Yolanda's complaint:
April 02, 2015

Insurance Company: Liberty Mutual
Coverage Type: Homeowners Insurance

• Claim Handling - Rude/Abusive Adjuster
• Claim Handling - Delays upon Delays
• Claim Handling - Fraud
• Claim Handling - Denial of Claim
• Claim Handling - Unjustified Accusations
• General - I feel abused by this company

Liberty mutual company is a rip off my tenant had a fire in the home I own and if was ruled an accident by his insurance company and he claimed was paid. I am the landlord and file a claim and they deny my claim stating that I was denied before on a home I rented in the past for fraud. First of the all the investigation on the first claim Denis my claim supposedly because he could not get in contact with people who could substantiate my claim. I contacted the people whom the person supposed to contact and they told me that they were never contacted. So how can you accuse me of fraud because you did do you due diligence. Now this insurance company stated that we would have never insure you If you had a previous claimed denied. I informed them of that when I made my initial payment and they contacted my current insurance company asking did I have any claims with them once the underwriter received that Information that had no trouble taking my money for entire year and half. No these insurance company are trying to label my name as fraud when not once there claims have not be proven beside what they belief. This is causing me not to be able to obtain insurance or paying higer premiums causes now I am in there data base as committing fraud without never been convicted or charge. I do not understand how they have the power to make strong unproven accusations without the court of law being involved and this is held against a person. I belief this is pure racism and unfair practices that these insurance companies are allowed to get away with. I am feed up with these unfair practices that these insurances company are doing not to pay claims when in fact that what consumers pay insurance for. If someone reading this post can help changed these unfair laws please let join together and hit these companies where it hurts. We paying for coverage not Faust accusations and denied claims, after they have taken more money than your claiming each and every year.

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