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Insurance Complaints - Let your Voice be Heard!

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David from RIDGEFIELD, CT says:
November 01, 2013

Insurance Complaint against: Liberty Mutual
Coverage Type: Homeowners Insurance

  • Underwriting - Premium Too High
I've never been so happy to fire an insurance company. Every year for the past 10 years they increased my homeowner's premium by an average of 13.7%. Then in August of 2013 they increased my premium by 49.3% despite the fact that I have had very few, minor claims. I even went on their website and filled out a new application for insurance and they quoted me a rate 50% less than I was paying - so obviously there is NO loyalty with this company. I got the same home, auto and liability coverage from AMICA for $6948 per year LESS than Liberty Mutual! Don't wait for this to happen to you...cancel your Liberty Mutual policy immediately!... Read More

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Sandra Dee from Brooklyn, NY says:
November 01, 2013

Insurance Complaint against: Allstate
Coverage Type: Auto/Boat/Motorcycle

  • General - I feel abused by this company
After 13 years of overcharging me, I finally left. Since I left Allstate on 12 June 2013, they've been upset that I left. Upset and rude when I call to talk to them. They were also really upset when I made several complaints to the BBB. They were also really upset when I made several complaints to the BBB. They are now tryiny to extort $352.88. I am fighting cancer since 2007. I have NO EXTRA money for a disgruntled company making Billions profit from decades of overcharging Customers. I never drovee my vehicle more than 5000 miles a year, but the were charging me like I was driving 30, 000 miles a year for 13 years. I am suffering from their constant harrassment. Now they have a collection agency harrassing me everday. Allstate advertises Accident Forgiveness, but they don't tell you, YOU HAVE TO PAY FOR IT. YES YOU HAVE TO PAY EXTRA TO GET IN THE PROGRAM. Allstate also AUTOMATICALLY SIGNS you up for APARTMENT RENTAL INSURANCE. If you tell them you don't want it, they threaten you that they're going to RAISE your PREMIUMS AND they DO if you cancel it.... Read More

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Name Witheld due to Health Care Privacy from Zephyrhills, FL says:
October 31, 2013

Insurance Complaint against: Humana
Coverage Type: Health Insurance

  • General - I feel abused by this company
I have been with Florida Cancer Specialists for 8 years and Humana has now decided to end the contract with them in March of 2014. With no explanation as to why, I am very concerned. I have been seeing the same hemotologist for 8 years and once you have a form of cancer and are confident in the Dr. you have it is very hard to change to another facility and Dr. Please, someone help us here in Florida to save ourselves from having to change insurance companies just to be able to see the Dr. we want to see. I understand I can change my plan with Humana and get out of network care with the same Dr. but that would means more expense to me and my family. Please help Humana to see what it is like to have to change Dr. when you have cancer. It is already devistating enough to have cancer and then after 8 years find another Dr. you feel confident with. Thank you for listening.... Read More

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rosemary from patterson, NY says:
October 30, 2013

Insurance Complaint against: The Travelers Companies
Coverage Type: Homeowners Insurance

  • Claim Handling - Unsatisfactory Settlement/Offer
  • General - I feel abused by this company
Vehicle hit my home. Insurance rep/adjuster assessed damages with THEIR insurance contractor. Structural Engineer assessed damages. Travelers wants to give me approximately $20,000.00 estimates I received upward of $100,000.00 plus. Travelers has received one estimate denied to see the others. Travelers has now put a demand and I have to hire a private adjuster at MY EXSPENCE. Travelers should be representing me as I am their client instead they are protecting themselves. Travelers shame shame on you!!!... Read More

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Dorothy from Akron, OH says:
October 29, 2013

Insurance Complaint against: The Travelers Companies
Coverage Type: Homeowners Insurance

  • Claim Handling - Rude/Abusive Adjuster
  • Claim Handling - Denial of Claim
  • General - I feel abused by this company
I have tried to file a claim with Travlers twice for Bricks in my Laundry Room deterioating and mold in my Rec. Room. I spoke with an Agent today and was denied for a second time. When I asked "What was I surpose to do, stay here until the house falls in on me ", and I was told "YES". Is this the way you talk to a paying customer, I think not. Are we paying for Insurance but not being covered. It sounds to me like a Scam, we're paying for a service that we are not getting, at least not in the way we expected.... Read More

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Name Witheld due to Health Care Privacy from Newark, CA says:
October 29, 2013

Insurance Complaint against: Anthem
Coverage Type: Health Insurance

  • PolicyHolder Service - Delays/No Response
  • PolicyHolder Service - Inadequate Reimbursement
  • Claim Handling - Delays upon Delays
Anthem is holding up claims so long I am unable to file with my secondary insurance (Medicare). They make no decision, demand payments they already paid to doctors or clinics be returned and then make no determinations. So none of my bills are getting paid and they stall so long I am unable to file with my secondary insurance. In the end this leaves me with the full bills.I have called repeatedly all year, even setting up conference calls with providers. Anthem claims they will help, but then they do absolutely nothing with my claims. Again,this makes it impossible to send claims to my secondary (Medicare) because they have a one year claim period. After one year Medicare will not consider a claim at all. I paid all my premiums, but now they won't pay my claims.... Read More

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Robin from Amarillo, TX says:
October 28, 2013

Insurance Complaint against:
Coverage Type: Auto/Boat/Motorcycle

  • PolicyHolder Service - Inadequate Reimbursement
  • PolicyHolder Service - Unfair Negotiation
  • Claim Handling - Rude/Abusive Adjuster
  • Claim Handling - Delays upon Delays
  • Claim Handling - Unsatisfactory Settlement/Offer
  • General - I feel abused by this company
I live in Amarillo, TX and took a ttip up north ran into hail on the way back. Called midland management of texas to put in a claim. They informed me they go off edmonds.com for values. They totaled my 04 chevy trail blazer for 3200. That is not the price i got.... Read More

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Raymond from Mobile, AL says:
October 28, 2013

Insurance Complaint against: Farmers Insurance Group
Coverage Type: Homeowners Insurance

  • Underwriting - Cancellation
  • Underwriting - Nonreneweal
  • PolicyHolder Service - Inadequate Service
  • PolicyHolder Service - Incompetent Employees
  • PolicyHolder Service - Delays/No Response
  • Claim Handling - Unjustified Accusations
  • General - I feel abused by this company
I paid for my insurance policy for eleven years with Farmers Insurance. Farmers did put a new roof on after hurricane Katrina. Three years later I moved to San Antonio, Texas to take care of my parents, both in their middle eighties. I informed Farmers of this move, and told them my house was vacant. I kept paying my outrageous premiums for the next four years from Texas. Kurt Wielkens in Mobile, Alabama knew my telephone number, address, and email in Texas but did not bother to call me. He did mail my bill to my house in Alabama, which was promptly returned to him because I have not lived there the last 4 years. He then cancelled my insurance because I had not paid the bill. I had been Grandfathered in for Wind & Hail because I had them for many years. Farmers Insurance is a low life for how they treated me after being a loyal customer. I would never use Farmers Insurance, as they Lie & Delay. The Insurance company needs to be more heavily regulated by the State.... Read More

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Name Witheld due to Health Care Privacy from Baltimore, MD says:
October 28, 2013

Insurance Complaint against: Amerigroup
Coverage Type: Health Insurance

  • PolicyHolder Service - Denied Access to Services
  • Claim Handling - Delays upon Delays
  • Claim Handling - Fraud
My mother had a hysterectomy without my consent Amerigroup will not release the information on the procedure or the hospital that performed the surgery. I am her POA. The assigned nurse case manager was informed and did nothing to help me to resolve this issue. The complaint department is still stalling as well.... Read More

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Leela from Madisonville, KY says:
October 28, 2013

Insurance Complaint against: State Farm Insurance
Coverage Type: Homeowners Insurance

  • Underwriting - Nonreneweal
  • General - I feel abused by this company
I am doing business with Kentucky Farm Bureaue, Madisonville, Kentucky for the last several years. I had some clais due to natural calamity for the last three years. The Home Policy is due for renewal from 12/16/2013. Now the KFB is refusing to renew the policy and sent a letter for same. I feel very bad about this. They could have asked for a traise in premium, but denying or refusing make me feeling of abusing my status. what can we do for natural calamities and claims. Hope to have a dvice from your side. Leela Francis... Read More

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I have an Insurance Complaint!
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