hao's complaint:
September 28, 2013

Insurance Company: Safe Auto Insurance Company
Coverage Type: Auto/Boat/Motorcycle

• Underwriting - Premium Too High
• Underwriting - Unfair Surcharge
• PolicyHolder Service - Inadequate Service
• PolicyHolder Service - Incompetent Employees
• PolicyHolder Service - Delays/No Response
• PolicyHolder Service - Denied Access to Services
• PolicyHolder Service - Abusive Service
• PolicyHolder Service - Unfair Negotiation
• Claim Handling - Unsatisfactory Settlement/Offer
• Claim Handling - Denial of Claim
• General - I feel abused by this company

i have being an insured over 10 years without accident in this co.

the previously rate charged with 2 cars $1560 annually.

i have an accident for car stopped by a car hite with physical minor injury cure and make a conciliation between us and the insured co.final which was not have paid any penny by safco.

i received new premium over $2100 2 cars next term recently.

we dealt them without any functional service responded and then they gave a adjusted the premium still more over $1,900 a year .

both of the notice without any reason after we contacted them which include the agent AIA in Seattle.

our question is why there is no reason increase rates without clear statement ?was it normal or abnormal in the industry market ?

the operator in phone line was impolite response by a guy named Gray(?) and luck of professional knowledge as we were talking to the issues.


for this point ,we need the equal premiums next term except they can construct a fair reason we like accepted.

thanks


hao jen

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