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Rhonda's complaint:
May 02, 2014

Insurance Company: Allstate
Coverage Type: Auto/Boat/Motorcycle

  • Claim Handling - Rude/Abusive Adjuster
  • Claim Handling - Delays upon Delays
  • Claim Handling - Unsatisfactory Settlement/Offer
  • Claim Handling - Unjustified Accusations

I was hit by an Allstate customer in February. The person was texting and ran a stop light and hit my truck. Totally the Allstate drivers fault. The adjuster has given me run a rounds for over 3 months. They refuse to repair some damages stating that the vehicle had to many miles to repair and they could be general wear and tear. They have refused to pay tow bills, refused rental car for over 2 weeks. This is the worst company I have ever did business with. Repeatedly loose paperwork, don't return calls and constantly try to run you around.

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