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Ronald's complaint:
May 21, 2012

Insurance Company: Nationwide Mutual Insurance Company
Coverage Type: Homeowners Insurance

  • Claim Handling - Fraud
  • Marketing & Sales - Misrepresentation
  • General - I feel abused by this company

Nationwide does not explain the difference between "agreed value" insurance and "replacement value" insurance for jewelry on their homeowners policy. The former means what you get what your appraisal value was; the latter deceptively means you get a "wholesale or discounted value." Furthermore, they use quotes from online only (not nearby bricks and mortar companies) for their quotes, then essentially tell their policyholders to "take it or leave it." In my case, I know better. I am sending this for the benefit of other consumers.

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