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angelo's complaint:
July 23, 2012

Insurance Company: Liberty Mutual
Coverage Type: Liability Insurance

  • PolicyHolder Service - Delays/No Response
  • Claim Handling - Delays upon Delays

Am condo unit owner with a chimney leak.Condo association president& LIBERTY MUTUAL(PEERLESS INS.)have taken any action.No claims adjuster or repairs.I attempted to expedite the process but was e-mailed by insurance co.that no further contact is to be made by claims adjuster to me. The e-mail was sent to condo president with his apparent approval since condo president by law is to handle such complaints.Condo president has not notified me that he has taken any action as of this date 7/23/2012.Chimney leak occurred June 2,2012.Condo president commenced communication with PEERLESS INS.(LIBERTY MUTUAL)AS OF 7/1/2012.The e-mail from insurance co. truncting my communications with them occurred July 18,2012.PLEASE TELL ME HOW CAN I GET CHIMMNEY REPAIRED.I AM SQUEESED BETWEEN A RELUCTANT CONDO PRESIDENT WHO HAS THE AUTHORITY TO PROCESS THYE CLAIM AND THE INSURANCE CO. WHO HAS NOT SENT A CLAIMS ADJUSTER?

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