handling - Denial of Claim
We brought our son to the emergency room in 2011 for staples on his head. They refuse to pay the $600 doctor bill because they say the doctor was out of network. I don't understand. Who goes to the emergency room and then asks , Oh are you a network provider? This hospital is less than a mile from our house and it is not the first time he has received staples in his head. In 2010 he also received staples in his head , which was covered completely.... Read More

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fernie from northport, ME says:
October 26, 2013

Insurance Complaint against: Kemper Insurance
Coverage Type: Auto/Boat/Motorcycle

  • Underwriting - Premium Too High
I had allstate for 30 years and never had a claim,and a prefect drivers record,i was paying more then most people who was bad risks,and have bad driving records,so i called them to see if i could lower the price of my auto insurance,they helped me alright,they saved me 1.00 thats one dollar,thats it.this company don,t what to help you,they only you to pay,pay,pay!this company sucks,find another insurance company,if you are a smart person!... Read More

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