phyllis's complaint:
February 02, 2014

Insurance Company: MetLife
Coverage Type: Auto/Boat/Motorcycle

• PolicyHolder Service - Delays/No Response
• PolicyHolder Service - Abusive Service
• PolicyHolder Service - Unfair Negotiation
• Claim Handling - Delays upon Delays
• Marketing & Sales - High Pressure Tactics
• General - I feel abused by this company

I was hit by their client. She admitted hitting me. I had minor injuries. My car 2012 ford feista . Had it a few months. It took the police a week to give me the name of her insurance.mean while my car is in the tow yard at 40 dollars a day. I cant afford to her it out.I called to file a claim and told what happen. They rrefuse to pay because I wouldnt give them a recorded statement . I had gave a unrecorded statement. Now it cost over a 1000.. Dollars to get my car out. They refuse to pay. Can anyone help me. This is not fair. It wasnt my fault. I just want my car back. So can go on with my life

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