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Luba's complaint:
December 10, 2012

Insurance Company: State Farm Insurance
Coverage Type: Flood Insurance

  • Underwriting - Cancellation
  • PolicyHolder Service - Incompetent Employees
  • Claim Handling - Denial of Claim

They dropped my insurance without notification I did not know about it until my mortgage company sent me a letter. With the car I have payed full insurance for nearly 20 years and was never told by them that Since my car was in the garage year after year without being used I did not have to pay,such high premium. A frien finally told me I called my insurance , first they said they knew nothing about it.later they seemed to find information now they say that they will not cover my car that was destroyed in the Sandy storm. This same insurance also dropped my home owners without letting me know now it turns out that the bank that took up the coverage does not cover contents . In fact I have paide this company for nearly 20 twenty years 30 plus thousands they seem completely uninvolved and rude. The last insult is that they tell that they have nothing to do with the mistakes that the previous representative had made. In other words I' left without money and without resources. Luba

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