October 28, 2013
Insurance Company: Amerigroup
Coverage Type: Health Insurance
- PolicyHolder Service - Denied Access to Services
- Claim Handling - Delays upon Delays
- Claim Handling - Fraud
My mother had a hysterectomy without my consent Amerigroup will not release the information on the procedure or the hospital that performed the surgery. I am her POA. The assigned nurse case manager was informed and did nothing to help me to resolve this issue. The complaint department is still stalling as well.
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