About Us Insurance Complaints Get Help Resolved Complaints Articles News Links Contact Us            Log In

Back to insurance complaints

Bret's complaint:
July 24, 2013

Insurance Company: Colonial Life & Accident Insurance Company
Coverage Type: Disability Insurance

  • Claim Handling - Rude/Abusive Adjuster
  • Claim Handling - Delays upon Delays
  • General - I feel abused by this company

I have been out of work since the end of April, going to Dr appointments in May and June, sent in claim paperwork end of June. Was told July 12 Check was sent only to find out on July 15 that they needed more information and I was still in my 30 waiting period, I sent paper work from the Dr to correct dates back to the May 7th date, then they turned around and said that they now need more information from the Dr and sent them a letter. I have now been without a paycheck for 3 months and Colonial life owes me 2 months and counting, I have been through my savings (ran out in June) and currently behind with my rent with rent due again in a week, and now have a 5 day demand because I am late, I have no food in my home to speak of and have not had prescriptions that I need to live in over a month every time I call them they keep telling me they are waiting for the Dr. information, they dont care that I am soon to be homeless starving and dead on the street (maybe that is what they want so they dont have to pay) and promise me a call back that same day (I have yet to get a call) and you can NEVER get the same person on the phone so you cant hold that person accountable, and I have called DAILY since July 12 to try to get some resolution!!! THESE INSURANCE COMPANIES SHOULD NOT BE ABLE TO GET AWAY WITH THIS!! AND SHOULD BE PUT OUT OF BUSINESS!!!

vote up 0 vote down 0

Respond to Complaint. Insurance Carriers welcome. (No advertising allowed)

Your name/company


HTML is not allowed

CAPTCHA Image
[ Different Image ]

This story has no comments yet. Be the first to leave one!

Back to insurance complaints