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Complaints against insurance company?

Record your Insurance Complaints and gripes. Hold insurance companies accountable.

Got an Insurance Complaint? Record it now. The data you provide will be compiled and used to initiate "Market Conduct Surveys" against insurance carriers who demonstrate patterns of unfair claims practices (learn more). So let your voice be heard!

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  • Insurance complaints growing in Sandy-battered N.J.
    By: Bob Jordan, The Asbury Park (N.J.) Press
    Hurricane Sandy has created a superstorm of insurance complaints, as consumers hound state regulators to combat slow action by insurers or for help on other claim matters. The state Department of Banking and Insurance has fielded 481 Sandy-related inquiries and complaints. Seventeen cases are formal written complaints that have been assigned to investigators, department spokesman Marshall McKnight said.
  • Progressive Settles Rate Quote Complaint
    By: ConsumerAffairs.com
    Progressive Insurance saturates the airwaves with its commercials for vehicle coverage, promising lower rates by comparing coverage offered by other companies. But Massachusetts Attorney General Martha Coakley charges those quotes weren't always accurate. Coakley says that Ohio-based Progressive Direct Insurance Company has agreed to resolve allegations that the insurer provided consumers with inaccurate quotes on its rate comparison website, paying $120,000 to the Commonwealth and reimbursing overcharged consumers. For competition to truly work in Massachusetts, consumers must be able to easily access accurate information about rates from insurance companies, Coakley said. Progressives failure to provide correct comparison quotes harmed consumers and harmed Massachusetts ability to introduce a competitive system in automobile insurance.
  • 12 Ways to Lower Your Homeowners Insurance Costs -
    By: Insurance Information Institute
    Shop Around. It'll take some time, but could save you a good sum of money. Ask your friends, check the Yellow Pages or contact your state insurance department. National Association of Insurance Commissioners (www.naic.org) has information to help you choose an insurer in your state, including complaints. States often make information available on typical rates charged by major insurers and many states provide the frequency of consumer complaints by company.
  • Top Five Insurance Complaints
    By: National Association of Insurance Commissioners (NAIC)
    According to data released by the National Association of Insurance Commissioners (NAIC), the top three reasons consumers filed formal complaints against their insurance companies were delays, denials of claims and unsatisfactory settlement offers. Premium/insurance rating and policy cancellation issues completed the top five. The NAIC collected the data through its centralized electronic Complaint Database System (CDS),
  • How to File a Health Insurance Complaint
    If you feel your health insurance company or agent has acted illegally or improperly there is a simple process to file a health insurance complaint: 1) First and foremost, keep detailed records of all relevant documents. Write down all conversations you have had with your agent / company. Keep all written correspondences in one folder.
  • Home owners 'used' by insurance company
    The owners of a house featured in an insurance company commercial touting their post-Sandy efforts to help customers say the agency didn't do enough to assist them.
  • Study - Insurance Companies Shifting Disaster Costs to Homeowners, Taxpayers
    By: ConsumerAffairs.com
    When insurers don't pay, consumers do. Insurance companies have been methodically shirking their financial responsibility for weather catastrophes like hurricanes, tornados and floods in recent years, shifting much of the risk and costs for these events to consumers and taxpayers, according to the Consumer Federation of American (CFA).
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