About Us Insurance Complaints Get Help Resolved Complaints Articles News Links Contact Us            Log In

I have an Insurance Complaint!
Tell your story

Insurance Complaints - Let your Voice be Heard!

Show: or

Name Witheld due to Health Care Privacy from Troutville, PA says:
December 24, 2014

Insurance Complaint against: Coventry Health Care
Coverage Type: Health Insurance

  • Claim Handling - Unsatisfactory Settlement/Offer
  • Claim Handling - Denial of Claim
I am writing on behalf of my Mother who lived in an assisted living facility in DuBois, Pa. In that facility she fell and broke her hip. She was sent to the hospital where she had surgery to put screws in the break. A social worker there contacted Mom's Health insurance to facilitate a rehab session in a nursing home . The insurance approved this request. The Dr had said 6 week rehab. So I get a call that her insurance company cancelled coverage after 20 days. I sent in an appeal and was denied. How do these things happen after a company approves a stay and then cancels coverage??? My Mother is 91 yrs old and does not deserve this kind of treatment. How is the average person to pay for this stuff? I thought Obama Care was to fix just situations. No one can be denied for a condition. Now a new insurance is taking over Jan . 1st. What are we to do now? Who do we complain to?... Read More

Do you think that this is a legit complaint? vote up 0 vote down 0
Ronald from Alexandria, LA says:
December 24, 2014

Insurance Complaint against: Allstate
Coverage Type: Auto/Boat/Motorcycle

  • General - I feel abused by this company
I recently purchased auto insurance from an Allstate agent "Janell Robinson Insurance Agency in Alexandria La. The total coverage came to $475, I handed her five $100 bills & she kept it all. Janell Robinson stole $25 from me! I very highly recommend that people buy their auto insurance from a different auto insurance agency. Ronald Snyder... Read More

Do you think that this is a legit complaint? vote up 0 vote down 0
Name Witheld due to Health Care Privacy from 6122 Ensemble Heights, CO says:
December 23, 2014

Insurance Complaint against: Blue Cross and Blue Shield Association
Coverage Type: Health Insurance

  • PolicyHolder Service - Inadequate Service
  • PolicyHolder Service - Incompetent Employees
  • PolicyHolder Service - Delays/No Response
  • PolicyHolder Service - Denied Access to Services
  • PolicyHolder Service - Unfair Negotiation
  • Claim Handling - Delays upon Delays
  • Claim Handling - Unsatisfactory Settlement/Offer
  • Claim Handling - Fraud
  • Claim Handling - Denial of Claim
  • Claim Handling - Unjustified Accusations
  • Marketing & Sales - Misleading Advertising
  • Marketing & Sales - Misrepresentation
  • General - I feel abused by this company
My wife had cervical fusion back in September of 2014. At that time the doctor also told her that her lower back would also need fusion as well. On Dec 9th the doctor sent in "urgent and necessary paperwork" to allow for additional needed surgery. The website from Blue Cross/Blue Shield states that if the request is "urgent" then the decision would be decided within 5 days. (the marketing/website department of this company lied when it implies on it's website that you will hear from someone within the 5 days) This was not the case and the decision was not decided until 10 days later (a total lack of concern, empathy and abuse from this company)When I asked who was handling the case I was given no information (deception and delays, elements of bad faith). The customer service representatives that screen the calls were no help and totally incompetent to answer any of my questions. I lost my job earlier in the month of December so it was urgent that this surgery be completed by the end of the month. This was disclosed to blue cross/blue shield and they took no steps to expedite the situation. "We" (myself, my wife and the doctor) called the 23rd day of December because they would not otherwise contact us and "we" were told the cl... Read More

Do you think that this is a legit complaint? vote up 0 vote down 0
Dora from Tulsa, OK says:
December 23, 2014

Insurance Complaint against: Assurant
Coverage Type: Life Insurance

  • PolicyHolder Service - Inadequate Reimbursement
  • Claim Handling - Delays upon Delays
  • Claim Handling - Unsatisfactory Settlement/Offer
  • Claim Handling - Denial of Claim
In April of 2012 my late husband had heart surgery to replace a valve. He did extremely well and by July was back at work full time. On July 21st of that year a teen age girl driving a pickup and texting at the same time T boned our car. One week later my husband's surgery came apart and he had to have another surgery to repair it. Unfortunately on August 26th of 2012 he passed away. He had Assurant insurance through his job. They immediately paid the first portion. However, when I tried to get them to pay the accidental they hem hawed around, telling me that they'd have to examine all the evidence. It was clear from the police report and the death certificate that the primary cause of my husband's death was the car accident. If he had not been in a wreck, he would still be alive today. Eventually Assurant denied the accidental portion, saying that the cause of death was underlying heart disease. He had no heart disease at the time of the wreck. His surgery was almost totally healed and the only thing that could have damaged it was something like the impact from a wreck. Assurant should have paid that claim. They're a fly by night company and I would recommend that everyone stay far, far away from them. If they ... Read More

Do you think that this is a legit complaint? vote up 0 vote down 0
Jose from Bloomington, IL says:
December 19, 2014

Insurance Complaint against: Allianz Global Assistance
Coverage Type: Travel Insurance

  • Claim Handling - Delays upon Delays
  • Claim Handling - Denial of Claim
  • Marketing & Sales - Misleading Advertising
  • Marketing & Sales - Misrepresentation
I purchased Hotel accommodations from Hotwire for an interview trip that had been scheduled for me. I also purchased travel insurance from Allianz and my trip was rescheduled inadvertently at no fault of my own. I provided Allianz with documentation of the rescheduling and they denied my claim stating that my rationale for the trip cancellation was not covered by their policy. They state in their advertisement that they cover trip cancellations and interruptions but bury their covered causes in their policy statements and lead a consumer to believe that if their trip is cancelled they can be reimbursed for their expenses. Their policy is ridiculous and only upstaged by their rationale for approving claims.... Read More

Do you think that this is a legit complaint? vote up 0 vote down 0
Robert from Marana, AZ says:
December 16, 2014

Insurance Complaint against: American Family Insurance
Coverage Type: Homeowners Insurance

  • Marketing & Sales - Misrepresentation
We are in our seventies and own a very over developed home on 5 acres that stated out as a new (in the late 90's) double wide mobile home that was gutted and rebuilt with a complete new interior, appliances, flooring, cabinets, plumbing, Low E windows, roof, 1" foam added to the 2x6 exterior walls then stuccoed. This home sits on a concrete block stem wall that has a wide raised brick patio also on a stuccoed stem wall was added to around the entire circumference of the home. This patio is covered by a 10' stick built roof on three sides, all of this is permanently attached to the home. When we purchased this home and shopped for insurance no one would cover it as a stick built home only as a mobile. Well the cost to replace the home with a mobile would be at least twice the cost of a new mobile just to demolish and rebuild all the patios, patio roofs and upgrades that would have to be done so that did not seem like an option. We talked to the realtor and they sent out an American Family agent he said they would cover it as a regular home with a GOLD STAR SPECIAL DELUXE POLICY and they did. We questioned him several times about the mobile and he took pictures of the house, we talked to the agent for a while and found we ha... Read More

Do you think that this is a legit complaint? vote up 0 vote down 0
Name Witheld due to Health Care Privacy from Foley, MN says:
December 16, 2014

Insurance Complaint against: Blue Cross and Blue Shield Association
Coverage Type: Health Insurance

  • Claim Handling - Denial of Claim
I work for the State of Minnesota. Yearly ( Nov.) we have open enrollment to change medical insurance couriers. I changed my primary MD, by clicking on the area which states to. I did not Go to my Primary MD until July of this year. My claim was denied by BCBS, stating that I never called BCBS to let them know that I had changed my Primary. I was never told I had to do this. After multiple conversations with BCBS I was told I was to read the EMANUAL that is on the state web site. Now grant all employees can change insurance co., Everyone that chose not go with BCBS has not had any of these problems. With other carriers, employees can change their primary MD monthly on line. For some reason BCBS I am now told is not connected with that State in that way. I was told I was to check my medical card to make sure it was correct. I never received a medical card , When I spoke with HR through the state of MN, I was told that I was not to worry everything is updated at the time of open enrollment. Now BCBS wants 10,000 dollars for my annual Physical, blood work and 2 simple procedures. There are now other things that BCBS will not pay for the X-rays when I fractured my knee and arm. They state it in a different level. Common sense would t... Read More

Do you think that this is a legit complaint? vote up 0 vote down 0
Don from Yucca Valley, CA says:
December 04, 2014

Insurance Complaint against: Assurant
Coverage Type: Auto/Boat/Motorcycle

  • PolicyHolder Service - Delays/No Response
  • PolicyHolder Service - Inadequate Reimbursement
  • Claim Handling - Delays upon Delays
  • Claim Handling - Unsatisfactory Settlement/Offer
  • Claim Handling - Fraud
  • Marketing & Sales - High Pressure Tactics
  • General - I feel abused by this company
I purchased "Agreed Value" insurance for my 1979 450 SL. The Agreed Value is $32,300.00. I was involved in an accident on October 19th, 2014. I submitted my claim. It was a hit and run accident and my car was totaled. My vehicle was taken to a very reputable auto body repair shop that has been in business for 50 years. The Insurance adjuster works for Assurant specialty Company and they handle the claims for American Collectors Insurance Company. They have exceeded the legal time limit to settle my claim, have tried to pay me off with a check for $7000.00 due to so called depreciation etc. which does not apply to an "Agreed Value" policy. They have requested the repair shop to do a complete breakdown but refuse to authorize payment for this and the storage charges. it is now going on 50 days since the claim was submitted and they continue to use stalling tactics, give excuses for paying less then the "agreed value" which would not apply to my policy definitions and they do not answer or return phone calls for days. I have informed them that I plan on notifying the Dept. of Insurance in all three states that they seem to be doing business from and I feel if they cannot pay the "Agreed Value" then they must be insolvent and should ... Read More

Do you think that this is a legit complaint? vote up 0 vote down 0
Steven from Brooklyn, NY says:
December 02, 2014

Insurance Complaint against: MetLife
Coverage Type: Disability Insurance

  • Underwriting - Cancellation
  • Underwriting - Unfair Surcharge
  • PolicyHolder Service - Inadequate Service
  • PolicyHolder Service - Incompetent Employees
  • PolicyHolder Service - Unfair Negotiation
  • Claim Handling - Rude/Abusive Adjuster
  • Claim Handling - Unsatisfactory Settlement/Offer
  • Claim Handling - Fraud
  • Claim Handling - Denial of Claim
  • Claim Handling - Unjustified Accusations
  • Marketing & Sales - Misleading Advertising
  • Marketing & Sales - Misrepresentation
  • General - I feel abused by this company
Sedgwick CMS cancelled my workers compensation claim. This was based on complete lies, they hired a crazy quack Jefery C. Ritholtz, D.C. then destroyed my life. Sedgwick totally stped on my rights, and should be out of business.... Read More

Do you think that this is a legit complaint? vote up 0 vote down 0
Karl from Bloomington, CA says:
November 29, 2014

Insurance Complaint against: AAA
Coverage Type: Homeowners Insurance

  • Claim Handling - Rude/Abusive Adjuster
  • Claim Handling - Delays upon Delays
  • Claim Handling - Unsatisfactory Settlement/Offer
My home had a water pipe burst up stairs and flooded the top floor and rain down stairs which happen in the last week of April, after a five week dry out they started the work which was different from what they said that would get fixed, instead of doing the repair they tried to patch the house together than fix it, they said that the house would get repainted instead they would paint the walls in the room but would not paint the closet which is the one of the four walls in the room, they had us pick out color paint for the house and would only paint lest than half of the house, other wise we would have picked matching paint. I had to pay out of pocket to paint the rest of the house, there was a lot of damagers to furnishings and shoes and to this day has not been reinbursted for our losses and it now the end of November and I have asked for updates to which a don't get a replay hale of the time, this is my last chance to get help with my problem the list goes on... Read More

Do you think that this is a legit complaint? vote up 0 vote down 0

loading... 1032 more

Previous 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 Next

I have an Insurance Complaint!
Tell your story