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John's complaint:
August 13, 2013

Insurance Company: Allstate
Coverage Type: Auto/Boat/Motorcycle

  • PolicyHolder Service - Inadequate Service
  • PolicyHolder Service - Incompetent Employees
  • PolicyHolder Service - Delays/No Response
  • Marketing & Sales - Misleading Advertising
  • Marketing & Sales - Misrepresentation

Monday, August 12th at 4:30 pm my landline phone rang and caller id showed Allstate. I normally do not answer any telephone solicitation, but I did on this day. I had worked all day and then get this kind of total waste of my time with Allstate's name out in front. The first salesman immediately asked if I would like to save 40 percent from what I was currently paying to insure my 3 cars, 1 motorcycle, and my house. I said why sure, and gave him the year models, body styles, and engine sizes. He then put on another salesman and he asked the same questions that the first person asked so I totally repeated all this information hearing the same sales pitch of saving up to 40 percent from what I was paying with The Hartford. I told him over the phone that he more than likely couldn't get close to what I was currently paying. He said well let me please try and I will definitely call you back within 10 minutes with the price quote. I told him the wife and I were going shopping, but I would wait for his call back. After 30 minutes of waiting I told my wife lets go shopping and I never believed he would call back with a quote because he can't touch the premiums that I pay the Hartford. The point is that in most cases the telephone solicitation is a phony hoax that has Allstate's name in the forefront. I tried calling back the next day but got a voice mailbox #48. The Allstate telephone number on my caller id is 1-415-363-9574. The message I left was quit calling my house after I have worked all day when you don't have the decency to call me back in 10 minutes like you said you would and you're the one who called me first.

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wiserface says:
August 20, 2013 at 3:24 PM

Don't Ever go with Allstate they are crooks! I took them to court because I had homeowners insurance with them a concrete truck fixing the house next door cracked the foundation of my home and they refused to pay, I had pictures and all the evidence, they still would not pay so I took them all the way to the appeals court because my money was exhausted I would have taken them to the Supreme Court, however, They had to pay someone, and I know they will remember me! I will never get insurance from them ever again, I believe they paid my Judge off too! that's how crooked they are!

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