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Mary's complaint:
August 14, 2013

Insurance Company: State Farm Insurance
Coverage Type: Homeowners Insurance

  • Underwriting - Cancellation
  • General - I feel abused by this company

My problem is severe. I have a mortgage with Citimortgage & homeowners insurance with State Farm Insurance. After a costly disaster caused 100% by the Condo/homeowner up above me I recently tried to give her insurance company (AAA) my State Farm Policy number, only to find out that unbeknownst to me my policy was cancelled in Feb 2011. State Farm refuses to tell me whom or how this was done. How can this be. I absolutely NEVER cancelled my homeowners insurance and furthermore doesn't Citi require my home be covered. Don't insurance companies have to have you sign something in order to cancel such an important policy? How can i possibly find out who did this without my permission?

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JJ says:
August 15, 2013 at 3:36 PM

If you were paying your insurance by month or by the quarter then who has your money??? Thats the question???? Who was cashing your checks?? And did you have excrow??? These are questions that need answers.. I pray somebody will have an answer for you.

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