Iquo's complaint:
June 23, 2013

Insurance Company: Farmers Insurance Group
Coverage Type: Auto/Boat/Motorcycle

• PolicyHolder Service - Inadequate Reimbursement

Paid rental insurance on my insurance premium. Claim rep. Zachariah Prell approved for me to rent a car. Zachariah Prell and Carlos Sanchez (supervisor) are refusing to pay for the 4 days of rental because the repairs should have completed in 2 days and not 4. What qualified them to decide how many days it will take to repair a car when the repair shop did not have the car ready for pickup in 2 days. By day 2, the repair shop still could not find what was wrong with the car. I need my $52.68 for the 2 day rental to be refunded.

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