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Dennis's complaint:
July 26, 2012

Insurance Company: The Travelers Companies
Coverage Type: Homeowners Insurance

  • Claim Handling - Unsatisfactory Settlement/Offer

Louisville Kentucky experienced a horrendous hail storm on April 28th, 2012. We have a slate roof. It is expensive to repair or replace. We call a reputable roofing contractor who estimates the hail damage at 33,000.00 to repair. Insurance company sends out a "kid" adjuster who writes an estimate for
2,500.00. He says we only have 27 tiles damaged. Somebody has a date with the Better Business Bureau or Kentucky Insurance Commisioner respectively. You tell me how two estimates can be 31,000.00 apart? Friends-it never fails. It is always about them and not you. They give new meaning to pooring money down a black hole.

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