Moncie's complaint:
June 10, 2015

Insurance Company: MetLife
Coverage Type: Health Insurance

• PolicyHolder Service - Abusive Service
• PolicyHolder Service - Inadequate Reimbursement
• PolicyHolder Service - Unfair Negotiation

When you have 2 insurance, coordination of benefits is a practice used to ensure that insurance claims are not paid multiple times. The idea behind it is that someone on multiple plans might be tempted to submit claims to all of them, pocketing the excess cash. If healthcare benefits are coordinated, the insurance companies share the burden without overpaying, and the insured is fully covered, but not covered to excess.
The problem is after my primary insurance paid, Metlife calculates what they should pay base on the insurance terms, then deduct all my primary paid. By doing so, Metlife took all benifit from my primary insurance, I get zero benfit from my primary insurance.
Metlife is too greedy on this matter!!!

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