Daniel's complaint:
January 09, 2013

Insurance Company: Humana
Coverage Type: Health Insurance

• PolicyHolder Service - Inadequate Service
• PolicyHolder Service - Incompetent Employees
• PolicyHolder Service - Delays/No Response

I call Humana to find the cost of a drug and also to compare their cost for alternative drugs to treat my "problem:. My doctor hasrecomended that I may use the drug which is cheapest.
My expereince with Humana is that they never give a consistent response so I call multiple times to make sure that the response is onsistent. That way I could be sure that the price quoted is correct
Each time I call, I get a different price ranging from $999 to $371 per year for one drug i asked about. Thei telephone representatives are not consistent. Therefore.I am at loss of how to make a decison

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