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monica's complaint:
December 10, 2012

Insurance Company: Prudential Financial
Coverage Type: Homeowners Insurance

  • PolicyHolder Service - Inadequate Service
  • PolicyHolder Service - Incompetent Employees
  • PolicyHolder Service - Delays/No Response
  • PolicyHolder Service - Unfair Negotiation
  • Claim Handling - Delays upon Delays
  • Claim Handling - Unsatisfactory Settlement/Offer

I am a single mother who is 7 months pregnant. I've waited 3 weeks to have an adjuster look at some pictures of my house which does not have a roof. the interior is damaged, too. The adjuster claimed " I will have a check in two or three days" and that was 3 more weeks ago. The estimates I have are over 20,000 and I not only don't have a check but the out of town adjuster doesn't answer his phone and his boss says he thinks he guy set aside 5,500 for this job. THE name of the Company is HOMESITE are they kidding !!! That's the way they do business

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