July 24, 2012
Insurance Company: Liberty Mutual
Coverage Type: Homeowners Insurance
- PolicyHolder Service - Delays/No Response
- Claim Handling - Delays upon Delays
chimney leak into condo master bedroom on June 2,2012.Condo president(M.P.Ward)&insurance co.(Peerless/Liberty Mutual)have not done any damage exam or repairs. I have emergency tarp over chimney which I initiated.Stratton Woods Condo Phase 1 President M.P.Ward &insurance agent Cheryl Beeman of Peerless Ins. have not informed me of any action since an e-mail of 7/18/2012 from Beeman to Ward telling claims adjuster(Peter Dube)NOT to contact me. AS OF THIS DATE,NOTHING HAS BEEN DONE TO REPAIR THE CHIMNEY LEAKS.M.P.WARD,C.BEEMAN.OR P.DUBE ARE NOT COMMUNICATING/CONTACTING ME.THIS A HELL OF WAY TO HELP AN 85YEAR OLD CITIZEN.
TUESDAY,JULY 24,2012 AT 1:44PM