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Mike's complaint:
March 27, 2014

Insurance Company: Westfield Insurance
Coverage Type: Auto/Boat/Motorcycle

  • PolicyHolder Service - Inadequate Reimbursement
  • Claim Handling - Unsatisfactory Settlement/Offer

My father hit my 3 year old garage door. I provided 2 quotes from 2 different companies for repair/replacement of door. One quote included a bid to repair (by replacing panels) - but both quotes were to replace my garage door. I have spoken to both door companies and they both recommend replacement. Stating - if we tried to repair it, it wouldn't be right.
Westfield Insurance issued a check for the repair amount. I want to be made whole. Also, the Westfield employee,Donna Forte, I dealt with - has not returned phone calls - I have left messages and requested I speak to her - as of today, 3/27/14, I have spoken to her once - and requested she call me back to discuss further - no returned call.

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