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john's complaint:
September 17, 2012

Insurance Company: Universal American Corporation
Coverage Type: Homeowners Insurance

  • Claim Handling - Unsatisfactory Settlement/Offer

I am with universal property and casulty insurance company out of fort lauderdale. I had substatial roof damage and which resulted in substatial interior damage to my home after Issac. They sent out an adjuster which concluded that my roof would not be covered because I did not regularly maintain the roof. I have never heard that you had to maintain a roof on a regular basis. I have had a public adjuster come out and they have estimated my damage in excess of $34,000. The insurance company says they are willing to give me $2800 after my deductible. I pay a lot each year for coverage and am appalled at what this insurance company is trying to get away with. Never had a claim in the many years that i have been insured. I NEED YOUR HELP

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