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Jessica's complaint:
March 08, 2012

Insurance Company: AIG
Coverage Type: Life Insurance

  • PolicyHolder Service - Delays/No Response

My husband and I are the beneficiaries for my mother-n-law's life insurance policy. My mother-n-law has passed away on 10/5/08 due to a charter bus overturned. Today, we have not even receive our pay out on the policy. It has been about 5 months now and AIG hasn't even make a verdict on the policy yet. We have been as patient as we can but it is getting me furious now because I don't understand the hold up on the policy. It's an accidental death, why is it taking this long? MY husband has contacted M. Machac numerous time but he always have a excuse that he's awaiting for documents from Walgreen. This is ridiculous. What do we have to do to get paid? We need help!

My husband and I had spent a lot of money on my mother-n-law's funeral. We need the money back in our account so we can buy our first home. This is holding up our ability to buy a house.

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Chris says:
May 17, 2012 at 10:06 PM

So sorry for your lost! This is so bad...can't believe Machac is giving you the run aroud. You need an attorney...they will never pay you from the sound of your complaint. I had a house fire back in 2007 and if I didn't hire a lawyer who deals with insurance companies, I would of never gotten the money to replace all the damages. It doesn't seem AIG has any intention in paying you.

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