Just a's complaint:
December 30, 2013

Insurance Company: State Farm Insurance
Coverage Type: Auto/Boat/Motorcycle

• PolicyHolder Service - Incompetent Employees
• PolicyHolder Service - Delays/No Response
• General - I feel abused by this company

I called my agent, there computer is down. I called customer service, this agent loud talked me, when I asked about my policy, telling me he cannot tell me what the policy changes included. I then asked to speak to a manager, this guy left me on hold for 15 minutes and counting. Susan J Waring.State Farm CEO..is this the types of agents you ok to hire? I am appalled at your service State Farm. A supervisor gets on the phone and thanks to your agent she got on the phone with a attitude. I began talking and she cut me off and began belittling me by talking as if I am her child. Not professional at all. I hope you do a better job of picking employees because those two are worth me reporting. If I get this service, who else do you treat like that? Neither were man or woman enough to give me their name. The call began at 9:19am and lasted 20min 25seconds. No one likes working but if you hate your job....quit

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