June 23, 2015
Insurance Company: New Jersey Manufacturers Insurance Company
Coverage Type: Contents Insurance
- PolicyHolder Service - Inadequate Reimbursement
- Claim Handling - Delays upon Delays
My name is Wilfredo Gonzalez and my Public Storage unit was broken into sometime before May when I was notified by them! In the process of claiming my Insurance I sent all my paperwork via mail and they claim never to have received it. After, that they gave an agent which never returns calls or messages. They SUPPOSEDLY appointed another agent. GUESS WHAT? The same identical contact number! Are they twins do they work the same desk? Then they gave me two fake emails in which they never received my information they needed to pursue my case. I have been sending emails long enough that I know it is not my error. I am also going to call Public Storage later this morning to let them know. The Insurance Company is not listed on your list. But, the name is called New Hampshire Insurance Company.
THANKS. Wilfredo Gonzalez
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